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Author Topic: Possible viruses  (Read 8476 times)

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AmyLP2

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    Possible viruses
    « on: May 18, 2011, 12:13:13 AM »
    I was told to do the computer hope virus and spyware guildlines and send the logs to be looked at. My problem is everytime I log onto the internet, everything from the websites are going into my temporary internet files! I mean everything from logo's,png's,gif's,cookies, ect.! This is so bad that my computer slows down and finally locks up. I have my security set on medium high and my privacy set the same. They are deleted once I log off from the internet. I'm sending all the logs from all the different programs. I did find that after running the MBAM, I had one infection. Waiting to hear back from you as to what I should do next. Thank you for all your help and time!!! Amy :)

    [recovering disk space - old attachment deleted by admin]

    SuperDave

    • Malware Removal Specialist


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Possible viruses
    « Reply #1 on: May 18, 2011, 04:52:48 PM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    **********************************************************
    Please do not attach your logs unless absolutely necessary. Copy and paste them in your reply(ies)

    Download DDS from HERE or HERE and save it to your desktop.

    Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

    * XP users Double click on dds to run it.
    * If your antivirus or firewall try to block DDS then please allow it to run.
    * When finished DDS will open two (2) logs.

    1) DDS.txt
    2) Attach.txt

    * Save both logs to your desktop.
    * Please copy and paste the entire contents of both logs in your next reply.

    Note: DDS will instruct you to post the Attach.txt log as an attachment.
    Please just post it as you would any other log by copying and pasting it into the reply.
    Windows 8 and Windows 10 dual boot with two SSD's

    AmyLP2

      Topic Starter


      Greenhorn

      • Experience: Beginner
      • OS: Unknown
      Re: Possible viruses
      « Reply #2 on: May 18, 2011, 08:34:18 PM »
      Dave....I downloaded the DDS to desktop and it started to run. Then it stopped responding. Unable to do anything, ctl-alt-delete....esc....couldn't even shut down the computer. Finally had to remove the battery. Started the DDS again and computer locked up again. Any suggestions? My Online Armor kept asking me if to allow, which I did. Amy

      SuperDave

      • Malware Removal Specialist


      • Genius
      • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: Possible viruses
      « Reply #3 on: May 19, 2011, 04:58:20 PM »
      Please tell me how much free space you have on your hard drive C: To do this click on My Computer, right click on the C drive and give me the information. Disk size and free space.
      Windows 8 and Windows 10 dual boot with two SSD's

      AmyLP2

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Unknown
        Re: Possible viruses
        « Reply #4 on: May 20, 2011, 01:05:22 PM »
        Hi, Dave:

        Capacity: 20,003,848,192 bytes (18.6 GB)

        Free Space: 553,978,816 bytes (5.13 GB)

        Used space: 14,488,869,376 bytes (13.4 GB)

        I have removed programs from my installed programs as much as I could. I have not removed anything thing that may have been installed during my instructions for all the steps ie: Malware Removel Steps. Thank-you!! Amy

        SuperDave

        • Malware Removal Specialist


        • Genius
        • Thanked: 1020
        • Certifications: List
        • Experience: Expert
        • OS: Windows 10
        Re: Possible viruses
        « Reply #5 on: May 20, 2011, 05:16:29 PM »
        Can you run DDS now?
        Windows 8 and Windows 10 dual boot with two SSD's

        AmyLP2

          Topic Starter


          Greenhorn

          • Experience: Beginner
          • OS: Unknown
          Re: Possible viruses
          « Reply #6 on: May 20, 2011, 07:45:31 PM »
          Hello...well I was finally able to run DDS!! Ya-Hoo.....hope these attachments help you understand what I have going on! ....Again, Thank-you so much for your time!! Amy

          [recovering disk space - old attachment deleted by admin]

          AmyLP2

            Topic Starter


            Greenhorn

            • Experience: Beginner
            • OS: Unknown
            Re: Possible viruses
            « Reply #7 on: May 20, 2011, 07:57:42 PM »
            Sorry, just noticed you prefer no attachments:
            .
            ==== Installed Programs ======================
            .
            .
            3Com 3Link
            3Com Wireless LAN Manager
            Adobe Acrobat 5.0
            Adobe Flash Player 10 ActiveX
            Adobe Reader 8.1.1
            Adobe® Photoshop® Album Starter Edition 3.2
            ATI Display Driver
            AVG Free 8.5
            CCleaner
            Comcast High-Speed Internet Install Wizard
            Compaq Easy Access Buttons 3.00 B3
            Compatibility Pack for the 2007 Office system
            Crown Print Monitor
            Crown Print Monitor+
            Encarta Online
            Google Toolbar for Internet Explorer
            Google Update Helper
            GSview and Aladdin Ghostscript
            HighMAT Extension to Microsoft Windows XP CD Writing Wizard
            HiJackThis
            HijackThis 1.99.1
            Hotfix for Windows Internet Explorer 7 (KB947864)
            Hotfix for Windows XP (KB2443685)
            Hotfix for Windows XP (KB952287)
            Hotfix for Windows XP (KB981793)
            Java Auto Updater
            Java(TM) 6 Update 25
            Learn2 Player (Uninstall Only)
            magicolor 2300 DL
            Malwarebytes' Anti-Malware
            MetWINS
            Microsoft .NET Framework (English)
            Microsoft .NET Framework (English) v1.0.3705
            Microsoft .NET Framework 1.0 Hotfix (KB928367)
            Microsoft .NET Framework 1.1
            Microsoft .NET Framework 1.1 Security Update (KB2416447)
            Microsoft .NET Framework 1.1 Security Update (KB979906)
            Microsoft Data Access Components KB870669
            Microsoft Internationalized Domain Names Mitigation APIs
            Microsoft Money 2002
            Microsoft Money 2002 System Pack
            Microsoft National Language Support Downlevel APIs
            Microsoft Office XP Professional with FrontPage
            Microsoft Publisher 2002
            Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
            Microsoft Visual C++ 2005 Redistributable
            Microsoft Windows Journal Viewer
            Microsoft XML Parser
            MINOLTA-QMS magicolor 2300 DL Printer Driver Software
            MSN Music Assistant
            Online Armor 5.0
            PA070 Driver Uninstall
            PDFLIB
            PDFlib 4.0.1
            Protection PLUS 4.2 Enterprise Edition
            PVRLoader
            QuickTime
            Radioshack USB-to-Serial Cable Driver Installer
            RadioShack USB to Serial Driver
            RealPlayer Basic
            RTLSetup
            Security Update for Step By Step Interactive Training (KB898458)
            Security Update for Step By Step Interactive Training (KB923723)
            Security Update for Windows Internet Explorer 7 (KB928090)
            Security Update for Windows Internet Explorer 7 (KB929969)
            Security Update for Windows Internet Explorer 7 (KB931768)
            Security Update for Windows Internet Explorer 7 (KB933566)
            Security Update for Windows Internet Explorer 7 (KB937143)
            Security Update for Windows Internet Explorer 7 (KB938127)
            Security Update for Windows Internet Explorer 7 (KB939653)
            Security Update for Windows Internet Explorer 7 (KB942615)
            Security Update for Windows Internet Explorer 7 (KB944533)
            Security Update for Windows Internet Explorer 7 (KB950759)
            Security Update for Windows Internet Explorer 7 (KB956390)
            Security Update for Windows Internet Explorer 7 (KB958215)
            Security Update for Windows Internet Explorer 7 (KB960714)
            Security Update for Windows Internet Explorer 7 (KB982381)
            Security Update for Windows Internet Explorer 8 (KB2482017)
            Security Update for Windows Internet Explorer 8 (KB2497640)
            Security Update for Windows Internet Explorer 8 (KB2510531)
            Security Update for Windows Internet Explorer 8 (KB982381)
            Security Update for Windows Media Player (KB2378111)
            Security Update for Windows Media Player (KB911564)
            Security Update for Windows Media Player (KB952069)
            Security Update for Windows Media Player (KB954155)
            Security Update for Windows Media Player (KB973540)
            Security Update for Windows Media Player (KB975558)
            Security Update for Windows Media Player (KB978695)
            Security Update for Windows Media Player 10 (KB911565)
            Security Update for Windows Media Player 10 (KB917734)
            Security Update for Windows Media Player 10 (KB936782)
            Security Update for Windows Media Player 6.4 (KB925398)
            Security Update for Windows XP (KB2079403)
            Security Update for Windows XP (KB2115168)
            Security Update for Windows XP (KB2121546)
            Security Update for Windows XP (KB2229593)
            Security Update for Windows XP (KB2296011)
            Security Update for Windows XP (KB2347290)
            Security Update for Windows XP (KB2360937)
            Security Update for Windows XP (KB2387149)
            Security Update for Windows XP (KB2393802)
            Security Update for Windows XP (KB2412687)
            Security Update for Windows XP (KB2419632)
            Security Update for Windows XP (KB2423089)
            Security Update for Windows XP (KB2440591)
            Security Update for Windows XP (KB2443105)
            Security Update for Windows XP (KB2476687)
            Security Update for Windows XP (KB2478960)
            Security Update for Windows XP (KB2478971)
            Security Update for Windows XP (KB2479943)
            Security Update for Windows XP (KB2481109)
            Security Update for Windows XP (KB2483185)
            Security Update for Windows XP (KB2485663)
            Security Update for Windows XP (KB2503658)
            Security Update for Windows XP (KB2506212)
            Security Update for Windows XP (KB2506223)
            Security Update for Windows XP (KB2507618)
            Security Update for Windows XP (KB2508272)
            Security Update for Windows XP (KB2508429)
            Security Update for Windows XP (KB2509553)
            Security Update for Windows XP (KB2511455)
            Security Update for Windows XP (KB2524375)
            Security Update for Windows XP (KB923561)
            Security Update for Windows XP (KB923689)
            Security Update for Windows XP (KB938464)
            Security Update for Windows XP (KB941569)
            Security Update for Windows XP (KB946648)
            Security Update for Windows XP (KB950760)
            Security Update for Windows XP (KB950762)
            Security Update for Windows XP (KB950974)
            Security Update for Windows XP (KB951066)
            Security Update for Windows XP (KB951376-v2)
            Security Update for Windows XP (KB951376)
            Security Update for Windows XP (KB951698)
            Security Update for Windows XP (KB951748)
            Security Update for Windows XP (KB952004)
            Security Update for Windows XP (KB952954)
            Security Update for Windows XP (KB954211)
            Security Update for Windows XP (KB954600)
            Security Update for Windows XP (KB955069)
            Security Update for Windows XP (KB956391)
            Security Update for Windows XP (KB956572)
            Security Update for Windows XP (KB956744)
            Security Update for Windows XP (KB956802)
            Security Update for Windows XP (KB956803)
            Security Update for Windows XP (KB956841)
            Security Update for Windows XP (KB956844)
            Security Update for Windows XP (KB957095)
            Security Update for Windows XP (KB957097)
            Security Update for Windows XP (KB958644)
            Security Update for Windows XP (KB958687)
            Security Update for Windows XP (KB958869)
            Security Update for Windows XP (KB959426)
            Security Update for Windows XP (KB960225)
            Security Update for Windows XP (KB960803)
            Security Update for Windows XP (KB960859)
            Security Update for Windows XP (KB961501)
            Security Update for Windows XP (KB969059)
            Security Update for Windows XP (KB970238)
            Security Update for Windows XP (KB970430)
            Security Update for Windows XP (KB971468)
            Security Update for Windows XP (KB971657)
            Security Update for Windows XP (KB971961)
            Security Update for Windows XP (KB972270)
            Security Update for Windows XP (KB973507)
            Security Update for Windows XP (KB973869)
            Security Update for Windows XP (KB973904)
            Security Update for Windows XP (KB974112)
            Security Update for Windows XP (KB974318)
            Security Update for Windows XP (KB974392)
            Security Update for Windows XP (KB974571)
            Security Update for Windows XP (KB975025)
            Security Update for Windows XP (KB975467)
            Security Update for Windows XP (KB975560)
            Security Update for Windows XP (KB975561)
            Security Update for Windows XP (KB975562)
            Security Update for Windows XP (KB975713)
            Security Update for Windows XP (KB977816)
            Security Update for Windows XP (KB977914)
            Security Update for Windows XP (KB978037)
            Security Update for Windows XP (KB978338)
            Security Update for Windows XP (KB978542)
            Security Update for Windows XP (KB978601)
            Security Update for Windows XP (KB978706)
            Security Update for Windows XP (KB979309)
            Security Update for Windows XP (KB979482)
            Security Update for Windows XP (KB979559)
            Security Update for Windows XP (KB979683)
            Security Update for Windows XP (KB979687)
            Security Update for Windows XP (KB980195)
            Security Update for Windows XP (KB980218)
            Security Update for Windows XP (KB980232)
            Security Update for Windows XP (KB980436)
            Security Update for Windows XP (KB981322)
            Security Update for Windows XP (KB981349)
            Security Update for Windows XP (KB981997)
            Security Update for Windows XP (KB982132)
            Security Update for Windows XP (KB982665)
            Setup Compaq Software
            SoundMAX
            Spybot - Search & Destroy
            SUPERAntiSpyware
            Synaptics TouchPad
            Update for Windows Internet Explorer 8 (KB2447568)
            Update for Windows XP (KB2345886)
            Update for Windows XP (KB2467659)
            Update for Windows XP (KB951072-v2)
            Update for Windows XP (KB951978)
            Update for Windows XP (KB953356)
            Update for Windows XP (KB955759)
            Update for Windows XP (KB955839)
            Update for Windows XP (KB967715)
            Update for Windows XP (KB968389)
            Update for Windows XP (KB971029)
            Update for Windows XP (KB971737)
            Update for Windows XP (KB973687)
            Update for Windows XP (KB973815)
            WebFldrs XP
            Windows Genuine Advantage Notifications (KB905474)
            Windows Genuine Advantage v1.3.0254.0
            Windows Genuine Advantage Validation Tool (KB892130)
            Windows Internet Explorer 7
            Windows Internet Explorer 8
            Windows Media Format Runtime
            Windows Media Player 10
            Windows XP Service Pack 3
            WinZip
            Yahoo! Install Manager
            .
            ==== End Of File ===========================

            .
            DDS (Ver_11-03-05.01) - NTFSx86 
            Run by John at 20:35:04.15 on Fri 05/20/2011
            Internet Explorer: 8.0.6001.18702
            .
            ============== Running Processes ===============
            .
            .
            ============== Pseudo HJT Report ===============
            .
            uStart Page = hxxp://www.google.com/
            uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
            uSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
            uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
            mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
            uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
            uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
            mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
            BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
            BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
            BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
            BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
            BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
            BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
            BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
            BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
            TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
            TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
            TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
            TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
            EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
            EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
            EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
            EB: MoneySide: {9404901d-06da-4b23-a0ee-3ea4f64ec9b3} - c:\program files\microsoft money\system\mnyviewer.dll
            uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
            uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
            uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
            mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
            mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
            mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
            mRun: [@OnlineArmor GUI] "c:\program files\online armor\OAui.exe"
            dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
            IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
            IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
            IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
            IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
            IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
            IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
            IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
            DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
            DPF: {01111E00-3E00-11D2-8470-0060089874ED} - hxxp://support.charter.com/sdccommon/download/tgctlsi.cab
            DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
            DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120443198675
            DPF: {670821E0-76D1-11D4-9F60-009027A966BF} - hxxp://racing.youbet.com/wr_6_2/controls/ybrequest.cab
            DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
            DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} - hxxp://racing.youbet.com/controls/YBUICtrl.cab
            DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
            DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
            DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
            Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
            Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
            Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
            Notify: avgrsstarter - avgrsstx.dll
            Notify: LMIinit - LMIinit.dll
            SEH: OA Shell Helper: {4f07da45-8170-4859-9b5f-037ef2970034} - c:\progra~1\online armor\oaevent.dll
            SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
            .
            ============= SERVICES / DRIVERS ===============
            .
            R? AllWirelessLansService;3Com Wireless LAN Support
            R? ATICDSDr;ATICDSDr
            R? AVG Security Toolbar Service;AVG Security Toolbar Service
            R? gupdate;Google Update Service (gupdate)
            R? gupdatem;Google Update Service (gupdatem)
            R? LanSupportService;3Com LAN Support
            R? LMIInfo;LogMeIn Kernel Information Provider
            R? LMIRfsClientNP;LMIRfsClientNP
            R? SAEngine;3Link Engine
            R? SvcOnlineArmor;Online Armor
            S? avg8emc;AVG Free8 E-mail Scanner
            S? avg8wd;AVG Free8 WatchDog
            S? AvgLdx86;AVG Free AVI Loader Driver x86
            S? AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86
            S? AvgTdiX;AVG Free8 Network Redirector
            S? C4C_BSC2;C4C_BSC2
            S? LMIGuardianSvc;LMIGuardianSvc
            S? LMIRfsDriver;LogMeIn Remote File System Driver
            S? MLPTDR_B;MLPTDR_B
            S? OAcat;Online Armor Helper Service
            S? OADevice;OADriver
            S? oahlpXX;Online Armor helper driver
            S? OAmon;OAmon
            S? OAnet;OAnet
            S? SASDIFSV;SASDIFSV
            S? SASKUTIL;SASKUTIL
            S? WLP92B;3Com 3CRWE62092B Wireless LAN PC Card
            .
            =============== Created Last 30 ================
            .
            2011-05-18 04:55:18   388096   ----a-r-   c:\docume~1\john\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
            2011-05-18 04:55:17   --------   d-----w-   c:\program files\Trend Micro
            2011-05-17 23:56:21   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
            2011-05-17 23:56:11   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
            2011-05-17 23:56:04   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
            2011-05-17 20:05:25   --------   d-----w-   c:\docume~1\john\applic~1\SUPERAntiSpyware.com
            2011-05-17 20:05:25   --------   d-----w-   c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
            2011-05-17 20:04:43   --------   d-----w-   c:\program files\SUPERAntiSpyware
            2011-05-16 05:40:10   --------   d-----w-   c:\program files\CCleaner
            2011-05-16 05:39:16   --------   d-----w-   c:\docume~1\john\locals~1\applic~1\Temp
            2011-05-16 00:06:09   --------   d-----w-   c:\docume~1\john\applic~1\OnlineArmor
            2011-05-16 00:06:09   --------   d-----w-   c:\docume~1\alluse~1\applic~1\OnlineArmor
            2011-05-16 00:04:29   39048   ----a-w-   c:\windows\system32\drivers\oahlp32.sys
            2011-05-16 00:04:29   25192   ----a-w-   c:\windows\system32\drivers\OAmon.sys
            2011-05-16 00:04:27   29464   ----a-w-   c:\windows\system32\drivers\OAnet.sys
            2011-05-16 00:04:27   205864   ----a-w-   c:\windows\system32\drivers\OADriver.sys
            2011-05-16 00:04:19   --------   d-----w-   c:\program files\Online Armor
            2011-05-15 23:31:08   --------   d-----w-   c:\documents and settings\all users\Uniblue
            2011-05-15 20:14:58   73728   ----a-w-   c:\windows\system32\javacpl.cpl
            2011-05-15 20:14:58   472808   ----a-w-   c:\windows\system32\deployJava1.dll
            2011-05-15 03:15:27   404640   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
            2011-05-03 17:39:29   954368   ------w-   c:\windows\system32\dllcache\mfc40.dll
            2011-05-03 17:39:28   953856   ------w-   c:\windows\system32\dllcache\mfc40u.dll
            2011-05-03 17:38:24   617472   ------w-   c:\windows\system32\dllcache\comctl32.dll
            2011-05-03 17:34:13   40960   ------w-   c:\windows\system32\dllcache\ndproxy.sys
            2011-05-03 17:25:23   45568   ------w-   c:\windows\system32\dllcache\wab.exe
            2011-05-03 07:00:34   0   ----a-w-   C:\VDM20.tmp
            2011-05-03 07:00:34   0   ----a-w-   C:\VDM1F.tmp
            2011-05-03 04:42:12   --------   d-----w-   C:\Temp Internet files
            2011-05-03 01:37:44   --------   d-sh--w-   c:\documents and settings\john\IECompatCache
            2011-05-03 01:36:19   --------   d-sh--w-   c:\documents and settings\john\PrivacIE
            2011-05-03 01:33:32   --------   d-sh--w-   c:\documents and settings\john\IETldCache
            2011-05-03 01:24:15   --------   d-----w-   c:\windows\ie8updates
            2011-05-03 01:16:50   --------   dc-h--w-   c:\windows\ie8
            2011-05-03 00:59:50   7680   ------w-   c:\windows\system32\dllcache\iecompat.dll
            2011-05-03 00:59:26   12800   ------w-   c:\windows\system32\dllcache\xpshims.dll
            2011-05-03 00:59:24   743424   ------w-   c:\windows\system32\dllcache\iedvtool.dll
            2011-05-03 00:59:23   247808   ------w-   c:\windows\system32\dllcache\ieproxy.dll
            2011-05-02 20:59:20   --------   d-----w-   c:\windows\system32\scripting
            2011-05-02 20:59:15   --------   d-----w-   c:\windows\l2schemas
            2011-05-02 20:59:14   --------   d-----w-   c:\windows\system32\en
            2011-05-02 19:12:50   276992   ------w-   c:\windows\system32\wmphoto.dll
            2011-05-02 19:12:39   69120   ------w-   c:\windows\system32\wlanapi.dll
            2011-05-02 19:12:32   712704   ------w-   c:\windows\system32\windowscodecs.dll
            2011-05-02 19:12:32   346112   ------w-   c:\windows\system32\windowscodecsext.dll
            2011-05-02 19:11:59   50688   ------w-   c:\windows\system32\tspkg.dll
            2011-05-02 19:11:58   53248   ------w-   c:\windows\system32\tsgqec.dll
            2011-05-02 19:10:40   10240   ------w-   c:\windows\system32\drivers\sffp_mmc.sys
            2011-05-02 19:10:37   32768   ------w-   c:\windows\system32\setupn.exe
            2011-05-02 19:10:18   290304   ------w-   c:\windows\system32\rhttpaa.dll
            2011-05-02 19:10:13   61952   ------w-   c:\windows\system32\rasqec.dll
            2011-05-02 19:10:07   76800   ------w-   c:\windows\system32\qutil.dll
            2011-05-02 19:09:59   62464   ------w-   c:\windows\system32\qcliprov.dll
            2011-05-02 19:09:58   291328   ------w-   c:\windows\system32\qagentrt.dll
            2011-05-02 19:09:58   150528   ------w-   c:\windows\system32\qagent.dll
            2011-05-02 19:09:48   412160   ------w-   c:\windows\system32\photometadatahandler.dll
            2011-05-02 19:09:31   144384   ------w-   c:\windows\system32\onex.dll
            2011-05-02 19:09:22   86016   ------w-   c:\program files\msn\msncorefiles\oobe\obepopc.dll
            2011-05-02 19:09:22   77824   ------w-   c:\program files\msn\msncorefiles\oobe\obemtllc.dll
            2011-05-02 19:09:21   966656   ------w-   c:\program files\msn\msncorefiles\oobe\obemetal.dll
            2011-05-02 19:09:20   229376   ------w-   c:\program files\msn\msncorefiles\oobe\obelog.dll
            2011-05-02 19:08:48   30208   ------w-   c:\windows\system32\napipsec.dll
            2011-05-02 19:08:48   193024   ------w-   c:\windows\system32\napmontr.dll
            2011-05-02 19:08:48   176640   ------w-   c:\windows\system32\napstat.exe
            2011-05-02 19:08:43   79872   ------w-   c:\windows\system32\msxml6r.dll
            2011-05-02 19:08:43   79872   ------w-   c:\windows\system32\dllcache\msxml6r.dll
            2011-05-02 19:08:41   1372672   ------w-   c:\windows\system32\msxml6.dll
            2011-05-02 19:08:41   1372672   ------w-   c:\windows\system32\dllcache\msxml6.dll
            2011-05-02 19:08:18   76800   ------w-   c:\windows\system32\msshavmsg.dll
            2011-05-02 19:08:18   155136   ------w-   c:\windows\system32\mssha.dll
            2011-05-02 19:08:05   1327320   ------w-   c:\program files\msn\msncorefiles\install\msnsusii.exe
            2011-05-02 19:07:48   11053008   ------w-   c:\program files\msn\msncorefiles\install\msn9components\msncli.exe
            2011-05-02 19:06:40   33792   ------w-   c:\windows\system32\mmcperf.exe
            2011-05-02 19:06:39   106496   ------w-   c:\windows\system32\mmcfxcommon.dll
            2011-05-02 19:06:38   397312   ------w-   c:\windows\system32\mmcex.dll
            2011-05-02 19:06:38   184320   ------w-   c:\windows\system32\microsoft.managementconsole.dll
            2011-05-02 19:05:05   37376   ------w-   c:\windows\system32\l2gpstore.dll
            2011-05-02 19:04:51   61440   ------w-   c:\windows\system32\kmsvc.dll
            2011-05-02 19:04:48   6144   ------w-   c:\windows\system32\kbdpash.dll
            2011-05-02 19:04:48   6144   ------w-   c:\windows\system32\kbdnepr.dll
            2011-05-02 19:04:47   6144   ------w-   c:\windows\system32\kbdiultn.dll
            2011-05-02 19:04:47   6144   ------w-   c:\windows\system32\kbdbhc.dll
            2011-05-02 19:02:59   884712   ------w-   c:\program files\msn\msncorefiles\install\msn9components\digcore.exe
            2011-05-02 19:02:58   48640   ------w-   c:\windows\system32\dhcpqec.dll
            2011-05-02 19:02:49   12800   ------w-   c:\windows\system32\credssp.dll
            2011-05-02 19:02:25   7168   ------w-   c:\windows\system32\bitsprx4.dll
            2011-05-02 19:02:23   233472   ------w-   c:\windows\system32\azroles.dll
            2011-05-02 19:01:51   136192   ------w-   c:\windows\system32\aaclient.dll
            2011-05-02 04:58:16   22   --sha-w-   c:\docume~1\john\applic~1\Sys2662.Config.Repository.bin
            2011-05-02 04:50:50   9918280   ----a-w-   C:\jv16pt_setup_hb.exe
            2011-05-02 01:19:37   81920   ------w-   c:\windows\system32\dllcache\fontsub.dll
            2011-05-02 01:13:03   2066432   -c----w-   c:\windows\system32\dllcache\mstscax.dll
            2011-05-02 01:05:05   5120   -c--a-w-   c:\windows\system32\xpsp4res.dll
            2011-05-02 00:57:05   471552   ------w-   c:\windows\system32\dllcache\aclayers.dll
            2011-05-02 00:55:13   744448   ------w-   c:\windows\system32\dllcache\helpsvc.exe
            2011-05-02 00:49:30   284160   ------w-   c:\windows\system32\dllcache\pdh.dll
            2011-05-02 00:49:29   401408   ------w-   c:\windows\system32\dllcache\rpcss.dll
            2011-05-02 00:49:29   35328   ------w-   c:\windows\system32\dllcache\sc.exe
            2011-05-02 00:49:28   110592   ------w-   c:\windows\system32\dllcache\services.exe
            2011-05-02 00:49:27   473600   ------w-   c:\windows\system32\dllcache\fastprox.dll
            2011-05-02 00:49:26   227840   ------w-   c:\windows\system32\dllcache\wmiprvse.exe
            2011-05-02 00:49:24   453120   ------w-   c:\windows\system32\dllcache\wmiprvsd.dll
            2011-05-02 00:49:22   730112   -c----w-   c:\windows\system32\dllcache\lsasrv.dll
            2011-05-02 00:49:21   617472   ------w-   c:\windows\system32\dllcache\advapi32.dll
            2011-05-02 00:49:19   718336   ------w-   c:\windows\system32\dllcache\ntdll.dll
            2011-05-02 00:49:14   2148864   ------w-   c:\windows\system32\dllcache\ntkrnlmp.exe
            2011-05-02 00:49:07   2192768   ------w-   c:\windows\system32\dllcache\ntoskrnl.exe
            2011-05-02 00:48:58   2027008   ------w-   c:\windows\system32\dllcache\ntkrpamp.exe
            .
            ==================== Find3M  ====================
            .
            2011-05-01 23:51:10   11952   ----a-w-   c:\windows\system32\avgrsstx.dll
            2011-03-07 05:33:50   692736   -c--a-w-   c:\windows\system32\inetcomm.dll
            2011-03-04 06:37:06   420864   ----a-w-   c:\windows\system32\vbscript.dll
            2011-03-03 13:21:11   1857920   ----a-w-   c:\windows\system32\win32k.sys
            2011-02-22 23:06:29   916480   ----a-w-   c:\windows\system32\wininet.dll
            2011-02-22 23:06:29   43520   ------w-   c:\windows\system32\licmgr10.dll
            2011-02-22 23:06:29   1469440   ------w-   c:\windows\system32\inetcpl.cpl
            2011-02-22 11:41:59   385024   ------w-   c:\windows\system32\html.iec
            2001-09-29 00:00:28   164864   -c--a-w-   c:\program files\UNWISE.EXE
            .
            ============= FINISH: 20:39:12.77 ===============

            SuperDave

            • Malware Removal Specialist


            • Genius
            • Thanked: 1020
            • Certifications: List
            • Experience: Expert
            • OS: Windows 10
            Re: Possible viruses
            « Reply #8 on: May 21, 2011, 01:17:55 PM »
            Download Security Check by screen317 from one of the following links and save it to your desktop.

            Link 1
            Link 2

            * Unzip SecurityCheck.zip and a folder named Security Check should appear.
            * Open the Security Check folder and double-click Security Check.bat
            * Follow the on-screen instructions inside of the black box.
            * A Notepad document should open automatically called checkup.txt
            * Post the contents of that document in your next reply.

            Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
            ******************************************************
            This next scanner may not work with AVG on your computer. If you get such a message, please let me know and we'll do a work-around

            Please download ComboFix from BleepingComputer.com

            Alternate link: GeeksToGo.com

            and save it to your Desktop.
            It would be easiest to download using Internet Explorer.
            If you insist on using Firefox, make sure that your download settings are as follows:

            * Tools->Options->Main tab
            * Set to "Always ask me where to Save the files".

            Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
            Double click ComboFix.exe & follow the prompts.
            As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
            Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

            Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

            Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


            Click on Yes, to continue scanning for malware.
            When finished, it shall produce a log for you.  Please include the contents of C:\ComboFix.txt in your next reply.

            If you have problems with ComboFix usage, see How to use ComboFix
            Windows 8 and Windows 10 dual boot with two SSD's

            AmyLP2

              Topic Starter


              Greenhorn

              • Experience: Beginner
              • OS: Unknown
              Re: Possible viruses
              « Reply #9 on: May 25, 2011, 01:43:43 PM »
              Sorry its taken me so long to get back to you! You have no idea what I have been going through with this computer. I was able to download the Security Check finally, disabled the AVG, downloaded the ComboFix, tried running it, then it came to a complete stop and disappeared. So retried, started to run again, got a message about AVG and may hurt my computer. Then everything locked up again. Had to remove my battery and unplug computer. Tried unistalling and got error message. Here is the Security Check log and the error message I got when I tried to unistall the AVG.


              Unistall failed!

              1 error uccured. Click Details to show more information.

              Local machine: installation failed
                  Installation:
                      Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
                          Error 0x80070005

               Results of screen317's Security Check version 0.99.11 
               Windows XP Service Pack 3 
               Internet Explorer 8 
              ``````````````````````````````
              Antivirus/Firewall Check:

               Windows Firewall Disabled! 
               AVG Free 8.5   
               Online Armor 5.0   
              ```````````````````````````````
              Anti-malware/Other Utilities Check:

               Out of date HijackThis installed!
               Malwarebytes' Anti-Malware   
               HijackThis 1.99.1   
               CCleaner     
               Java(TM) 6 Update 25 
               Adobe Flash Player   
              Adobe Reader 8.1.1
              Out of date Adobe Reader installed!
              ````````````````````````````````
              Process Check: 
              objlist.exe by Laurent

               AVG avgwdsvc.exe
               AVG avgtray.exe
               AVG avgrsx.exe
               AVG avgnsx.exe
               AVG avgemc.exe
               Tall Emu Online Armor OAcat.exe
               Tall Emu Online Armor oasrv.exe
               Tall Emu Online Armor oaui.exe
               Tall Emu Online Armor OAhlp.exe
              ``````````End of Log````````````




              SuperDave

              • Malware Removal Specialist


              • Genius
              • Thanked: 1020
              • Certifications: List
              • Experience: Expert
              • OS: Windows 10
              Re: Possible viruses
              « Reply #10 on: May 25, 2011, 05:08:08 PM »
              Ok. AVG gives me so much trouble. Here's what you should do. Download and install one of the other free AV programs from the link below. MicroSoft Security Essentials is the best one to work with; No registration and updates automatically. Once you have a new AV installed, run the AVG Removal Tool below. Then disable your new AV program and run ComboFix. Don't forget to re-enable your AV afterwards.

              Remember to only install one antivirus!
               
              1) Avast! Home Edition
              2) AVG Free Edition
              3) Avira AntiVir Personal
              4) Microsoft Security Essentials for Windows Vista\Windows 7 - 64 bit Download
              4-a) Microsoft Security Essentials for Windows XP
              5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
              6) PC Tools AntiVirus Free Edition

              It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

              AVG Antivirus Remover utility
              Windows 8 and Windows 10 dual boot with two SSD's