windows 98 resolution problems

[freespirit]

hi there....i am pretty new to the computer field therefor not too computer smart but i am having a problem changing my resolution on my computer.  It was given to me and the color is way off and i can't play a lot of the games i played on my old computer because the games don't fit on the screen.  I am running windows 98.  Any help would be greatly appreciated.  Thanking you(anyone) in advance

[Raptor]

You need to install videocard drivers.

[freespirit]

thanks for the help...one more question...is that something i have to buy and install? again thank you...pulling my hair out here...lol

[Raptor]

thanks for the help...one more question...is that something i have to buy and install? again thank you...pulling my hair out here...lol

Drivers are free, all you need to do is determine the type of videocard you have installed.

This can be done by undertaking one of the following actions:

• Examine videocard related documentation (Extremely accurate)
  
• 1. Start -> 2. Run 3. -> Type DXDIAG -> 4. Visual tab (Unaccurate)
  
• Download and run Everest Home Edition (Recommended)
  
• 1. Right click on My Computer -> 2. Properties -> 3. Hardware tab -> Device Manager
  

Does the device manager report any errors? If you have no drivers installed, there will be an 'unknown device' in the list. Perhaps more than one.

[freespirit]

i am downloading the everest thingy now...lol...told you i wasn't very computer smart...however i did go to device manager and did not see any unknown devices thank you again

[freespirit]

i downloaded the everest thing and the only thing i could see that had to do with video was it said...Device Description      Device Type
S3 Trio64 V2/DX/GX (86c775/86c785)      Video Adapter
is this what you mean?

[freespirit]

i ran a scan and it said that my video card driver was good....any other suggestions...i went into dispay and tried to change it that way...but it says you have to restart and every time i restart it goes back to the way it was.....

[Raptor]

The S3 Trio64 is your videocard.

You should be able to find drivers here or here.

For the latter, log in with drivers as a username and all as password.

When you are looking for drivers, try either S3 Trio64 or S3 Trio64 V2/DX/GX

[Computer_Commando]

...S3 Trio64 V2/DX/GX (86c775/86c785)...

S3 was very popular until they went out of business.  The only thing S3 has reference to is a utility "Wins3id.exe' which identifies the S3 chipset.  86C775/785 is the key.  It might also be good to know if your graphics card is AGP or PCI, drivers may be different.

[freespirit]

it says AGP/PCI...does that make any difference...and i went to the sight and it gave me a list of 83 of them...how do I know which one to install....gesh I feel like such an idot...lol...thanks for all the help you are giving me...it is much appreciated

[Fed]

What resolution are you running at the moment?

[Fed]

I'm still not sure if your problem is driver related.

If you decide to try drivers...
Here is the link for you.
http://members.driverguide.com/driver/detail.php?driverid=8562

[Raptor]

it says AGP/PCI...does that make any difference...and i went to the sight and it gave me a list of 83 of them...how do I know which one to install....gesh I feel like such an idot...lol...thanks for all the help you are giving me...it is much appreciated

Show us the list.

[freespirit]

 S3 Inc. Trio64V+
S3 Inc. Trio64V+ Turbo S3
Graphics & Video Adapter S3_765.zip
submitted by Link
"S3 765,928,911 pci"
file size: 400.6kB
driver version: unknown
driver date: unknown
fccid: unknown Win 95
Win 98 Jan 5, 2000 93%
installation: 78%
stability: 82%
compatibility: 78%

21 comments   download
MEDIUM-HIGH SAFETY

4453 downloads
 S3 CP765/CP775/CP785/M65 ExpertColor Multimedia
Graphics & Video Adapter F76598.zip
submitted by thomas haring
"Version 4.10.01.2130-2.41.09 - S3 Windows 9x Driver - 05/15/98"
file size: 218.5kB
driver version: unknown
driver date: unknown
fccid: unknown Win 95
Win 98 Jan 6, 2000 100%
installation: 84%
stability: 76%
compatibility: 80%

11 comments   download
MEDIUM-HIGH SAFETY

1648 downloads
 S3 Inc. Trio64V+
S3 Inc. Trio64V2
S3 Inc. Trio64UV+ S3
Graphics & Video Adapter s3triov2.zip
submitted by Mike Newberry
"Another taken from my CD of drivers."
file size: 193.3kB
driver version: unknown
driver date: unknown
fccid: 765/775/785 Win 95
Win 98 Jan 15, 2000 89%
installation: 72%
stability: 78%
compatibility: 78%

16 comments   download
MEDIUM-HIGH SAFETY

1959 downloads
 DSV3365V2 ExpertColor Multimedia
Graphics & Video Adapter DSV3365V2.zip
submitted by Peter T
" Extract to Floppy or HD + check Use Folder Names as there is the GRM (more)"
file size: 1.3MB
driver version: unknown
driver date: unknown
fccid: unknown Win 95
Win 98 Feb 25, 2000 67%
installation: 80%
stability: 80%
compatibility: 88%

36 comments   download
MEDIUM-HIGH SAFETY

1640 downloads
 S3 Inc. Trio64V+
S3 Inc. Trio64V2 ESS Technologies
Graphics & Video Adapter w9524107.zip
submitted by vitor reis
"Manufacturer is S3 and not ESS Techologies"
file size: 188.0kB
driver version: unknown
driver date: unknown
fccid: unknown Win 95
Win 98 Mar 16, 2000 100%
installation: 60%
stability: 80%
compatibility: 100%

3 comments   download
MEDIUM-HIGH SAFETY

633 downloads
 S3 Inc. Trio64V+
S3 Inc. Trio64V2 S3
Graphics & Video Adapter S3.zip
submitted by Stefan Pfiffner
file size: 188.0kB
driver version: unknown
driver date: unknown
fccid: unknown Win 98 Apr 17, 2000 50%
installation: 80%
stability: 80%
compatibility: 80%

2 comments   download
MEDIUM SAFETY

727 downloads
 S3 Inc. Trio64V+
S3 Inc. Trio64V2 S3
Graphics & Video Adapter 775785_win95_24107.zip
submitted by Frans Valentine
file size: 188.0kB
driver version: unknown
driver date: unknown
fccid: trio 64 v2/dx Win 95
Win 98 May 8, 2000 75%
installation: 66%
stability: 66%
compatibility: 60%

4 comments   download
MEDIUM-HIGH SAFETY

1822 downloads
 trio64v2 dx S3
Graphics & Video Adapter trio64v2dx.ZIP
submitted by brendan McCarthy
"All the drivers for the trio64"
file size: 187.6kB
driver version: unknown
driver date: unknown
fccid: unknown Win 95
Win 98 May 11, 2000 88%
installation: 68%
stability: 62%
compatibility: 64%



60 comments   download
MEDIUM-HIGH SAFETY

6554 downloads
 864 S3
Graphics & Video Adapter w950109b.zip
submitted by William arkel
file size: 127.2kB
driver version: unknown
driver date: unknown
fccid: unknown Win 98 Jul 19, 2000 83%
installation: 96%
stability: 96%
compatibility: 70%

[freespirit]

FED
I went to that site but still don't know what i have to install or download...sorry for being such an idiot...help please....ty also i posted a list of some of the drivers available but it wouldn't let me post them all...thank you again

[Raptor]

FED
I went to that site but still don't know what i have to install or download...sorry for being such an idiot...help please....ty also i posted a list of some of the drivers available but it wouldn't let me post them all...thank you again

Try the following:

1. Click on Search on the left of driverguide.com
2. Select Graphics & Video Adapter
3. Click on the S for S3.
3. Copy  S3 Trio64 V2/DX/GX (86c775/86c785) into the search bar
4. Try the only driver available by that search result. It is for Windows 98SE, but it may work for Windows 98 as well.

It is a case of trial and error with those older videocards.

Can you verify one thing for me?

When you go to the device manager as I explained earlier on

1. Right click on My Computer -> 2. Properties -> 3. Hardware tab -> Device Manager

Can you tell me if your videocard is present in that list? Or is there an 'unknown device'?

[freespirit]

here is what is in the device manager
cd rom, disc drives, display adapters, floppy disc  controllers, hard disc controllers, keyboard, modem, monitor, mouse, network adapters, ports(lpt&com),sound video and game controllers,system devices,universal serial bus controllers.  each one has a + sign by it and has things in it. in display adapters it says---S3 Trio64V2-DX/GX(775/785)..but didn't see anything unknown.

[Raptor]

That does mean that the videocard is detected and recognized.

Simply changing the resolution did not work you said? In what way does it not work?

[freespirit]

i go to control panel, then to display, then to settings, then to screen area...then i change it...and it says i must restart my computer...and when i do this it just goes back to the way it was...also in my taskbar there is a computer and when i put my cursor on it it says 649X480 16 color and if i click on it it says adjust display properties and if i click on that it takes me to the same thing (screen area and color) and if i change it again i have to restart the computer and again it just goes back to they way it was.

[Raptor]

Attempt to adjust the resolution without restarting the computer. This option may also be available.

If this option is not available, enable it from the advanced menu. Go to the settings tab and then to advanced.

I can not give you precise instructions, I do not have Windows 98 installed or set up at the moment.  

[freespirit]

i went into adbvance and selected apply new settings without restarting and tried it again with still no success...  thank you for all your help

[Raptor]

Can you recall what has caused this to happen?

[freespirit]

no i can't...this computer was given to me and it has been like this since i recieved it...the person that had it before me has passed away and the family doesn't know if it was always like this or just started

[Raptor]

no i can't...this computer was given to me and it has been like this since i recieved it...the person that had it before me has passed away and the family doesn't know if it was always like this or just started

You have scanned for Viruses, Trojan Horses and Spyware?

[freespirit]

i am using Norton and it didn't find anything...any other suggestions...sorry and thanx for trying

[Raptor]

i am using Norton and it didn't find anything...any other suggestions...sorry and thanx for trying

Plenty. Choose one from each list.

If all the scans come out clean, we can remove the drivers and reinstall them. But first we've got to rule out the chance that your problem is caused by malware.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems

ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

[freespirit]

i am installing those things now...the virus scanner, the firewall, and spybot...this may take a while though...just to let you know if i have to reinstall anything i don't have any of the discs or anything for the video card...if i need them

[freespirit]

oh yea i forgot to ask after i install the new things do i have to shut down or exit the norton program?

[Raptor]

oh yea i forgot to ask after i install the new things do i have to shut down or exit the norton program?

Depends on which program you want to keep, it is unadviseable to run more than one software firewall or virus scanner at the same time.

If Norton has expired, remove it and keep AVG Free.

You might need to get used to using a Firewall, it is not a scanner. It helps you control what programs access the Internet and warns you when someone is attempting to access your computer. Not quite relevant at the moment, but useful to have none the less.

Once you are done using the scanners (Such as Spybot and AVG Free) report back and tell me if they found anything.

I also advise you to install Adaware SE, as this program detects more than Spybot S&D.

[freespirit]

ok i finally finished downloading everything...and avg found Sobig worm in c\windows\msccn32.exe...whatever that is but it got rid of it...and the ad aware program found 49 objects..Alexa or something like that and fixed those..then i tried to change my resolutions again ...but still no luck...i have to go out for a bit...but will check back when i get back...thank you again for all your help

[Raptor]

Either Norton was terribly outdated or it didn't do a good job.

Either way, I would uninstall Norton and stick with AVG Free.

Lets concentrate on the problem at hand:

then i tried to change my resolutions again ...but still no luck

Very unfortunate.

We can simply force the computer to reinstall the drivers. (Keep the Windows 98CD ready!)

1. Go to the Device Mananger
2. Right click on your video card
3. Select remove
4. Restart the computer
5. Windows will now let you know that new hardware has been added.

If it does not automatically install the videocard, tell it to search under either C:\Windows\system32 or D:\Win98

Assuming that D: is your CD-ROM drive.

You might also be able to find the drivers under the driver list that Windows offers.

Exhaust these options first before installing the drivers I recommended earlier on.

[freespirit]

i don't suppose there is anything i can do without going through the uninstalling...i have to admit this makes me a little nervous...my son uninstalled msgrv on our old computer and wiped everything out....also my windows 98 disc is at work...so if i wipe everything out i won't even be able to get back in here to ask for help...hoping i don't have to go this route...

[Fed]

Wait until you have your win98 disk there.  

[freespirit]

so i guess that means i am going to have to go through the uninstall process.....now i am really nervous...i don't even know how to re-install my windows if i mess things up....

[Fed]

You won't be removing 'windows' just the video drivers.
(Read Raptor's previous post carefully)
BTW, do you have any info on your monitor?

[freespirit]

all that i know is that it is a dell...sorry i don't know anything else

[Fed]

Download & run Everest Home Edition
http://www.lavalys.com/
It will tell you all about your computer.

[freespirit]

i just found out something else...i don't know if it is relevant or not...but some of sites i try to go to my computer screen just keeps flashing.  the page shows in between the fashes...one of the sites is one that my son goes to..neopets...this is a site that he visited often on our old computer...like i said i don't know if this has any relevance to my other problem or not...thank you again

[Fed]

I see you already have Everest, use it to find out more about your monitor.
Flashing? One step at a time, fixing one may well fix the other.  

[freespirit]

Field      Value
Monitor      Dell 1726T-HS/D1025HT
is this what you need?

[freespirit]

i just found something in everest...it says...Field      Value
Problem      Less than 4 MB video memory found. Upgrade your video card for better performance. does this help ...how do i do that?

[Fed]

That's the one, every piece of the jigsaw helps.
Now, what directX do you have?
That should be easy for you to find now.  

[Fed]

I wonder if your old card supports above 640x480?
Upgrade video card means $.
Take it easy.  

[freespirit]

directx video, directx sound, directx music and directx input....they all have descriptions but the video one says nothing

[freespirit]

oops maybe this      is what you mean....Field      Value
OpenGL Properties      
Field      Value
Vendor      Microsoft Corporation
Field      Value
Renderer      GDI Generic
Field      Value
Version      1.1.0
Field      Value
OpenGL Features      
Field      Value
GL_WIN_swap_hint      Supported
Field      Value
GL_EXT_bgra      Supported
Field      Value
GL_EXT_paletted_texture      Supported

[Fed]

Go to windows update.
You're becoming quite a computer wiz.  

[freespirit]

  i sure don't feel like one...i am at windows update ...what do i do now...lol

[Fed]

We are posting at the same time so things are getting out of context a little.
At windows update, check for updates.

[freespirit]

it says no driver updates to install

[Fed]

On your computer go to Start>Run & type dxdiag and click OK. Read the screen & see what version of diectX you have.

[Fed]

You will also find your directX version in
Everest>Computer>Summary.

[freespirit]

Direct X 8.0...

[Fed]

8.0 will do for now.
Right click on your desktop, choose properties>settings>advanced and check your refresh rate?

[freespirit]

it says...adapter default

[Fed]

In your display settings where you adjust your resolution, what is the 'colours' drop down box set to?

[freespirit]

16 color and i can't change it

[Fed]

At this point you should re-install your video drivers when you get your win98 disk.
The disk is a backup just in case the new drivers don't work.
Meanwhile I will look for the latest drivers for you.
We need to find drivers for win98
S3 Trio64 V2/DX/GX (86c775/86c785)

[freespirit]

thank you very much for all your help...i will try and get it from work tomorrow ...but it may not be until monday...off to bed for me....thank you again

[Fed]

http://members.driverguide.com/driver/detail.php?driverid=119414
You will see that these are win3.1 drivers but if you scroll down you will also see that they work with 98 too.
I would suggest downloading the file for use later.

[freespirit]

do you mean save it instead of opening it?

[Fed]

Yes, create a directory, C:\vdrive or whatever and save it to there.
Then unzip the file & see what's in it.

[Fed]

Username = drivers
Password = all

[freespirit]

i went to the site you told me and the only 2 options i have for downloading is to my hard drive or i have to buy a driver guide cd....help....

[Raptor]

i went to the site you told me and the only 2 options i have for downloading is to my hard drive or i have to buy a driver guide cd....help....

Download to Hard Disk Drive.

i just found out something else...i don't know if it is relevant or not...but some of sites i try to go to my computer screen just keeps flashing.  the page shows in between the fashes...one of the sites is one that my son goes to..neopets...this is a site that he visited often on our old computer...like i said i don't know if this has any relevance to my other problem or not...thank you again

Your drivers definitely need replacing.

Do you understand what you have to do now?

[freespirit]

yes i think my only solution is to do the uninstall thing..but how or where do i get the new driver to install....sorry for being so computer illeterate

[Raptor]

yes i think my only solution is to do the uninstall thing..but how or where do i get the new driver to install....sorry for being so computer illeterate

No need to apologize.

You first have to make certain you have downloaded the driver you need from driverguide.com (s3_64v2.zip)

(Additional: You need Winzip to unpack the driver)

You have to uninstall the videocard entry from the Device Manager as discussed in one of my previous posts.

Once that is done, the computer needs to be reset. Windows will normally load and tell you that new hardware is found. Either use the Windows 98 CD and go to the directories (If even prompted) I stated previously and let it do its work. If it can not find the drivers, you will have to cancel the wizard and install the drivers manually.

You will have an Internet connection and will be able to use your computer normally throughout the process. (Apart from when restarting, ofcourse) so if you need to, you can contact us on the forum. (The colours will look ugly, but that is temporary.)

[freespirit]

ok i will try that tomorrow when i get my win98 cd