Hi superDave!
Are you sure of these steps ? Because I don't have the same options/steps you describe ...
When I am on BitDefender online scanner, I clic on the big green button named "start scanner".
A new tab open on firefox, opens a new web site "
http://quickscan.bitdefender.com/en/"
A new green button "free scan now" appears on this new web site. I clic on it and a download begin. Then the scan can begin.
At the end of the scan I got "
Your computer is not infected
Share the power of the Bitdefender engines.
Recommend us to your friends!
View report"
Here is the log that appears
QuickScan Beta 32-bit v0.9.9.99
-------------------------------
Scan date: Mon Nov 28 22:20:12 2011
Machine ID: 104AD72C
No infection found.
-------------------
Processes
---------
(unsigned) Spyware Terminator 4292 C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
(verified) hpwuSchd Application 3788 C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
(verified) AntiVir Desktop 3736 C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
(verified) Crawler Toolbar 4992 C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe
(verified) CyberLink MediaLibray Service 3584 C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
(verified) CyberLink PowerCinema 3568 C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
(verified) Firefox 5092 C:\Program Files\Mozilla Firefox\firefox.exe
(verified) Firefox 452 C:\Program Files\Mozilla Firefox\plugin-container.exe
(verified) Firefox 2424 C:\Program Files\Mozilla Firefox\plugin-container.exe
(verified) Firefox 4476 C:\Program Files\Mozilla Firefox\plugin-container.exe
(verified) Google Talk Plugin 4728 C:\Users\Cecile\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
(verified) HP DVDSmart 3528 C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
(verified) HP MediaSmart 3640 C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
(verified) HP MediaSmart TV 3604 C:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe
(verified) HP Quick Launch Buttons 3652 C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
(verified) HP Wireless Assistant 3672 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
(verified) HP Wireless Assistant 1240 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
(verified) HpqToaster Module 3484 C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
(verified) IDT PC Audio 3728 C:\Program Files\IDT\WDM\sttray.exe
(verified) LightScribe 3912 C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
(verified) McAfee Security Scanner 4032 C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
(verified) Microsoft® Windows® Operating System 124 C:\Windows\ehome\ehmsas.exe
(verified) Microsoft® Windows® Operating System 3980 C:\Windows\ehome\ehtray.exe
(verified) Microsoft® Windows® Operating System 2472 C:\Windows\System32\conime.exe
(verified) Synaptics Pointing Device Driver 3520 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(verified) Système d'exploitation Microsoft® Windo 2072 C:\Program Files\Internet Explorer\ieuser.exe
(verified) Système d'exploitation Microsoft® Windo 2708 C:\Windows\explorer.exe
(verified) Système d'exploitation Microsoft® Windo 2668 C:\Windows\System32\dwm.exe
(verified) Système d'exploitation Microsoft® Windo 2736 C:\Windows\System32\taskeng.exe
(verified) Windows® Internet Explorer 4712 C:\Program Files\Internet Explorer\iexplore.exe
Network activity
----------------
Process iexplore.exe (4712) connected on port 80 (HTTP) --> 93.184.71.2
Process firefox.exe (5092) connected on port 443 (HTTP over SSL) --> 74.125.39.17
Process firefox.exe (5092) connected on port 443 (HTTP over SSL) --> 209.85.148.18
Process firefox.exe (5092) connected on port 80 (HTTP) --> 46.33.71.9
Process firefox.exe (5092) connected on port 80 (HTTP) --> 173.194.35.35
Process firefox.exe (5092) connected on port 80 (HTTP) --> 69.171.242.40
Process firefox.exe (5092) connected on port 443 (HTTP over SSL) --> 69.171.242.40
Process firefox.exe (5092) connected on port 80 (HTTP) --> 66.235.142.57
Process firefox.exe (5092) connected on port 80 (HTTP) --> 66.235.142.57
Process firefox.exe (5092) connected on port 80 (HTTP) --> 173.194.35.35
Process firefox.exe (5092) connected on port 80 (HTTP) --> 66.235.142.57
Process firefox.exe (5092) connected on port 80 (HTTP) --> 66.235.142.57
Process SpywareTerminatorUpdate.exe (4292) listens on ports: 6881 (BitTorrent)
Autoruns and critical files
---------------------------
(unsigned) QuickTime C:\Program Files\QuickTime\QTTask.exe
(unsigned) Spyware Terminator C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
(verified) hpwuSchd Application C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
(verified) Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
(verified) Adobe Reader and Acrobat Manager C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(verified) AntiVir Desktop C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
(verified) Catalyst® Control Center C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
(verified) CyberLink MediaLibray Service C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
(verified) CyberLink PowerCinema C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
(verified) Flash® Player Installer/Uninstaller C:\Windows\system32\Macromed\Flash\FlashUtil10o_Plugin.exe
(verified) Google Update C:\Users\Cecile\AppData\Local\Google\Update\GoogleUpdate.exe
(verified) HP DVDSmart C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
(verified) HP MediaSmart C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
(verified) HP MediaSmart TV C:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe
(verified) HP Quick Launch Buttons C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
(verified) HP Total Care Advisor C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
(verified) HP Wireless Assistant C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
(verified) IDT PC Audio C:\Program Files\IDT\WDM\sttray.exe
(verified) LightScribe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
(verified) Microsoft® Windows® Operating System C:\Windows\ehome\ehtray.exe
(verified) SuperAntiSpyware c:\program files\superantispyware\sasseh.dll
(verified) SUPERAntiSpyware WinLogon Processor C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
(verified) Synaptics Pointing Device Driver C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(verified) Système d'exploitation Microsoft® Windo C:\Windows\system32\BROWSEUI.dll
(verified) Système d'exploitation Microsoft® Windo C:\Windows\system32\logon.scr
(verified) Système d'exploitation Microsoft® Windo c:\windows\system32\userinit.exe
(verified) Windows® Internet Explorer c:\windows\system32\webcheck.dll
Browser plugins
---------------
(unsigned) Crawler Toolbar C:\Program Files\Crawler\Toolbar\ctbr.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
(unsigned) QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
(unsigned) VLC Multimedia Plug-in C:\Program Files\VideoLAN\VLC\npvlc.dll
(verified) AcroIEHelperShim Library C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
(verified) Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
(verified) Adobe Acrobat C:\Program Files\Internet Explorer\plugins\nppdf32.dll
(verified) Adobe Acrobat C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
(verified) BitDefender QuickScan C:\Users\Cecile\AppData\Roaming\Mozilla\Firefox\Profiles\wa878qin.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
(verified) Google Talk Plugin C:\Users\Cecile\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
(verified) Google Talk Plugin Video Accelerator C:\Users\Cecile\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
(verified) Google Update C:\Users\Cecile\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
(verified) Java Deployment Toolkit 6.0.200.2 C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
(verified) Java(TM) Platform SE 6 U20 C:\Program Files\Java\jre6\bin\jp2ssv.dll
(verified) Java(TM) Platform SE 6 U20 C:\Program Files\Java\jre6\bin\ssv.dll
(verified) Microsoft® Windows Media Player Firefox C:\Program Files\Mozilla Firefox\plugins\np-mswmp.dll
(verified) Microsoft® Windows® Operating System C:\Windows\system32\NLAapi.dll
(verified) Microsoft® Windows® Operating System C:\Windows\System32\winrnr.dll
(verified) nppdf32.FRA C:\Program Files\Internet Explorer\plugins\nppdf32.FRA
(verified) nppdf32.FRA C:\Program Files\Mozilla Firefox\plugins\nppdf32.FRA
(verified) NPSWF32.dll C:\Windows\system32\Macromed\Flash\NPSWF32.dll
(verified) Picasa C:\Program Files\GooglePicasa3\npPicasa3.dll
(verified) Shockwave for Director C:\Windows\system32\Adobe\Director\np32dsw.dll
(verified) Silverlight Plug-In c:\Program Files\Microsoft Silverlight\4.0.50401.0\npctrl.dll
(verified) Système d'exploitation Microsoft® Windo C:\Windows\system32\mswsock.dll
(verified) Système d'exploitation Microsoft® Windo C:\Windows\system32\napinsp.dll
(verified) Système d'exploitation Microsoft® Windo C:\Windows\system32\pnrpnsp.dll
(verified) Unity Player C:\Users\Cecile\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
(verified) Windows Presentation Foundation c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
(verified) Windows® Internet Explorer C:\Windows\system32\ieframe.dll
Scan
----
MD5: e68590c6931d93cfe35df7a26197b983 C:\Program Files\Crawler\Toolbar\ctbcomm.dll
MD5: b55c22e1b3f605828c9188b5251c6230 C:\Program Files\Crawler\Toolbar\ctbr.dll
MD5: 8072585704b83f53aa7b2575b2267b53 c:\Program Files\Crawler\Toolbar\WebSecurityGuard.dll
MD5: 71221415676eb426775cb410ce9e9832 C:\Program Files\FileZilla FTP Client\fzshellext.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
MD5: fe957e471958ce98456d98a6122c54d2 c:\Program Files\Microsoft Silverlight\4.0.50401.0\agcore.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
MD5: 8751001da5d5d9c9c8134ffab5e98f4c C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
MD5: 0aee5668eb59912f32ff245bfa72465f C:\Program Files\QuickTime\QTTask.exe
MD5: 480b8218cac947db5f32d126fae2bacd C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
MD5: 9aab7ebc99c559be4a6eca19428b49e5 C:\Program Files\Spyware Terminator\TorentDll.dll
MD5: abb32a44090b77890f785153e41218de C:\Program Files\VideoLAN\VLC\npvlc.dll
MD5: 8f05b0b868dad01371c06eb464f2e675 C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\b67478ec034fdf811a748f1b6b5b1c95\Microsoft.VisualBasic.ni.dll
MD5: ce45722a3393b63843de48f314cf6b3f C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll
MD5: b46192d9a0cb3072cb604a7691003cff C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\53f949f4664bb316f9b7a00d73a6e290\PresentationCore.ni.dll
MD5: 7aa5fdbddc4ed1810bda7ca55316bcc1 C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\231b0b42eff55de5c7d7debe555c16b7\PresentationFramework.Aero.ni.dll
MD5: d02a01478be27a74c017262dd28abd72 C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\94f892556ec9fa7a508fc9d214ceaedf\PresentationFramework.ni.dll
MD5: 25bc19b5a84e52a6d669c874ed9a537c C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\40da9084d0863e07d7ce55953833b8b0\System.Configuration.ni.dll
MD5: 3359bb9ac44545c734d79f23557a3c33 C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\9e53d9921c4bb153f1ffbe1ae0e1b615\System.Data.ni.dll
MD5: d709af78422f6f0ef09cd0b79cfe743f C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\367c4043efc2f32d843cb588b0dc97fc\System.Drawing.ni.dll
MD5: a9bb8332bef887a0f4adc3c88cc35bfc C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\1363115565fff5a641243a48f396f107\System.Windows.Forms.ni.dll
MD5: 28a295aa6abd45f4557b6c00d0f8c5b1 C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\c1c06a392871267db27f7cbc40e1c4fb\System.Xml.ni.dll
MD5: 8c70a2b884ffbbae50bbd21fb962a846 C:\Windows\assembly\NativeImages_v2.0.50727_32\System\f9c36ea806e77872dce891c77b68fac3\System.ni.dll
MD5: 3b308420e61d1d218c2d6d6915756487 C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\fd2c727bcef2e019eb96c1145f423701\WindowsBase.ni.dll
No file uploaded.
Scan finished - communication took 0 sec
Total traffic - 0.00 MB sent, 0.13 KB recvd
Scanned 774 files and modules - 3 seconds
==============================================================================
I really hope the process is ok... but I doubt since I don't find the different steps you mentionned.
I wonder the website evolved ?