Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Windows Vista O/S not starting  (Read 11647 times)

0 Members and 1 Guest are viewing this topic.

Andrea4

    Topic Starter


    Beginner

    • Experience: Beginner
    • OS: Windows Vista
    Windows Vista O/S not starting
    « on: August 22, 2011, 11:12:07 PM »
    I can turn my computer on and the BIOS loads but then I just get what I think is called the command prompt window. Just a black screen with a blinking line. Pressing F8 to get to the windows startup menu doesn't work. I think basically my only option is to try system repair with my Windows Vista O/S Installation DVD but the instructions for that are to restart my computer from the start menu with the DVD in the drive. How am I supposed to restart it when Windows doesn't start in the first place??

    Windows Vista
    Dell Inspiron 1525
    160 GB Hard Drive
    2GB RAM

    geek hoodlum



      Apprentice
    • Thanked: 25
      • Yes
    • Experience: Familiar
    • OS: Windows 7
    Re: Windows Vista O/S not starting
    « Reply #1 on: August 23, 2011, 01:04:55 AM »
    Hi and welcome to Computer Hope!

    Quote
    but the instructions for that are to restart my computer from the start menu with the DVD in the drive. How am I supposed to restart it when Windows doesn't start in the first place?
    You don't need to start Windows in order to boot from a DVD.

    Check first the settings of your BIOS if it is configured properly. The 1st boot device should be CDROM or DVDROM drive. If yes, just insert the DVD and restart your computer.

    [regaining space - attachment deleted by admin]

    Andrea4

      Topic Starter


      Beginner

      • Experience: Beginner
      • OS: Windows Vista
      Re: Windows Vista O/S not starting
      « Reply #2 on: August 23, 2011, 09:30:55 AM »
      How do I get to the BIOS setup? And when you say restart, all I can do is press the power button on and off. Is that what you mean?

      Allan

      • Moderator

      • Mastermind
      • Thanked: 1209
      • Experience: Guru
      • OS: Windows 10
      Re: Windows Vista O/S not starting
      « Reply #3 on: August 23, 2011, 09:36:22 AM »
      What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

      Andrea4

        Topic Starter


        Beginner

        • Experience: Beginner
        • OS: Windows Vista
        Re: Windows Vista O/S not starting
        « Reply #4 on: August 23, 2011, 09:40:41 AM »
        What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

        I don't think anything is different. I guess I could have a virus. Last week my computer just stopped working and I got the blue screen. It could have something to do with, on another forum they told me I have 2 sticks of RAM running at the same time. I still haven't done anything about that.. But otherwise I don't get any other errors.

        Andrea4

          Topic Starter


          Beginner

          • Experience: Beginner
          • OS: Windows Vista
          Re: Windows Vista O/S not starting
          « Reply #5 on: August 23, 2011, 10:25:56 AM »
          Ok I figured out how to get in to the BIOS setup. Still not real sure of what I'm doing though.

          Andrea4

            Topic Starter


            Beginner

            • Experience: Beginner
            • OS: Windows Vista
            Re: Windows Vista O/S not starting
            « Reply #6 on: August 23, 2011, 10:49:53 AM »
            So after I exited the BIOS Setup, it restarted by itself. Then it came to a screen that says Press any key to boot from CD or DVD.... I did and it has been on that screen for 20 minutes. Is that normal?

            Allan

            • Moderator

            • Mastermind
            • Thanked: 1209
            • Experience: Guru
            • OS: Windows 10
            Re: Windows Vista O/S not starting
            « Reply #7 on: August 23, 2011, 11:23:07 AM »
            No. Do you have a bootable dvd in the drive?

            Andrea4

              Topic Starter


              Beginner

              • Experience: Beginner
              • OS: Windows Vista
              Re: Windows Vista O/S not starting
              « Reply #8 on: August 23, 2011, 11:25:13 AM »
              I'm not sure..I have my Vista install DVD in the drive.

              Allan

              • Moderator

              • Mastermind
              • Thanked: 1209
              • Experience: Guru
              • OS: Windows 10
              Re: Windows Vista O/S not starting
              « Reply #9 on: August 23, 2011, 11:38:23 AM »
              Is it an original Vista retail dvd or a copy?

              Andrea4

                Topic Starter


                Beginner

                • Experience: Beginner
                • OS: Windows Vista
                Re: Windows Vista O/S not starting
                « Reply #10 on: August 23, 2011, 11:41:19 AM »
                It's the one I got from Dell when I got my computer. It says Operating System Already Installed on Your Computer Reinstallation DVD Windows Vista Home Premium 32BIT.

                soybean



                  Genius
                • The first soybean ever to learn the computer.
                • Thanked: 469
                • Computer: Specs
                • Experience: Experienced
                • OS: Windows 10
                Re: Windows Vista O/S not starting
                « Reply #11 on: August 23, 2011, 11:51:39 AM »
                on another forum they told me I have 2 sticks of RAM running at the same time. I still haven't done anything about that..
                There's nothing unusual about having 2 sticks of RAM.  In fact, it's very common.  So, I suspect you don't understand what RAM is. 

                Andrea4

                  Topic Starter


                  Beginner

                  • Experience: Beginner
                  • OS: Windows Vista
                  Re: Windows Vista O/S not starting
                  « Reply #12 on: August 23, 2011, 11:59:05 AM »
                  There's nothing unusual about having 2 sticks of RAM.  In fact, it's very common.  So, I suspect you don't understand what RAM is.

                  Ok maybe the issue isn't that they are running at the same time. But there is an issue and they suggested running one at a time to figure out what the issue is. And since I didn't want to open my computer to do this, a memory test was suggested. And when I was doing diagnostics since it hasn't been working, I think it did do the memory test and everything seemed fine.

                  Allan

                  • Moderator

                  • Mastermind
                  • Thanked: 1209
                  • Experience: Guru
                  • OS: Windows 10
                  Re: Windows Vista O/S not starting
                  « Reply #13 on: August 23, 2011, 12:13:38 PM »
                  It's the one I got from Dell when I got my computer. It says Operating System Already Installed on Your Computer Reinstallation DVD Windows Vista Home Premium 32BIT.
                  Well, that disc should be bootable and the fact that the system sees it at boot would confirm that. Try again - reboot with the cd in the drive and when you get that message tap one or two keys on the keyboard and see if you can't get the system to boot to the disc.

                  soybean



                    Genius
                  • The first soybean ever to learn the computer.
                  • Thanked: 469
                  • Computer: Specs
                  • Experience: Experienced
                  • OS: Windows 10
                  Re: Windows Vista O/S not starting
                  « Reply #14 on: August 23, 2011, 12:19:05 PM »
                  And when I was doing diagnostics since it hasn't been working, I think it did do the memory test and everything seemed fine.
                  You're not painting a clear picture here.  Your wording is a bit convoluted.  Perhaps you should further explain what lead to the discussion of memory, why running memtest (or whatever it was you used) was recommended, and how you concluded that your system's memory is OK.