Maxtor 3200 External Hard drive Help

[computer_23]

I have recently updated my OS to Windows 7. i need to load the files that i have on the Maxtor 3200 on to the computer but it will not work. i have looked on the internet for solutions but nothing really seems to work. any suggestions?
thanks

[viperx45]

did the drive work before you updated your computer to windows 7? does the external drive work on other computers, like a laptop or something?

[Computer_Commando]

I have recently updated my OS to Windows 7. i need to load the files that i have on the Maxtor 3200 on to the computer but it will not work. i have looked on the internet for solutions but nothing really seems to work. any suggestions?
thanks

Clarify:  "load files"

[computer_23]

did the drive work before you updated your computer to windows 7? does the external drive work on other computers, like a laptop or something?

yes it does...when i looked on the internet other people have also had the same problem with windows 7 and also Vista

[computer_23]

Clarify:  "load files"

i just want to get files from the external hard drive back on to the computer

[Computer_Commando]

What kind of files?  Not your installed programs?

[computer_23]

What kind of files?  Not your installed programs?

no, just general files such as pictures, documents etc.

[Computer_Commando]

I assume the Maxtor 3200 is an external USB drive?
You are not able to copy & paste the folders from one drive to the other?
I just did the same with mine with no problems, i.e., it has nothing to do with Win7.

[computer_23]

I assume the Maxtor 3200 is an external USB drive?
You are not able to copy & paste the folders from one drive to the other?
I just did the same with mine with no problems, i.e., it has nothing to do with Win7.

no the maxtor 3200 is an external hard drive. the computer does not recognise the device when it is plugged in to the computer

[Computer_Commando]

What do you mean, "no"?
The Maxtor 3200 is an external USB hard drive.
http://www.seagate.com/staticfiles/maxtor/en_us/documentation/manuals/ps3200_users_guide.pdf

The AC power adapter is probably bad.  Try a different one.
http://www.tomshardware.com/forum/179705-32-maxtor-personal-storage-3200-suddenly-recognized

[truenorth]

Would a problem of this nature arise if the files (on the external) were created in a fat32 format and now are trying to be transfered to a NTFS file system? truenorth

[Computer_Commando]

Would a problem of this nature arise if the files (on the external) were created in a fat32 format and now are trying to be transfered to a NTFS file system? truenorth

No.  My 320GB external is FAT32, laptop is Win7-64bit NTFS.

[truenorth]

Thanks CC wasn't sure so that is why i posed it as a question rather than as a possible cause. truenorth

[patio]

NTFS reads FAT32 fine...
FAT32 does not recognise NTFS...

[Salmon Trout]

NTFS reads FAT32 fine...
FAT32 does not recognise NTFS...

That is a puzzling remark - I have absolutely no idea what it means.

[Salmon Trout]

Would a problem of this nature arise if the files (on the external) were created in a fat32 format and now are trying to be transfered to a NTFS file system? truenorth

No. The only problem that might arise is that you cannot create a file larger than (2^32)-1 bytes (this is one byte less than 4 GB) on a FAT32 partition, thus an attempt to copy or move a file larger than this would fail, but we are talking about files going the other way.

The problem, as expressed by the OP, is this:

the computer does not recognise the device when it is plugged in to the computer

[truenorth]

To the O/P = since the change to the Win 7 O/S are you able to use other connected USB devices in any/all of your USB ports? truenorth

[computer_23]

To the O/P = since the change to the Win 7 O/S are you able to use other connected USB devices in any/all of your USB ports? truenorth

yes...all other usb devices work fine on the computer