'Send' and 'Save as a Draft' not completing

[denisaf]

I have the occasional problem with Firefox that when I click on 'Send' for an email I have composed, the circle next to the arrow shows something is happening but it does not complete. I have the same problem occasionally with 'Save as a Draft'. It happens on both computers I use with different versions of Firefox.

[denisaf]

I tried again with the same composed email but this time I got an error message from YahooMail when I clicked on  'Send' and also when I clicked on 'Save as a Draft'

[denisaf]

I tried 'Send' again and this time it worked. It is a nuisance to have this problem only occasionally. YahooMail Help may provide guidance.

[rthompson80819]

Just for the record, Firefox is just a browser and a way to get to your email service, and has nothing to do with your email problems.  It sounds like you need to talk to Yahoo.

[Rob Pomeroy]

This may be a sign that your internet connection is dropping occasionally (e.g. if you're using a wireless connection which is at low signal strength).  I think it's unlikely that a webmail service provider will be able to assist you.

When you're experiencing the sluggish behaviour, can you still load other web pages?  A quick fix is to use Ctrl-A (select all) and Ctrl-C (copy) within the body of the email to copy everything you've typed to the clipboard.  Then hit Ctrl-F5 to force the webpage to refresh.  Go the body of the message and press Ctrl-V to paste back in what you previously typed.

[denisaf]

Thank you Rob Pomeroy for what to do when it happens again. Neither computer is a wireless connection. I know what to do when the ADSL connection drops out. I refresh the modem. When the Send or Save as a Draft do not complete, everything else is as normal. When it happens again, I will follow your recommended procedure.

[Rob Pomeroy]

Cool.