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Author Topic: When I type letter (characters) numbers are displayed.  (Read 7665 times)

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mutt71

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    When I type letter (characters) numbers are displayed.
    « on: June 05, 2011, 12:33:21 PM »
    I have made sure that the numberlock key is NOT on. Help!
    Computer is a Dell D-810. It is running Windows XP. It functions in every other way perfectly. I hope that this is just something dumb. Thanks in advance!

    Geek-9pm


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    Re: When I type letter (characters) numbers are displayed.
    « Reply #1 on: June 05, 2011, 12:43:41 PM »
    Try another keyboard using the USB ports.

    quaxo



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    Re: When I type letter (characters) numbers are displayed.
    « Reply #2 on: June 06, 2011, 01:29:32 AM »
    I have made sure that the numberlock key is NOT on. Help!
    Computer is a Dell D-810. It is running Windows XP. It functions in every other way perfectly. I hope that this is just something dumb. Thanks in advance!

    Is it all keys or specific keys? If specifc keys, what keys are making what numbers?

    mutt71

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      Greenhorn

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      Re: When I type letter (characters) numbers are displayed.
      « Reply #3 on: June 07, 2011, 12:21:22 PM »
      It is all keys. I got a used replacement for the D-810 and installed it and nothing has changed. I fear it isd something more involved than changing the keyboard.
      Any ideas?

      mutt71

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        Greenhorn

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        Re: When I type letter (characters) numbers are displayed.
        « Reply #4 on: June 07, 2011, 03:56:32 PM »
        The replacement I got was another D810 keyboard. It didn't solve the problem.

        reddevilggg



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        Re: When I type letter (characters) numbers are displayed.
        « Reply #5 on: June 08, 2011, 05:11:35 AM »

        So, you're saying that every key displays a number ??

        What do the number keys do ??
        11 cheers for binary !

        mutt71

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          Re: When I type letter (characters) numbers are displayed.
          « Reply #6 on: June 09, 2011, 10:18:45 AM »
          I tried the USB ports with a USB keyboard, installed the driver for it and still no change. Number are on the screen when typing letters and when typing numbers, they come up on screen as the number typed in. Very strange and frustrating.

          TulsaRose

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          Geek-9pm


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          Re: When I type letter (characters) numbers are displayed.
          « Reply #8 on: June 10, 2011, 05:05:11 AM »
          Here are two ideas to help identify the nature of the problem.

          First.  Reboot the computer, pressing the F8 key to enter sage mode switch to the system administrator. Does it still show the same symptoms?

          Second: Obtain one of the Linux  Live CDs. Perhaps a friend has one. Or burn one from a download.  It has to be a ISO burner and put on a CD-R.

          http://www.puppylinux.com/download/index.html

          http://www.linuxmint.com/edition.php?id=83

          You can boot this CD if you BIOS is set to boot CD after power on. One the system loads, you should see and attractive screen that looks different than Windows.  Open a console or text editor and see if the keyboard works.

          The purpose of this test is to see if the problem is in the system software, or something else.

          mutt71

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            Re: When I type letter (characters) numbers are displayed.
            « Reply #9 on: June 13, 2011, 10:54:14 AM »
            Thanks to everyone who replied to my request for help. I had just added a new anti virus software and changed some setting in Start up. Once I undid the changes, everything works perfect. Again, MANY THANKS TO ALL!

            patio

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            Re: When I type letter (characters) numbers are displayed.
            « Reply #10 on: June 13, 2011, 11:09:29 AM »
            I'm befuddled....what Startup settings got changed ? ?
            Cause a new A/V makes no sense as to a cure...
            " Anyone who goes to a psychiatrist should have his head examined. "

            jason2074



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            Re: When I type letter (characters) numbers are displayed.
            « Reply #11 on: June 13, 2011, 08:36:32 PM »
            Quote
            I had just added a new anti virus software and changed some setting in Start up.

            The result may have come from removing Norton Security Suite Constant Guard from Comcast. A number of hits on google have this problem about Guard ID.

            patio

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            Re: When I type letter (characters) numbers are displayed.
            « Reply #12 on: June 13, 2011, 09:34:40 PM »
            Where was Norton mentioned ? ?
            " Anyone who goes to a psychiatrist should have his head examined. "

            jason2074



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            Re: When I type letter (characters) numbers are displayed.
            « Reply #13 on: June 13, 2011, 09:40:57 PM »
            Quote
            Where was Norton mentioned ? ?
            http://forums.comcast.com/t5/Security-and-Anti-Virus/Constant-Guard-and-Norton-Security-Suite-what-are-the/td-p/953621

            Think Constant guard is another security package from comcast.

            patio

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            Re: When I type letter (characters) numbers are displayed.
            « Reply #14 on: June 13, 2011, 10:12:47 PM »
            I was asking where did the OP mention Norton...or Comcast for that matter ? ?
            " Anyone who goes to a psychiatrist should have his head examined. "

            jason2074



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            Re: When I type letter (characters) numbers are displayed.
            « Reply #15 on: June 14, 2011, 01:03:47 AM »
            Well actually he or she didn't mentioned both. But since it was mention about changing or added(?) another antivirus security made it go away, It could be possible that it was this from Comcast and perhaps the OP could enlighten us here... It was mentioned/suggested on  some threads and it made the same symptoms or behavior after using another PS/2 or USB keyboards.

            Geek-9pm


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            Re: When I type letter (characters) numbers are displayed.
            « Reply #16 on: June 14, 2011, 10:13:00 AM »
            Well actually he or she didn't mentioned both. But since it was mention about changing or added(?) another antivirus security made it go away, It could be possible that it was this from Comcast and perhaps the OP could enlighten us here... It was mentioned/suggested on  some threads and it made the same symptoms or behavior after using another PS/2 or USB keyboards.
            So you say some security programs used together abuse the Keyboard Service process? Where did you see that?

            Geek-9pm


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            Re: When I type letter (characters) numbers are displayed.
            « Reply #17 on: June 14, 2011, 10:34:23 AM »
            Answer my own question.
            Found on Tom's Hardware.
            Quote
            taxesgal   06-05-2011 at 03:45:35 PM

            Thank you so much for this info. After checking with several PC guru's no one had the right solution, but yours worked for me, with a few modifications.

            I'm running windows XP and downloaded Comcast's Constant Guard to get Norton Security Suite. It corrupted my keyboard as you said, HOWEVER it corrupted all applications and programs.

            SOLUTION:
            I went to control panel and uninstalled Constant Guard. The uninstall removed the Constant Guard components but left the Norton Suite. I didn't have to do anything further The keyboard works, Norton works.

            http://www.tomshardware.com/forum/79182-45-keyboard-letters-coming-numbers
            Appears to be at least two users who claim  'Constant Guard' is the problem.