outlook express error 0x800ccc0e and socket error 10013

[patmichael]

I am sure this question has been asked but I am new and could not locate it.

I cannot send emails with outlook express.  I get the socket error 10013 (although it changes, sometimes 10051 other times 10061) and error 0x800ccc0e.  I have spent an hour with my ISP who told me after much checking that the problem is not with them.  I also changed the "send" socket from 25 to 26 but made no difference.  Like my ISP said, it is not an ISP problem. I deleted my antivirus program and the problem remains.  From what I can gather from various sources, the problem is with the registry.  Can anyone help me or direct me to the topic?

[Geek-9pm]

Before you do that, here is something less destructive.
Create a new user account. Reboot and log into new user. Now set up an email  for the new user.
Here are the instructions from Microsoft.
http://windows.microsoft.com/en-US/windows-vista/Windows-Mail-setting-up-an-account-from-start-to-finish

If the new user works fine, this means the old user account got corrupted.

[rthompson80819]

If Geeks advice doesn't work, try another email source like gmail.  It's free and easy to set up.  That will help pin point the problem whether it's OE or some problem with your ISP.

The major difference between OE and an online email service like gmail is that with OE messages are stored on your hard drive and with an online email service messages are stored online.  There are advantages and disadvantages to both.