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Author Topic: I cannot access the internet.  (Read 58268 times)

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jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #60 on: February 20, 2012, 09:16:59 AM »
Her ie the ROOT log:

Rooter.exe (v1.0.2) by Eric_71
.
The token does not have the SeDebugPrivilege privilege ! (error:1300)
Can not acquire SeDebugPrivilege !
Please run the tool as administrator ..

.
Windows 7 Home Edition (6.1.7601) Service Pack 1
[32_bits] - AMD64 Family 16 Model 5 Stepping 3, AuthenticAMD
.
Error OpenService (wscsvc) : 6
Error OpenSCManager : 5
Error OpenService (MpsSvc) : 6
Windows Defender -> Enabled
User Account Control (UAC) -> Enabled
.
Internet Explorer 8.0.7601.17514
Mozilla Firefox 4.0.1 (en-US)
.
C:\  [Fixed-NTFS] .. ( Total:244 Go - Free:186 Go )
D:\  [Fixed-NTFS] .. ( Total:352 Go - Free:264 Go )
E:\  [Fixed-NTFS] .. ( Total:63 Go - Free:36 Go )
F:\  [Fixed-NTFS] .. ( Total:12 Go - Free:8 Go )
G:\  [CD_Rom]
H:\  [CD_Rom]
I:\  [CD_Rom]
J:\  [Removable]
.
Scan : 08:38.14
Path : C:\Users\JIM\Downloads\Rooter.exe
User : JIM ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
Locked System (4)
Locked smss.exe???ô (336)
Locked csrss.ex???ô (432)
Locked wininit.???ô (496)
Locked csrss.ex???ô (516)
Locked winlogon???ô (560)
Locked services???ô (604)
Locked lsass.ex???ô (620)
Locked lsm.exe (628)
Locked svchost.???ô (728)
Locked svchost.???ô (828)
Locked svchost.???ô (904)
Locked svchost.???ô (968)
Locked svchost.???ô (1012)
Locked svchost.???ô (476)
Locked svchost.???ô (1160)
Locked AvastSvc???ô (1220)
Locked spoolsv.???ô (1596)
Locked svchost.???ô (1636)
Locked armsvc.e???ô (1800)
Locked svchost.???ô (1844)
Locked svchost.???ô (1872)
Locked svchost.???ô (1904)
Locked LSSrvc.e???ô (2040)
Locked FWServic???ô (1048)
Locked SeaPort.???ô (1020)
Locked svchost.???ô (2116)
Locked svchost.???ô (2172)
Locked WLIDSVC.???ô (2208)
Locked YahooAUS???ô (2256)
Locked WLIDSVCM???ô (2900)
Locked SearchIn???ô (2992)
Locked svchost.???ô (2676)
Locked svchost.???ô (3128)
______ ?????????? (3784)
______ ?????????? (3856)
______ ?????????? (3908)
______ C:\Program Files (x86)\Stickies\stickies.exe (3580)
______ C:\Program Files (x86)\PC Tools Firewall Plus\FirewallGUI.exe (3504)
______ C:\Program Files\AVAST Software\Avast\AvastUI.exe (3768)
______ C:\Program Files (x86)\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe (3660)
______ C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (3636)
______ C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe (3924)
______ C:\Program Files (x86)\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe (4080)
Locked wmpnetwk???ô (4680)
Locked svchost.???ô (5088)
Locked dllhost.???ô (4728)
Locked taskeng.???ô (4992)
Locked NMIndexi???ô (4596)
______ ?????????? (2308)
______ C:\Users\JIM\AppData\Local\Google\Update\GoogleUpdate.exe (3276)
______ C:\Users\JIM\AppData\Local\Google\Update\GoogleUpdate.exe (1088)
______ C:\Users\JIM\AppData\Local\Google\Update\GoogleUpdate.exe (4676)
Locked audiodg.???ô (4024)
Locked WUDFHost???ô (3424)
Locked WmiPrvSE???ô (4420)
Locked SearchPr???ô (5132)
Locked SearchFi???ô (2132)
______ C:\Users\JIM\Downloads\Rooter.exe (2332)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 --[ MBR ]-- (Start_Offset:1048576 | Length:104857600)
\Device\Harddisk0\Partition2 (Start_Offset:105906176 | Length:262039142400)
\Device\Harddisk0\Partition3 (Start_Offset:262145048576 | Length:377987530752)
.
----------------------\\ Scheduled Tasks
.
C:\Windows\Tasks\DriverCure.job
C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3909975552-3371312792-2741729148-1000Core.job
C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3909975552-3371312792-2741729148-1000UA.job
C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3909975552-3371312792-2741729148-1000Core.job
C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3909975552-3371312792-2741729148-1000UA.job
C:\Windows\Tasks\SA.DAT
C:\Windows\Tasks\SCHEDLGU.TXT
.
----------------------\\ Registry
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 08:38.17
.
C:\Rooter$\Rooter_1.txt - (20/02/2012 | 08:38.17)


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

I could not find  C:\avenger.txt

Instead I got the following message:

WXCSLDR2.exe Entry point not found[/b].
The procedure entry point "apsGetReady" could not be found in the dynamic  link library  "wlanapi.dll"
You are much appreciated..     Thank you ,

SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: I cannot access the internet.
« Reply #61 on: February 20, 2012, 12:38:23 PM »
Please update me on the functioning of your computer.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
•Check
•Click the button.
•Accept any security warnings from your browser.
•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
Windows 8 and Windows 10 dual boot with two SSD's

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #62 on: February 20, 2012, 01:51:33 PM »
Everything s, eems to be working allright with my computer EXCEPT I still cannot access the internet with Internet  explorer, chrome, or firefox...  Avast claims to have updated everytime I boot so evidenlty it is able to access the net, but my browsers are not....

Therefore I cannot scan my machine with Eset online...
You are much appreciated..     Thank you ,

SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: I cannot access the internet.
« Reply #63 on: February 21, 2012, 11:40:14 AM »
Ok, let's try this:

Please download MiniToolBox to Desktop and run it.



Checkmark the following boxes:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • List content of Hosts
    • List IP Configuration
    • Lst Last 10 Event Viewer Errors
    • List Users, Partitions and Memory Size
    • [/b]
    Click Go and copy/paste the log (Result.txt) into your next post.
    ****************************************************************
    Please download Farbar Service Scanner and run it on the computer with the issue.
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.
    Windows 8 and Windows 10 dual boot with two SSD's

    jim.mar

      Topic Starter


      Apprentice
    • Long in the tooth, shy between the ears
      • Yes
    • Computer: Specs
    • Experience: Familiar
    • OS: Windows 7
    Re: I cannot access the internet.
    « Reply #64 on: February 21, 2012, 12:45:16 PM »
    Thanks SuperDave:   Logs follow;


    MiniToolBox by Farbar  Version: 18-01-2012
    Ran by JIM (administrator) on 21-02-2012 at 12:05:35
    Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.
    ========================= Hosts content: =================================

    127.0.0.1       localhost

    ========================= IP Configuration: ================================

    Atheros AR8131 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global


    popd
    # End of IPv4 configuration



    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Rosie
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller
       Physical Address. . . . . . . . . : 6C-62-6D-7B-E8-97
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::ac85:8b9d:d728:28b6%9(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Tuesday, February 21, 2012 11:32:30 AM
       Lease Expires . . . . . . . . . . : Wednesday, February 22, 2012 11:32:30 AM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 241984109
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-51-00-58-6C-62-6D-7B-E8-97
       DNS Servers . . . . . . . . . . . : 192.168.1.1
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{9F8D9178-14EC-465A-9768-9E35F078DAD7}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:4a:2505:b3a6:cf5a(Preferred)
       Link-local IPv6 Address . . . . . : fe80::4a:2505:b3a6:cf5a%11(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled
    Server:  UnKnown
    Address:  192.168.1.1

    Name:    google.com
    Addresses:  74.125.224.199
         74.125.224.200
         74.125.224.201
         74.125.224.202
         74.125.224.203
         74.125.224.204
         74.125.224.205
         74.125.224.206
         74.125.224.207
         74.125.224.192
         74.125.224.193
         74.125.224.194
         74.125.224.195
         74.125.224.196
         74.125.224.197
         74.125.224.198


    Pinging google.com [74.125.224.198] with 32 bytes of data:
    Request timed out.
    Reply from 74.125.224.198: bytes=32 time=1321ms TTL=53

    Ping statistics for 74.125.224.198:
        Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 1321ms, Maximum = 1321ms, Average = 1321ms
    Server:  UnKnown
    Address:  192.168.1.1

    Name:    yahoo.com
    Addresses:  209.191.122.70
         98.139.127.62
         98.139.183.24


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=136ms TTL=46
    Reply from 98.139.183.24: bytes=32 time=136ms TTL=48

    Ping statistics for 98.139.183.24:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 136ms, Maximum = 136ms, Average = 136ms
    Server:  UnKnown
    Address:  192.168.1.1

    Name:    bleepingcomputer.com
    Address:  208.43.87.2


    Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
    Request timed out.
    Request timed out.

    Ping statistics for 208.43.87.2:
        Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time=1ms TTL=128

    Ping statistics for 127.0.0.1:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 1ms, Average = 0ms
    ===========================================================================
    Interface List
      9...6c 62 6d 7b e8 97 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller
      1...........................Software Loopback Interface 1
     10...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
     11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination        Netmask          Gateway       Interface  Metric
              0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.69     20
            127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
            127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
      127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
          192.168.1.0    255.255.255.0         On-link      192.168.1.69    276
         192.168.1.69  255.255.255.255         On-link      192.168.1.69    276
        192.168.1.255  255.255.255.255         On-link      192.168.1.69    276
            224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
            224.0.0.0        240.0.0.0         On-link      192.168.1.69    276
      255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      255.255.255.255  255.255.255.255         On-link      192.168.1.69    276
    ===========================================================================
    Persistent Routes:
      None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
     If Metric Network Destination      Gateway
     11     58 ::/0                     On-link
      1    306 ::1/128                  On-link
     11     58 2001::/32                On-link
     11    306 2001:0:4137:9e76:4a:2505:b3a6:cf5a/128
                                        On-link
      9    276 fe80::/64                On-link
     11    306 fe80::/64                On-link
     11    306 fe80::4a:2505:b3a6:cf5a/128
                                        On-link
      9    276 fe80::ac85:8b9d:d728:28b6/128
                                        On-link
      1    306 ff00::/8                 On-link
     11    306 ff00::/8                 On-link
      9    276 ff00::/8                 On-link
    ===========================================================================
    Persistent Routes:
      None

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (02/20/2012 00:20:50 PM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
    Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

    Error: (02/20/2012 10:13:32 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
    Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

    Error: (02/17/2012 10:16:36 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
    Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

    Error: (02/16/2012 00:24:06 PM) (Source: VSS) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
    .
    This is often caused by incorrect security settings in either the writer or requestor process.


    Operation:
       Gathering Writer Data

    Context:
       Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Name: System Writer
       Writer Instance ID: {b9531256-9652-472f-94b3-1e5f569ba6ff}

    Error: (02/16/2012 11:07:33 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
    Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

    Error: (02/15/2012 00:45:45 PM) (Source: Application Hang) (User: )
    Description: The program mbam.exe version 1.60.0.61 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: c0c

    Start Time: 01ccec1a5759afb7

    Termination Time: 16

    Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

    Report Id: a2f1a68f-580d-11e1-9697-6c626d7be897

    Error: (02/15/2012 11:47:03 AM) (Source: SideBySide) (User: )
    Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
    A component version required by the application conflicts with another component version already active.
    Conflicting components are:.
    Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
    Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

    Error: (02/15/2012 11:12:58 AM) (Source: Application Hang) (User: )
    Description: The program mbam.exe version 1.60.0.61 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 1194

    Start Time: 01ccec0d3feba506

    Termination Time: 15

    Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

    Report Id: ac2d6108-5800-11e1-9a13-6c626d7be897

    Error: (02/13/2012 05:01:44 PM) (Source: Application Hang) (User: )
    Description: The program mbam.exe version 1.60.0.61 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 1210

    Start Time: 01cceaabc8d2fb12

    Termination Time: 0

    Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

    Report Id: 0fa36e9f-569f-11e1-8943-6c626d7be897

    Error: (02/13/2012 04:57:28 PM) (Source: Application Hang) (User: )
    Description: The program mbam.exe version 1.60.0.61 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 1340

    Start Time: 01cceaaaf4bdbf69

    Termination Time: 15

    Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

    Report Id: 761b6c06-569e-11e1-8943-6c626d7be897


    System errors:
    =============
    Error: (02/21/2012 00:03:49 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR4.

    Error: (02/21/2012 00:03:49 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR4.

    Error: (02/21/2012 00:03:48 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR4.

    Error: (02/21/2012 00:01:58 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.

    Error: (02/21/2012 00:01:57 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.

    Error: (02/21/2012 00:01:57 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.

    Error: (02/21/2012 00:01:56 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.

    Error: (02/21/2012 00:01:55 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.

    Error: (02/21/2012 00:01:55 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.

    Error: (02/21/2012 00:01:54 PM) (Source: Disk) (User: )
    Description: The driver detected a controller error on \Device\Harddisk2\DR3.


    Microsoft Office Sessions:
    =========================
    Error: (02/20/2012 00:20:50 PM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

    Error: (02/20/2012 10:13:32 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

    Error: (02/17/2012 10:16:36 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

    Error: (02/16/2012 00:24:06 PM) (Source: VSS)(User: )
    Description: 0x80070005, Access is denied.


    Operation:
       Gathering Writer Data

    Context:
       Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Name: System Writer
       Writer Instance ID: {b9531256-9652-472f-94b3-1e5f569ba6ff}

    Error: (02/16/2012 11:07:33 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

    Error: (02/15/2012 00:45:45 PM) (Source: Application Hang)(User: )
    Description: mbam.exe1.60.0.61c0c01ccec1a5759afb716C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exea2f1a68f-580d-11e1-9697-6c626d7be897

    Error: (02/15/2012 11:47:03 AM) (Source: SideBySide)(User: )
    Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

    Error: (02/15/2012 11:12:58 AM) (Source: Application Hang)(User: )
    Description: mbam.exe1.60.0.61119401ccec0d3feba50615 C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeac2d6108-5800-11e1-9a13-6c626d7be897

    Error: (02/13/2012 05:01:44 PM) (Source: Application Hang)(User: )
    Description: mbam.exe1.60.0.61121001cceaabc8d2fb120C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe0fa36e9f-569f-11e1-8943-6c626d7be897

    Error: (02/13/2012 04:57:28 PM) (Source: Application Hang)(User: )
    Description: mbam.exe1.60.0.61134001cceaaaf4bdbf6915 C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe761b6c06-569e-11e1-8943-6c626d7be897


    ========================= Memory info: ===================================

    Percentage of memory in use: 27%
    Total physical RAM: 4095.18 MB
    Available physical RAM: 2969.04 MB
    Total Pagefile: 8188.55 MB
    Available Pagefile: 6760.45 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3948.44 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:244.04 GB) (Free:185.56 GB) NTFS
    2 Drive d: (Music) (Fixed) (Total:352.03 GB) (Free:264.64 GB) NTFS
    3 Drive e: (Pers data) (Fixed) (Total:63.48 GB) (Free:36.73 GB) NTFS
    4 Drive f: (Windows 7) (Fixed) (Total:12.86 GB) (Free:8.23 GB) NTFS
    8 Drive j: (Cruzer) (Removable) (Total:3.74 GB) (Free:0.38 GB) FAT32

    ========================= Users: ========================================

    User accounts for \\ROSIE

    Administrator            Guest                    JIM                     
    Terri                   


    **** End of log ****
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    Farbar Service Scanner Version: 14-02-2012
    Ran by JIM (administrator) on 21-02-2012 at 12:41:27
    Running from "C:\Users\JIM\Desktop"
    Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys
    [2012-02-17 09:24] - [2011-12-27 20:59] - 0498688 ____A (Microsoft Corporation) 1C7857B62DE5994A75B054A9FD4C3825

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
    You are much appreciated..     Thank you ,

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: I cannot access the internet.
    « Reply #65 on: February 22, 2012, 12:08:16 PM »
    Go Start>Run (Start search in Vista and 7), type in:
    cmd
    Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

    At Command Prompt, type in:
    netsh int ip reset reset.log
    Hit Enter.
    Type in:
    netsh winsock reset catalog
    Hit Enter.

    Restart computer.
    Windows 8 and Windows 10 dual boot with two SSD's

    jim.mar

      Topic Starter


      Apprentice
    • Long in the tooth, shy between the ears
      • Yes
    • Computer: Specs
    • Experience: Familiar
    • OS: Windows 7
    Re: I cannot access the internet.
    « Reply #66 on: February 22, 2012, 01:01:57 PM »
    OKAY, I have done that.   The machine is still acting the same way and I am still getting the message:

    WXCSLDR2.exe Entry point not found [/b].
    The procedure entry point "apsGetReady" could not be found in the dynamic  link library  "wlanapi.dll"

    when I boot.   
    You are much appreciated..     Thank you ,

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: I cannot access the internet.
    « Reply #67 on: February 22, 2012, 06:47:49 PM »
    Quote
    The machine is still acting the same way and I am still getting the message:
    You still can't connect to the internet?
    Quote
    WXCSLDR2.exe Entry point not found [/b].
    The procedure entry point "apsGetReady" could not be found in the dynamic  link library  "wlanapi.dll"
    WZCSLDR3.exe is part of the drivers for various wireless networking cards made by Alpha Networks. This is an OEM manufacturer of wireless logic (as opposed to a company that makes end products), so your system may be using their products even if there's nothing in it with that label. Should be considered part of your drivers and left alone, or your wireless connection won't work.
    Does the above make any sense to you?
    Windows 8 and Windows 10 dual boot with two SSD's

    jim.mar

      Topic Starter


      Apprentice
    • Long in the tooth, shy between the ears
      • Yes
    • Computer: Specs
    • Experience: Familiar
    • OS: Windows 7
    Re: I cannot access the internet.
    « Reply #68 on: February 23, 2012, 09:42:16 AM »
    Thanks SuperDave,   Well it sounds to me like that may be  my problem.    I still cannot connect to internet altho everything else seems to be OK.   I checked my device manager and it does no show any non working drivers.    Is this a hardware or software problem?   Do I need a new mother board?    What do you think?    How serious is this ?  JIM
    You are much appreciated..     Thank you ,

    GlitchPC

    • Guest
    Re: I cannot access the internet.
    « Reply #69 on: February 23, 2012, 10:28:34 AM »
    jim.mar and SuperDave...

    If I may interject...

    Check to see if Windows 7 Wired AutoConfig is running.  Do the following:

    • Click Start and in the Search Box type services.msc and hit the Enter key on your keyboard.
    • When the Services window opens...scroll down to see if Wired AutoConfig is set to "Manual", or "Automatic".  Make sure it is set to "Automatic" and save that setting.
    • Check to see if the Wired AutoConfig has started.  If not...make sure it is...save this setting and re-boot the computer.

    If this does not work...or, if no changes needed to be made...try re-starting this service and then re-boot the computer.

    If the above doesn't work...try visiting the computer manufacturer's website for an updated driver.  In this case...I would assume it is a D-Link wireless adapter...correct?


    Keep us posted...

    jim.mar

      Topic Starter


      Apprentice
    • Long in the tooth, shy between the ears
      • Yes
    • Computer: Specs
    • Experience: Familiar
    • OS: Windows 7
    Re: I cannot access the internet.
    « Reply #70 on: February 23, 2012, 12:27:24 PM »
    GlitchPC: Thanks for your interest.    I checked  "Wired AutoConfig" and it was Set to manual and was not started.   so I changed it to Automatic and started it and rebooted.    Did not work.   I still cannot access the internet via my browsers.    Something is working tho because everytime I boot, I get the message that Avast was updated.   Also, when this problem started, I was using Chrome and it would access my  facebook but nothing else.   Now it doesn't even do that.

    NO, I am not using a D-link adapter.    Although, I did try that when the problem first started but my old D-link software that I used with Windows XP on my old machine was not compatible with Windows 7.   So I took it out

    My machine is home built as of Oct. 2010.  You can check the specs on my profile.  It has been working very well up until about Jan 23rd when it downloaded and installed some windows updates.   That is when my problem started.

    Question;  Should I leave "Wired Autoconfig" set on Auto or should I set it back to Manual?   I don't want to foul up SuperDave's procedure.

    Thanks again for your input.    JIM
    You are much appreciated..     Thank you ,

    GlitchPC

    • Guest
    Re: I cannot access the internet.
    « Reply #71 on: February 23, 2012, 12:33:04 PM »
    You can leave it as is...it will be fine...and "no"...it will not cause any issues with what SuperDave has already done.  However, was Avast updating before you made the change I suggested or, afterwards?

    Edit...

    Jim,

    Can you do me a favor, please?  Check the LAN Settings in Internet Options.  Can you tell me what your settings are in that window?
    « Last Edit: February 23, 2012, 12:48:53 PM by GlitchPC »

    jim.mar

      Topic Starter


      Apprentice
    • Long in the tooth, shy between the ears
      • Yes
    • Computer: Specs
    • Experience: Familiar
    • OS: Windows 7
    Re: I cannot access the internet.
    « Reply #72 on: February 23, 2012, 12:47:32 PM »
    Avast has been updating since I started using  it months ago.   It does it each time I fire up the computer.     I usually put Windows on "Hibernate" when I shut it down and turn off the power  so I am not sure if it does a complete reboot each time I turn it on or not.

    Thanks again,  JIM
    You are much appreciated..     Thank you ,

    GlitchPC

    • Guest
    Re: I cannot access the internet.
    « Reply #73 on: February 23, 2012, 12:49:38 PM »
    You're welcome, Jim...check my post above your last post...I edited it.

    jim.mar

      Topic Starter


      Apprentice
    • Long in the tooth, shy between the ears
      • Yes
    • Computer: Specs
    • Experience: Familiar
    • OS: Windows 7
    Re: I cannot access the internet.
    « Reply #74 on: February 23, 2012, 12:55:02 PM »
    LAN settings:   Only the "Automatically detect settings" box is checked.

    Come to think of it, Avast has not updated since I turned the machine on this AM.   I have rebooted atleast twice since then.

    JIM
    You are much appreciated..     Thank you ,