Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

« previous next »
Pages: 1 ... 4 5 [6] 7   Go Down

Author Topic: I cannot access the internet.  (Read 58425 times)

0 Members and 2 Guests are viewing this topic.

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #75 on: February 23, 2012, 12:59:20 PM »
If that is the only thing checked...uncheck it and save that setting.  Reboot for kicks and giggles...and then let me know if the browsers work.
Logged

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #76 on: February 23, 2012, 01:25:50 PM »
OKAY I did that.  No change.   Browsers still won't surf.    JIM
Logged
You are much appreciated..     Thank you ,

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #77 on: February 23, 2012, 01:29:43 PM »
Okay...

One last thing to check.  Does your network connection show you are connected?  If not...have you tried rebooting the modem and the router?
Logged

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #78 on: February 23, 2012, 01:56:50 PM »
YES, my network connections show that I am connected.    I havae tried restarting the modem and the router twice in the past few days.  JIM
Logged
You are much appreciated..     Thank you ,

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #79 on: February 23, 2012, 01:59:04 PM »
Have you checked your Internet Options "Connections" for those settings?
Logged

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #80 on: February 23, 2012, 02:17:11 PM »
Internet Options "Connections" show that I am connected.  If I click "setup" > "Browse the internet now" the browser indicaatees that it is "connecting" indefinately.     Task Manager (applications) shows http://www.yahoo.com/ -windows Internet Explorer running.
Task manager (performances) shows the CPU is idle (2%).  and this goes on and on........
Logged
You are much appreciated..     Thank you ,

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #81 on: February 23, 2012, 02:27:12 PM »
The image I'm posting is an XP image...but, it's basically the same as Windows 7.  Take a look at it and let me know your settings, okay?

[year+ old attachment deleted by admin]
Logged

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #82 on: February 23, 2012, 02:38:53 PM »
Nothing in the upper area.      The first item ""never dial a connection" in the lower  BUT it is faded out and so is "SETTINGS" button
Logged
You are much appreciated..     Thank you ,

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #83 on: February 23, 2012, 02:52:01 PM »
Did you ever have Norton on this computer?  Also...what firewall are you using?  Windows Firewall, or something else?
Logged

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #84 on: February 23, 2012, 02:59:31 PM »
No I have never had Norton on this machine.    Windows firewall is OFF.   I am using PC Tools Firewall Plus...
Logged
You are much appreciated..     Thank you ,

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #85 on: February 23, 2012, 03:25:56 PM »
Did you download it from PC Tools or, some other location?  Also...have you tried disabling the firewall, temporarily, to see if this helps to resolve the issue?
Logged

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #86 on: February 23, 2012, 05:09:25 PM »
jim.mar,

I have read this entire thread and don't believe I've seen anything related to what I'm about to ask...but, have you tried a straight connection through the modem only...instead of the router?  Meaning the ethernet cable should run directly from the modem to the network card on the PC.  Try that to see if any of your browsers work.

In addition...now, this is just me.  If you're going to use the router...then that acts as a hardware firewall in itself.  I would uninstall PC Tools' Firewall Plus and use Windows Firewall as my software firewall.  However, you may want to wait to see what SuperDave recommends.

@SuperDave...at no time did I intend to step on your toes.  I will leave this, now, in your capapble hands...

Keep us posted, Jim!
Logged

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: I cannot access the internet.
« Reply #87 on: February 26, 2012, 01:18:37 PM »
YAHOO ! !  Thank you guys.   My machine is now working better than before the problem arose.

Thank you SuperDave for all of your time and patience and sticking with me.   Especially in view of all the other stuff you must be dealing with.    I have always been appreciative and supportive for all the help that I get from Computer Hope forums.   I hope that I can continue to count on Computer Hope for help in the future if I should need it..

Thank you GlitchPC for your inputs...    Evidently the last bug  involved was with PCtools Firewall plus.   After I uninstalled it I was again able to access internet...     I say "last" because something else must have been infecting my machine because it now runs better that before..   Thanks again. 

So, with deep appreciation, I will sign off  and go surfing...   (for now at least)     JIM
Logged
You are much appreciated..     Thank you ,

GlitchPC

  • Guest
Re: I cannot access the internet.
« Reply #88 on: February 26, 2012, 01:21:45 PM »
You're welcome, Jim.  Excellent news.  SuperDave should get all the credit, though.  He was with you from the start and hung in there with you.

Happy surfing!

P.S.  If you're no longer using PC Tools Firewall Plus...make sure the Windows Firewall is running...okay?
Logged

SuperDave

  • Malware Removal Specialist
  • Moderator


    • Genius
    • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: I cannot access the internet.
« Reply #89 on: February 26, 2012, 07:19:10 PM »
I would still like to see the ESET scan log before we cleanup.
Logged
Windows 8 and Windows 10 dual boot with two SSD's
Pages: 1 ... 4 5 [6] 7   Go Up
« previous next »