Problem connecting to internet.

[Rob Pomeroy]

Look closely folks; the problem is here:

IP Address. . . . . . . . . . . . : 192.168.5.106

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.5.1

DHCP Server . . . . . . . . . . . : 192.168.5.1

DNS Servers . . . . . . . . . . . : 192.168.1.254

That DNS server IP address is wrong.  With that subnet mask, it wouldn't be reachable (without a static route).  Either the router is giving out incorrect IP addresses or there's still a manually-configured DNS server address on this network card.

To stich8: double-check your network card's TCP/IP settings.  Make sure there's no DNS server specified.

[stich8]

The box is checked for --Obtain DNS server automatically .
Connect using box has----Intel(R)PRO/100VE Network Conne
The only network card I have is out of  a win 98 machine. Would this possibly work or should I get a newer model?

[jason2074]

It appears to me that he is using DHCP

How?

[Linux711]

    It appears to me that he is using DHCP

How?

Dhcp Enabled. . . . . . . . . . . : Yes

[stich8]

Only info  for TCP/IP properties is the two selections for obtain IP address automaticaly and obtain DNS server automatically. No other entries on General tab.
on Alternate tab,  Automatic private IP address box is checked but no other entries.

[jason2074]

I am looking at the assigned IP Address

IP Address. . . . . . . . . . . . : 192.168.5.106

It should be in 192.168.1.... as shown in this sample manual http://broadband.motorola.com/consumers/products/2210-02/downloads/2210-02_UserManual.pdf
What is your motorola model?

[stich8]

Motorola Model 2210-02 for exclusive use with AT&T

[stich8]

As info this is ipconfig info for HP desktop that I am communacating to you through the Motorola router.

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : 00-1E-90-17-53-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::458f:9724:ba87:d356%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.5.102(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, October 26, 2011 7:15:24 AM
   Lease Expires . . . . . . . . . . : Thursday, October 27, 2011 7:15:24 AM
   Default Gateway . . . . . . . . . : 192.168.5.1
   DHCP Server . . . . . . . . . . . : 192.168.5.1
   DHCPv6 IAID . . . . . . . . . . . : 251666064
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-92-8A-91-00-1E-90-17-53-F5
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

[stich8]

I stated in last post that it was motorola router , I meant to say motorola modem

[Linux711]

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF

This seems very strange to me. This is a MAC address and it does not appear to be valid. A MAC address is usually built into the hardware and can not be changed. At this point, I am really thinking that this ethernet controller is broken. Is it possible that it could have had a surge go through it. My friend's ethernet controller was damaged this way.

Look here: http://forums.techguy.org/networking/685937-solved-no-network-connection.html
This guy seems to have the same problem.

[stich8]

I don"t know Of anything to cause a surge to go through it. As stated in original post , the MB was replaced but the same problem existed before replacement. If there was a surge what are the options? Is there a test to determine if ethernet controller is broken? Also still would like advice on installing a network card in vacant slot. Will a network card from win 98 machine work or do I need a later model?

[Linux711]

If there was a surge what are the options? Is there a test to determine if ethernet controller is broken?

If there was a surge, you will have to replace the ethernet controller. There is no test, other than what we have been doing here.

Also still would like advice on installing a network card in vacant slot. Will a network card from win 98 machine work or do I need a later model?

It may. Find the model of the card and see if there are drivers available for windows xp. In my opinion though, it would be best to get a new card. I wasn't following thoroughly. You did make sure that the connection works with a different computer connected to the same ethernet cable/modem setup, right?

[stich8]

Linux, Ihave switched the cables several times during this process connecting directly to modem. Can you be more specific on replacing the Ethernet Controller?Is this part of the intergrated motherboard?
Most of this is uncharted waters for me but I know with this site's help there will be light at end of tunnell. Thanks

[Rustys]

I eventually replaced motherboard

Purchased from where?  Is it the exact same motherboard that was in there in the first place from the manufacture?

You posted that you have a Dell you did not state if the motherboard came form Dell or some place like Egghead or EBay.  Just because you replaced the motherboard does not mean that the original drivers that came with original system will work properly if at all.  How old is the motherboard (how long ago was it replaced).  If it is still under warranty then send it back to be replaced.

Any time I have ever seen -
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF
Means bad, corrupt, improper driver or card.

Post #4 were you looking in the Device Manager or at the screen that came up after you inserted the Drivers and Utilities disk screen?

[Rob Pomeroy]

I stated in last post that it was motorola router , I meant to say motorola modem

Ahh....  So the IP address relates to the 192.168.5.0/24 LAN and there's a router forwarding on DNS queries to the attached modem which has its own separate 192.168.1.0/24 LAN.  My bad.

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF
Means bad, corrupt, improper driver or card.

Good call.

Some options to try:

At command prompt, reset TCP/IP stack: netsh int ip reset output.txt
At command prompt, reset Winsock: netsh winsock reset catalog

Reboot.  If we're still not sorted, it's probably a driver/hardware issue.  The Win98 network card will probably work okay.