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Author Topic: avg error/issues  (Read 2957 times)

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geeray

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    avg error/issues
    « on: August 29, 2011, 07:52:59 PM »
    i have the free avg and just now starting to have errors come up randomly for it.  it now keeps a "!" on the toolbar icon.  it keeps saying it ran into a problem and could not finish. forcing me to close it.  thoughts?

    SuperDave

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    • OS: Windows 10
    Re: avg error/issues
    « Reply #1 on: August 30, 2011, 04:44:09 PM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    *************************************************************************
    AVG is a resource hog and you would be well advised to get rid of it and install one of the other free AV's from the list below. I would recommend MicroSoft Security Essentials.

    Remember to only install one antivirus!
     
    1) Avast! Home Edition
    2) AVG Free Edition
    3) Avira AntiVir Personal
    4) Microsoft Security Essentials for Windows Vista\Windows 7 - 64 bit Download
    4-a) Microsoft Security Essentials for Windows XP
    5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
    6) PC Tools AntiVirus Free Edition

    It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
    Windows 8 and Windows 10 dual boot with two SSD's