I have Windows Vista on a client's PC. I have cleared all the rubbish from it (including 10 or so anti-virus programs...) and gotten it up to speed again.
The problem I am facing is this:
When I go to shut down the computer it hangs on the 'Shutting down' screen. I figured it might be some of those c***y little programs that might be lingering. So to kill them properly (not unlike the undead) is to go into msconfig and remove them from from startup and services.
So you're thinking, that's probably it, right? Well, if I touch something in those menus (not sure which might be causing the problem) then the Start button ceases to work completely. I have tried everything I could find on the internet about it on Google and what have you, but to no avail, including re-enabling those previously disabled programs from msconfig (wierd, right?)
The only solution I could get to work was to do a restore through typing 'rstrui' in command prompt. Then set it back to before I touched the msconfig.
So, you see, I am completely stumped.
I am about to run Malwarebytes and AVG to see if there any Gremlings in the system.
If anyone can shed some light on the subject, that would be great.
Thanks for reading,
Luke
