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Author Topic: Error Code in Windows 7 Home Premium  (Read 7228 times)

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06Honda

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Error Code in Windows 7 Home Premium
« on: July 15, 2011, 02:22:26 PM »
Just purchased my first laptop and am attempting to connect to the internet via a DSL GNET Modem using PPPoE. When I attempt to connect to the internet I get Error Code 651: The modem (or other connecting device) has reported an error. Any ideas on a fix for this. Odd to get a new system and an error code so soon.

System Overview:

Toshiba Satellite Notebook
AMD Phenom (tm) II N870 Triple Core Processor
2.30 GHZ
64 Bit OS

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truenorth



    Guru

    Thanked: 253
    Re: Error Code in Windows 7 Home Premium
    « Reply #1 on: July 20, 2011, 06:45:30 PM »
    My very 1st suggestion re your issue would be to contact your ISP and acquaint them with the problem. While there are some things on your end that can cause the problem it is more likely that the problem will be at the ISP end. Even if it is not at their end they should be in a position to walk you through the process to establish where the problem is. If it turns out to be solved via their involvement please post back to tell us what was the cause specifically. truenorth