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Author Topic: I am having problems using my Account with Computer Hope  (Read 4572 times)

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snok605

    Topic Starter


    Newbie

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    • OS: Unknown
    I am having problems using my Account with Computer Hope
    « on: March 05, 2012, 01:42:27 PM »

     I just joined  the Computer Hope site yesterday.  After I registered and received the Email form Computer Hope I clicked on the link
    they sent me to access my account.  I did this but was unable to make any changes such as setting up my profile, or filling in any information  on my account.  I cannot figure out when this would happen.  I have joined many sites and this is the first time  I had a problem like this.

    I went to the Chat page and asked about  this but no one seemed to know how to help me with this.   They did suggest I look on the forum
    for General questions but I found no answer there either. Is there a help page that I may have overlooked for account troubleshooting?
    I would greatly appreciate any hope anyone can offer about this issue

                                                                               Sincerely, snok605

    truenorth



      Guru

      Thanked: 253
      Re: I am having problems using my Account with Computer Hope
      « Reply #1 on: March 05, 2012, 01:49:58 PM »
      AT the top of the open computer-hope site on the 2nd line down you should see a tab with "profile" offered. Open that tab and select settings and that should give you the access to modify your profile. You are aware that as a new member you must "log in" to do activity? truenorth

      Computer Hope Admin

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      • Prodigy

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      Re: I am having problems using my Account with Computer Hope
      « Reply #2 on: March 09, 2012, 08:06:48 AM »
      If you're continuing to have problems can you let me know what browser and version you are using. I do know that really early versions of Internet Explorer, e.g. version 5 can have problems with the bar at the top of the forums.
      Everybody is a genius. But, if you judge a fish by its ability to climb a tree, it will spend its whole life believing that it is stupid.
      -Albert Einstein