Heya guys I've came here several times in regards to my HP Pavillion dv7 Laptop.
my problem is as follow...
when i play any video game on my laptop my screen goes black, but not black as if it's off, but black as if its still on, i just can't see, hear, or more anything. Its as if it freezes but going black with the lights on. And it only happens when i am connected to the wall plug/main/adapter... can anyone help me, please?
i have tried everything i can think of and what i've been advised to do; remove the battery and keep the main plugged in (it still goes black), bought a new adapter, it still goes black, took it to best buy and they have no idea whats up but everything seems to be working fine. Had a fan pointing to my screen the whole time (from the back)
Only time my screen does NOT go black is when i remove the adapter and play on battery life.
here's a video of how it looks like when it goes black: http://www.youtube.com/watch?v=54FF11Qs2Tg
please help!
More info:
Windows Vista Home Premium,
service pack 2,
computer make/model; HP Pavilion dv7 notebook PC,
RAM; 4GB,
hard drive: ? how do i search for that?,
sound card: IDT high definition Audio CODEC
Video card: ATI Radeon HD 3200,
current adware/spyware/virus programs being used on a regular basis; Microsoft Security Essentials,
do you have a "real" Windows CD; Yes. The moment i bought the laptop i asked the ppl to make me hard copies of my restore CDs
system type: 64 bit operating system
processor; AMD Turion (tm) X2 Dual-Core Mobile RM-70 2.00 GHz
anything else let me know.