IE 9 Keeps Crashing

[rmoore4556]

Hey everyone!

I have a problem with my Internet Explorer 9. It keeps crashing with a message that says "Internet Explorer has Stopped Working." This occurs on my Dell Inspiron 1545 (Windows 7 Ultimate). I wouldn't mind it if it weren't for the fact that it happens every other time I try to move to a new webpage. I did a full scan for viruses with Norton 360, and it only came up with the normal internet cookies that it handles on its own. This didn't solve my problem. Any help or insight with this problem would be greatly appreciated! Thanks

Also, this is the "Additional Information" tab information:

 Problem Event Name:   APPCRASH
  Application Name:   iexplore.exe
  Application Version:   9.0.8112.16421
  Application Timestamp:   4d76255d
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.1.7600.16915
  Fault Module Timestamp:   4ec49caf
  Exception Code:   c0000005
  Exception Offset:   0002f963
  OS Version:   6.1.7600.2.0.0.256.1
  Locale ID:   1033
  Additional Information 1:   a7aa
  Additional Information 2:   a7aa91f17ea749d42a4de3b390fa5b3d
  Additional Information 3:   a7aa
  Additional Information 4:   a7aa91f17ea749d42a4de3b390fa5b3d

[Allan]

Well, may I suggest you roll back to IE8 if that worked for you? I know it's a band aid rather than a solution, but still..........

[patio]

Norton 360 may be the root of the issue...disable it...re-boot...make sure ot's off and re-install IE.

[rmoore4556]

Thanks! I'll make sure to try both of these

[2x3i5x]

you can try resetting IE to see if it works. I believe you can do this via the internet settings which can be opened thru control panel.

[djstone_1]

They are right , First of all go to IE9 with no add on , reset the IE , try to open that

If still not working , go to safe mode with networking and uninstall Norton 360 , because now a days we are not able to uninstall norton 360 on normal mode ,

Cheers!!!