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Author Topic: Possible malware; unable to enable firewall, system errors, etc. . .  (Read 11302 times)

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Leon Ever

    Topic Starter


    Greenhorn
    • Experience: Beginner
    • OS: Unknown
    Hello! Thank you for all the work you guys do to help us; I really appreciate it!

    I was given a Sony Vaio running Windows Vista secondhand from a family member to clean up. They suspected that it had viruses, and after checking it out for a few days, I also believe that this is the case.

    Some examples of what is wrong:

    -Windows Defender is disabled, and nothing I do changes that. Every time I try to enable/open it, an error message pops up instead. In addition, I seem to be unable to use other firewalls, leaving this computer vulnerable.

    -Programs are slow, and opening things takes ages

    - I got a blue error screen the first time I tried to run the DDS scan that said "win32k.sys shutdown." After I restarted the computer, Microsoft Security Essentials had stopped working, and I had to go and re-enable that.

    Before requesting help on this forum, I did the Hijack This steps--followed the instructions on this website, as well as used the diagnostic tool for the log, and subsequently fixed the errors listed. Log available upon request . . . I also followed the steps required before asking help here.

    Thank you for any help provided!

    Here are the four (4) logs requested:

    SAS:

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 06/06/2012 at 06:57 PM

    Application Version : 5.0.1150

    Core Rules Database Version : 8696
    Trace Rules Database Version: 6508

    Scan type       : Complete Scan
    Total Scan Time : 01:14:34

    Operating System Information
    Windows Vista Home Premium 32-bit, Service Pack 2 (Build 6.00.6002)
    UAC On - Limited User (Administrator User)

    Memory items scanned      : 626
    Memory threats detected   : 0
    Registry items scanned    : 33675
    Registry threats detected : 78
    File items scanned        : 29918
    File threats detected     : 5

    PUP.MyWebSearch/FunWebProducts
       HKLM\SOFTWARE\Fun Web Products
       HKLM\SOFTWARE\Fun Web Products#JpegConversionLib
       HKLM\SOFTWARE\Fun Web Products\MSNMessenger
       HKLM\SOFTWARE\Fun Web Products\MSNMessenger#DLLFile
       HKLM\SOFTWARE\Fun Web Products\MSNMessenger#DLLDir
       HKLM\SOFTWARE\Fun Web Products\ScreenSaver
       HKLM\SOFTWARE\Fun Web Products\ScreenSaver#ImagesDir
       HKLM\SOFTWARE\Fun Web Products\Settings
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextNone.numActive
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextNone.0
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyFreqNone
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextUninstalled.numActive
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextUninstalled.0
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyFreqUninstalled
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.numActive
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.1
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.2
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.3
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.4
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.5
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.6
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.7
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.numActive2
       HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.8
       HKU\S-1-5-21-1527495172-1149829277-2661899657-1002\SOFTWARE\MyWebSearch
       HKLM\SOFTWARE\MyWebSearch
       HKLM\SOFTWARE\MyWebSearch\bar
       HKLM\SOFTWARE\MyWebSearch\bar#pid
       HKLM\SOFTWARE\MyWebSearch\bar#fwp
       HKLM\SOFTWARE\MyWebSearch\bar#tiec
       HKLM\SOFTWARE\MyWebSearch\bar#Dir
       HKLM\SOFTWARE\MyWebSearch\bar#UninstallString
       HKLM\SOFTWARE\MyWebSearch\bar#PluginPath
       HKLM\SOFTWARE\MyWebSearch\bar#RegHookPath
       HKLM\SOFTWARE\MyWebSearch\bar#Id
       HKLM\SOFTWARE\MyWebSearch\bar#CurInstall
       HKLM\SOFTWARE\MyWebSearch\bar#SettingsDir
       HKLM\SOFTWARE\MyWebSearch\bar#sr
       HKLM\SOFTWARE\MyWebSearch\bar#pl
       HKLM\SOFTWARE\MyWebSearch\bar#HistoryDir
       HKLM\SOFTWARE\MyWebSearch\bar#t
       HKLM\SOFTWARE\MyWebSearch\SearchAssistant
       HKLM\SOFTWARE\MyWebSearch\SearchAssistant#pid
       HKLM\SOFTWARE\MyWebSearch\SearchAssistant#fwp
       HKLM\SOFTWARE\MyWebSearch\SearchAssistant#esh
       HKLM\SOFTWARE\MyWebSearch\SearchAssistant#lsp
       HKLM\SOFTWARE\MyWebSearch\SkinTools
       HKLM\SOFTWARE\MyWebSearch\SkinTools#PlayerPath
       HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3}
       HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3}\TreatAs
       HKLM\Software\FocusInteractive
       HKLM\Software\FocusInteractive\bar
       HKLM\Software\FocusInteractive\bar\Switches
       HKLM\Software\FocusInteractive\bar\Switches#ok
       HKLM\Software\FocusInteractive\bar\Switches#od
       HKLM\Software\FocusInteractive\bar\Switches#nk
       HKLM\Software\FocusInteractive\bar\Switches#nd
       HKLM\Software\FocusInteractive\bar\Switches#incmail.exe
       HKLM\Software\FocusInteractive\bar\Switches#msimn.exe
       HKLM\Software\FocusInteractive\bar\Switches#msn.exe
       HKLM\Software\FocusInteractive\bar\Switches#outlook.exe
       HKLM\Software\FocusInteractive\bar\Switches#waol.exe
       HKLM\Software\FocusInteractive\bar\Switches#aim.exe
       HKLM\Software\FocusInteractive\bar\Switches#icq.exe
       HKLM\Software\FocusInteractive\bar\Switches#icqlite.exe
       HKLM\Software\FocusInteractive\bar\Switches#msmsgs.exe
       HKLM\Software\FocusInteractive\bar\Switches#msnmsgr.exe
       HKLM\Software\FocusInteractive\bar\Switches#ypager.exe
       HKLM\Software\FocusInteractive\bar\Switches#mwsSrcAs.dll
       HKLM\Software\FocusInteractive\bar\Switches#ua
       HKLM\Software\FocusInteractive\bar\Switches#au
       HKLM\Software\FocusInteractive\bar\Switches#nodns
       HKLM\Software\FocusInteractive\Email-IM
       HKLM\Software\FocusInteractive\Email-IM\0
       HKLM\Software\FocusInteractive\Email-IM\0#Toolbar
       HKLM\Software\FocusInteractive\Email-IM\0#AppName
       HKLM\Software\FocusInteractive\Outlook
       C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat
       C:\Program Files\MyWebSearch\bar\Settings
       C:\Program Files\MyWebSearch\bar
       C:\Program Files\MyWebSearch

    PUP.MyWebSearch-Installer
       C:\USERS\MY VAIO\APPDATA\LOCALLOW\FUNWEBPRODUCTS\INSTALLR\CACHE\0FB503E8.EXE

    MBAM:


    Malwarebytes Anti-Malware 1.61.0.1400
    www.malwarebytes.org

    Database version: v2012.06.07.01

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    My Vaio :: MYVAIO-PC [administrator]

    6/6/2012 7:51:59 PM
    mbam-log-2012-06-06 (19-51-59).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 188231
    Time elapsed: 8 minute(s), 13 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 13
    HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 1
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    DDS - DDS.txt:

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 10.4.1
    Run by My Vaio at 20:26:57 on 2012-06-06
    Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.1014.230 [GMT -7:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\Sony\Network Utility\NSUService.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
    C:\Windows\system32\igfxext.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\igfxext.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Browny02\Brother\BrStMonW.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Browny02\BrYNSvc.exe
    C:\Program Files\Apoint\ApMsgFwd.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\System32\mobsync.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.yahoo.com/
    uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
    uWindow Title = Windows Internet Explorer provided by Yahoo!
    mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
    uURLSearchHooks: H - No File
    BHO: MRI_DISABLED - No File
    BHO: AOL Toolbar Launcher - No File
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
    TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
    EB: MRI_DISABLED - No File
    EB: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
    mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [Skytel] Skytel.exe
    mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
    mRun: [Apoint] c:\program files\apoint\Apoint.exe
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\ADOBEA~1.LNK -
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\adobea~2.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\aolddi~1.lnk - c:\ddi\AOLICON.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2iexp.dll
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{DE4E9A12-F75D-4D38-8479-C7A118F31CFB} : DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D} : DhcpNameServer = 192.168.1.254
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    Notify: igfxcui - igfxdev.dll
    Notify: VESWinlogon - VESWinlogon.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\my vaio\appdata\roaming\mozilla\firefox\profiles\mv2ijqfw.default\
    FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
    FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
    FF - plugin: c:\windows\system32\npDeployJava1.dll
    FF - plugin: c:\windows\system32\npmproxy.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 171064]
    R1 MpKsl1c2e434e;MpKsl1c2e434e;c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\MpKsl1c2e434e.sys [2012-6-6 29904]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
    R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2010-7-8 541800]
    R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-8-26 812544]
    R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2011-4-15 16896]
    S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-3-20 74112]
    .
    =============== Created Last 30 ================
    .
    2012-06-07 03:11:15   --------   d-----w-   c:\program files\Oracle
    2012-06-07 03:10:30   772504   ----a-w-   c:\windows\system32\npDeployJava1.dll
    2012-06-07 03:10:30   687504   ----a-w-   c:\windows\system32\deployJava1.dll
    2012-06-07 02:37:10   56200   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\offreg.dll
    2012-06-07 02:37:09   29904   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\MpKsl1c2e434e.sys
    2012-06-07 02:29:10   713784   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{608411dd-9a92-4505-a97f-f8d9242d4bba}\gapaengine.dll
    2012-06-07 02:28:15   6737808   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\mpengine.dll
    2012-06-07 02:00:55   --------   d-----w-   C:\e58248bec90ebb26dd38ac608d45
    2012-06-07 01:35:41   --------   d-----w-   c:\program files\Microsoft Security Client
    2012-06-07 01:33:44   221568   ----a-w-   c:\windows\system32\drivers\netio.sys
    2012-06-07 00:39:25   --------   d-----w-   c:\users\my vaio\appdata\roaming\Malwarebytes
    2012-06-07 00:39:05   --------   d-----w-   c:\programdata\Malwarebytes
    2012-06-07 00:39:04   22344   ----a-w-   c:\windows\system32\drivers\mbam.sys
    2012-06-07 00:39:04   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
    2012-06-07 00:37:53   --------   d-----w-   c:\users\my vaio\appdata\roaming\SUPERAntiSpyware.com
    2012-06-07 00:37:27   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
    2012-06-07 00:37:27   --------   d-----w-   c:\program files\SUPERAntiSpyware
    2012-06-07 00:18:25   --------   d-----w-   c:\program files\CCleaner
    2012-06-06 23:55:02   --------   d-----w-   c:\windows\Intuit
    2012-06-06 23:25:30   --------   d-----w-   c:\users\my vaio\appdata\local\Seven Zip
    2012-06-06 22:56:14   6737808   ----a-w-   c:\programdata\microsoft\windows defender\definition updates\{6e392898-1e44-4d99-b73d-ebc292850a86}\mpengine.dll
    2012-05-30 06:39:48   --------   d-----w-   C:\f36b42cdd04982006cf6afa5
    2012-05-14 06:52:44   53120   ----a-w-   c:\windows\system32\drivers\partmgr.sys
    2012-05-14 06:51:23   914304   ----a-w-   c:\windows\system32\drivers\tcpip.sys
    2012-05-14 06:51:22   31232   ----a-w-   c:\windows\system32\drivers\tcpipreg.sys
    2012-05-14 06:51:19   1218048   ----a-w-   c:\program files\windows journal\NBDoc.DLL
    2012-05-14 06:51:18   964608   ----a-w-   c:\program files\windows journal\JNWDRV.dll
    2012-05-14 06:51:18   1404928   ----a-w-   c:\program files\common files\microsoft shared\ink\InkObj.dll
    2012-05-14 06:51:17   983040   ----a-w-   c:\program files\windows journal\JNTFiltr.dll
    2012-05-14 06:51:17   936960   ----a-w-   c:\program files\common files\microsoft shared\ink\journal.dll
    2012-05-14 06:51:16   47104   ----a-w-   c:\program files\windows journal\PDIALOG.exe
    2012-05-14 06:50:24   1069056   ----a-w-   c:\windows\system32\DWrite.dll
    2012-05-14 06:50:23   683008   ----a-w-   c:\windows\system32\d2d1.dll
    2012-05-14 06:50:23   219648   ----a-w-   c:\windows\system32\d3d10_1core.dll
    2012-05-14 06:50:23   160768   ----a-w-   c:\windows\system32\d3d10_1.dll
    2012-05-14 06:50:23   1172480   ----a-w-   c:\windows\system32\d3d10warp.dll
    2012-05-14 05:42:46   3550080   ----a-w-   c:\windows\system32\ntoskrnl.exe
    2012-05-14 05:42:45   3602816   ----a-w-   c:\windows\system32\ntkrnlpa.exe
    2012-05-14 05:42:45   2044928   ----a-w-   c:\windows\system32\win32k.sys
    .
    ==================== Find3M  ====================
    .
    2012-05-05 09:18:11   70304   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-05-05 09:18:11   419488   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
    2012-05-05 09:17:44   4126880   ----a-w-   c:\windows\system32\FlashPlayerInstaller.exe
    2012-03-26 21:04:16   724992   ----a-w-   c:\windows\iun6002.exe
    2012-03-21 03:44:12   74112   ----a-w-   c:\windows\system32\drivers\NisDrvWFP.sys
    2012-03-21 03:44:12   171064   ----a-w-   c:\windows\system32\drivers\MpFilter.sys
    .
    ============= FINISH: 20:28:52.13 ===============

    DDS - Attach.txt:

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 4/16/2011 12:18:48 PM
    System Uptime: 6/6/2012 8:18:32 PM (0 hours ago)
    .
    Motherboard: Sony Corporation |  | VAIO
    Processor: Intel(R) Pentium(R) Dual  CPU  T2310  @ 1.46GHz | N/A | 1467/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 142 GiB total, 106.557 GiB free.
    D: is Removable
    E: is Removable
    F: is CDROM ()
    G: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID:
    Description: BlackBerry
    Device ID: USB\VID_0FCA&PID_8004&MI_00\6&376D0E18&0&0000
    Manufacturer:
    Name: BlackBerry
    PNP Device ID: USB\VID_0FCA&PID_8004&MI_00\6&376D0E18&0&0000
    Service:
    .
    ==== System Restore Points ===================
    .
    .
    ==== Installed Programs ======================
    .
    .
    ABBYY FineReader 6.0 Sprint
    Adobe AIR
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.3)
    Alps Pointing-device for VAIO
    Belkin USB Wireless Adaptor
    Brother MFL-Pro Suite MFC-J270W
    CCleaner
    Click to DVD 2.0.05 Menu Data
    Click to DVD 2.6.00
    Corel Paint Shop Pro Photo XI
    Corel Snapfire
    HDAUDIO SoftV92 Data Fax Modem with SmartCP
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Intel(R) Graphics Media Accelerator Driver
    Java Auto Updater
    Java(TM) 7 Update 4
    Java(TM) SE Runtime Environment 6
    JavaFX 2.1.0
    LocationFree Player
    Malwarebytes Anti-Malware version 1.61.0.1400
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Mozilla Firefox 13.0 (x86 en-US)
    Mozilla Maintenance Service
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    OpenMG Limited Patch 4.7-07-15-19-01
    OpenMG Secure Module 4.7.00
    QuickBooks Product Listing Service
    Realtek High Definition Audio Driver
    Roxio Easy Media Creator Home
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Setting Utility Series
    SonicStage Mastering Studio
    SonicStage Mastering Studio Audio Filter
    SonicStage Mastering Studio Audio Filter Custom Preset
    SonicStage Mastering Studio Plugins
    Sony Video Shared Library
    SUPERAntiSpyware
    SupportSoft Assisted Service
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    VAIO Azure Float Wallpaper
    VAIO Center Access Bar
    VAIO Content Folder Setting
    VAIO Content Importer  VAIO Content Exporter
    VAIO Content Importer / VAIO Content Exporter
    VAIO Content Metadata Intelligent Analyzing Manager
    VAIO Content Metadata Manager Setting
    VAIO Content Metadata XML Interface Library
    VAIO Control Center
    VAIO Entertainment Center
    VAIO Entertainment Platform
    VAIO Event Service
    VAIO Floral Dusk Wallpaper
    VAIO Help And Support
    VAIO Launcher
    VAIO Media
    VAIO Media 6.0
    VAIO Media AC3 Decoder 1.0
    VAIO Media Content Collection 6.0
    VAIO Media Integrated Server 6.1
    VAIO Media Redistribution 6.0
    VAIO Media Registration Tool
    VAIO Media Registration Tool 6.0
    VAIO Movie Story
    VAIO Movie Story Template Data
    VAIO MusicBox
    VAIO OOBE and Welcome Center
    VAIO Original Function Setting
    VAIO PC Wireless LAN Wizard
    VAIO Power Management
    VAIO Productivity Center
    VAIO Security Center
    VAIO Service Utility
    VAIO Smart Network
    VAIO Teal Whisper Wallpaper
    VAIO Update 3
    WinDVD for VAIO
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/6/2012 8:21:24 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    6/6/2012 8:21:17 PM, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
    6/6/2012 8:21:15 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
    6/6/2012 8:20:58 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    6/6/2012 8:20:37 PM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
    6/6/2012 8:20:37 PM, Error: Service Control Manager [7024]  - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).
    6/6/2012 8:20:37 PM, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    6/6/2012 8:19:34 PM, Error: EventLog [6008]  - The previous system shutdown at 8:16:53 PM on 6/6/2012 was unexpected.
    6/6/2012 6:52:24 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 0.0.0.0     Update Source: Microsoft Update Server     Update Stage: Download     Source Path: http://www.microsoft.com     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 0.0.0.0     Error code: 0x80240022     Error description: The program can't check for definition updates.
    6/6/2012 6:52:24 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 0.0.0.0     Update Source: Microsoft Update Server     Update Stage: Download     Source Path: http://www.microsoft.com     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 0.0.0.0     Error code: 0x80240022     Error description: The program can't check for definition updates.
    6/6/2012 3:43:16 PM, Error: Service Control Manager [7034]  - The NSUService service terminated unexpectedly.  It has done this 1 time(s).
    6/6/2012 3:42:59 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the lxddCATSCustConnectService service to connect.
    6/6/2012 3:42:59 PM, Error: Service Control Manager [7000]  - The lxddCATSCustConnectService service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
    6/6/2012 3:41:36 PM, Error: Microsoft-Windows-PrintSpooler [19]  - The print spooler failed to share printer QuickBooks PDF Converter with shared resource name QuickBooks PDF Converter. Error 2114. The printer cannot be used by others on the network.
    5/30/2012 10:52:13 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VzCdbSvc service.
    .
    ==== End Of File ===========================





    evilfantasy

    • Malware Removal Specialist


    • Genius
    • Calm like a bomb
    • Thanked: 493
    • Experience: Experienced
    • OS: Windows 11
    Re: Possible malware; unable to enable firewall, system errors, etc. . .
    « Reply #1 on: June 07, 2012, 12:43:20 PM »
    Can you run HijackThis and post that log please.

    Leon Ever

      Topic Starter


      Greenhorn
      • Experience: Beginner
      • OS: Unknown
      Re: Possible malware; unable to enable firewall, system errors, etc. . .
      « Reply #2 on: June 07, 2012, 03:06:11 PM »
      I don't know if this is related, but the computer would not turn on at all today, and I was prompted to do a start up repair. I did so, and it failed, although the computer eventually turned on after several tries . . . so I'm really unsure if this is a malware issue or a hardware issue.

      Anyways, here is the HijackThis log:

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 8:39:24 PM, on 6/6/2012
      Platform: Windows Vista SP2 (WinNT 6.00.1906)
      MSIE: Internet Explorer v9.00 (9.00.8112.16421)
      Boot mode: Normal

      Running processes:
      C:\Windows\system32\Dwm.exe
      C:\Windows\Explorer.EXE
      C:\Windows\system32\taskeng.exe
      C:\Windows\system32\taskeng.exe
      C:\Windows\System32\hkcmd.exe
      C:\Windows\System32\igfxpers.exe
      C:\Program Files\Browny02\Brother\BrStMonW.exe
      C:\Program Files\Sony\ISB Utility\ISBMgr.exe
      C:\Program Files\Apoint\Apoint.exe
      C:\Windows\system32\igfxsrvc.exe
      C:\Program Files\Microsoft Security Client\msseces.exe
      C:\Program Files\Common Files\Java\Java Update\jusched.exe
      C:\Program Files\Windows Media Player\wmpnscfg.exe
      C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
      C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
      C:\Program Files\Apoint\ApMsgFwd.exe
      C:\Program Files\Apoint\Apntex.exe
      C:\Windows\System32\mobsync.exe
      C:\Windows\system32\SearchFilterHost.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie9
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)
      O1 - Hosts: ::1 localhost
      O2 - BHO: (no name) - MRI_DISABLED - (no file)
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
      O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
      O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
      O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
      O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
      O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
      O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
      O4 - HKLM\..\Run: [Skytel] Skytel.exe
      O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
      O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
      O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
      O4 - Global Startup: MRI_DISABLED
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2iexp.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2iexp.dll
      O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
      O13 - Gopher Prefix:
      O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
      O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
      O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
      O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
      O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
      O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
      O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
      O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
      O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
      O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
      O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
      O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
      O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
      O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
      O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
      O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
      O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
      O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
      O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
      O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
      O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
      O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
      O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
      O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
      O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

      --
      End of file - 9017 bytes

      evilfantasy

      • Malware Removal Specialist


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: Possible malware; unable to enable firewall, system errors, etc. . .
      « Reply #3 on: June 07, 2012, 03:27:10 PM »
      Open HijackThis and select Do a system scan only

      Place a check mark next to the following entries: (if there)

      R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)
      O2 - BHO: (no name) - MRI_DISABLED - (no file)
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)


      Important: Close all open windows except for HijackThis and then click Fix checked.

      Once completed, exit HijackThis.

      ----------

      If you already have ComboFix be sure to delete it and download a new copy.

      Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.

      Link #1
      Link #2

      **Note:  It is important that it is saved directly to your Desktop

      Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

      Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
       
      Double click combofix.exe & follow the prompts.

      When finished ComboFix will produce a log for you.
      Post the ComboFix log in your next reply.

      Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

      Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

      If you have problems with ComboFix usage, see How to use ComboFix

      Leon Ever

        Topic Starter


        Greenhorn
        • Experience: Beginner
        • OS: Unknown
        Re: Possible malware; unable to enable firewall, system errors, etc. . .
        « Reply #4 on: June 07, 2012, 05:11:25 PM »
        All right, I disabled real time scanning for MSE while using Combofix, and after the fact have since turned it back on.

        Here's the Combofix log:

        ComboFix 12-06-07.03 - My Vaio 06/07/2012  16:02:15.1.2 - x86
        Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.1014.305 [GMT -7:00]
        Running from: c:\users\My Vaio\Desktop\ComboFix.exe
        AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
        SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
        SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
        .
        .
        (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        c:\programdata\pswi_preloaded.exe
        c:\programdata\SPL3334.tmp
        c:\programdata\SPL69FB.tmp
        .
        .
        (((((((((((((((((((((((((   Files Created from 2012-05-07 to 2012-06-07  )))))))))))))))))))))))))))))))
        .
        .
        2012-06-07 23:13 . 2012-06-07 23:14   --------   d-----w-   c:\users\My Vaio\AppData\Local\temp
        2012-06-07 23:13 . 2012-06-07 23:13   --------   d-----w-   c:\users\Default\AppData\Local\temp
        2012-06-07 03:37 . 2012-06-07 03:37   --------   d-----w-   c:\program files\Trend Micro
        2012-06-07 03:11 . 2012-06-07 03:11   --------   d-----w-   c:\program files\Oracle
        2012-06-07 03:10 . 2012-04-05 01:47   772504   ----a-w-   c:\windows\system32\npDeployJava1.dll
        2012-06-07 03:10 . 2012-04-05 01:47   687504   ----a-w-   c:\windows\system32\deployJava1.dll
        2012-06-07 02:37 . 2012-06-07 22:53   56200   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B0E1FB93-4B21-48A2-9603-58C6043194A6}\offreg.dll
        2012-06-07 02:29 . 2012-02-09 20:17   713784   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{608411DD-9A92-4505-A97F-F8D9242D4BBA}\gapaengine.dll
        2012-06-07 02:28 . 2012-05-15 08:43   6737808   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B0E1FB93-4B21-48A2-9603-58C6043194A6}\mpengine.dll
        2012-06-07 02:00 . 2012-06-07 02:01   --------   d-----w-   C:\e58248bec90ebb26dd38ac608d45
        2012-06-07 01:35 . 2012-06-07 01:39   --------   d-----w-   c:\program files\Microsoft Security Client
        2012-06-07 01:33 . 2010-04-05 20:00   221568   ----a-w-   c:\windows\system32\drivers\netio.sys
        2012-06-07 00:39 . 2012-06-07 00:39   --------   d-----w-   c:\users\My Vaio\AppData\Roaming\Malwarebytes
        2012-06-07 00:39 . 2012-06-07 00:39   --------   d-----w-   c:\programdata\Malwarebytes
        2012-06-07 00:39 . 2012-06-07 00:39   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
        2012-06-07 00:39 . 2012-04-04 22:56   22344   ----a-w-   c:\windows\system32\drivers\mbam.sys
        2012-06-07 00:37 . 2012-06-07 00:37   --------   d-----w-   c:\users\My Vaio\AppData\Roaming\SUPERAntiSpyware.com
        2012-06-07 00:37 . 2012-06-07 00:37   --------   d-----w-   c:\program files\SUPERAntiSpyware
        2012-06-07 00:37 . 2012-06-07 00:37   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
        2012-06-07 00:31 . 2012-06-07 00:31   --------   d-----w-   c:\users\My Vaio\AppData\Local\Mozilla
        2012-06-07 00:31 . 2012-06-07 00:31   --------   d-----w-   c:\program files\Mozilla Maintenance Service
        2012-06-07 00:18 . 2012-06-07 00:18   --------   d-----w-   c:\program files\CCleaner
        2012-06-06 23:55 . 2012-06-06 23:55   --------   d-----w-   c:\windows\Intuit
        2012-06-06 23:25 . 2012-06-06 23:25   --------   d-----w-   c:\users\My Vaio\AppData\Local\Seven Zip
        2012-06-06 22:56 . 2012-05-08 16:40   6737808   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{6E392898-1E44-4D99-B73D-EBC292850A86}\mpengine.dll
        2012-05-30 06:39 . 2012-05-30 06:44   --------   d-----w-   C:\f36b42cdd04982006cf6afa5
        2012-05-14 06:52 . 2012-03-20 23:28   53120   ----a-w-   c:\windows\system32\drivers\partmgr.sys
        2012-05-14 06:51 . 2012-03-30 12:39   914304   ----a-w-   c:\windows\system32\drivers\tcpip.sys
        2012-05-14 06:51 . 2012-03-29 13:39   31232   ----a-w-   c:\windows\system32\drivers\tcpipreg.sys
        2012-05-14 06:51 . 2012-02-01 15:11   1218048   ----a-w-   c:\program files\Windows Journal\NBDoc.DLL
        2012-05-14 06:51 . 2012-02-01 15:10   964608   ----a-w-   c:\program files\Windows Journal\JNWDRV.dll
        2012-05-14 06:51 . 2012-02-01 15:10   1404928   ----a-w-   c:\program files\Common Files\Microsoft Shared\ink\InkObj.dll
        2012-05-14 06:51 . 2012-02-01 15:10   983040   ----a-w-   c:\program files\Windows Journal\JNTFiltr.dll
        2012-05-14 06:51 . 2012-02-01 15:10   936960   ----a-w-   c:\program files\Common Files\Microsoft Shared\ink\journal.dll
        2012-05-14 06:51 . 2012-02-01 13:58   47104   ----a-w-   c:\program files\Windows Journal\PDIALOG.exe
        2012-05-14 06:50 . 2012-02-29 13:41   1069056   ----a-w-   c:\windows\system32\DWrite.dll
        2012-05-14 06:50 . 2012-03-01 14:46   219648   ----a-w-   c:\windows\system32\d3d10_1core.dll
        2012-05-14 06:50 . 2012-03-01 14:46   160768   ----a-w-   c:\windows\system32\d3d10_1.dll
        2012-05-14 06:50 . 2012-02-29 14:08   1172480   ----a-w-   c:\windows\system32\d3d10warp.dll
        2012-05-14 06:50 . 2012-02-29 13:44   683008   ----a-w-   c:\windows\system32\d2d1.dll
        2012-05-14 05:42 . 2012-04-03 08:16   3550080   ----a-w-   c:\windows\system32\ntoskrnl.exe
        2012-05-14 05:42 . 2012-04-03 08:16   3602816   ----a-w-   c:\windows\system32\ntkrnlpa.exe
        2012-05-14 05:42 . 2012-04-02 13:36   2044928   ----a-w-   c:\windows\system32\win32k.sys
        .
        .
        .
        ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        2012-05-05 09:18 . 2012-04-05 18:16   419488   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
        2012-05-05 09:18 . 2011-07-01 17:30   70304   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
        2012-05-05 09:17 . 2012-05-05 09:17   4126880   ----a-w-   c:\windows\system32\FlashPlayerInstaller.exe
        2012-03-26 21:04 . 2012-03-26 21:05   724992   ----a-w-   c:\windows\iun6002.exe
        2012-03-21 03:44 . 2012-03-21 03:44   74112   ----a-w-   c:\windows\system32\drivers\NisDrvWFP.sys
        2012-03-21 03:44 . 2012-03-21 03:44   171064   ----a-w-   c:\windows\system32\drivers\MpFilter.sys
        2012-06-01 15:40 . 2012-06-07 00:31   85472   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
        .
        .
        (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        *Note* empty entries & legit default entries are not shown
        REGEDIT4
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AOLOverlayIcon]
        @="{AB0C8BE3-041C-47d6-8195-E089D32B38DD}"
        [HKEY_CLASSES_ROOT\CLSID\{AB0C8BE3-041C-47d6-8195-E089D32B38DD}]
        2007-08-15 16:42   303104   ------w-   c:\ddi\OverIcon.dll
        .
        [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
        "SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-05-21 3905920]
        .
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-29 137752]
        "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-29 154136]
        "Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-29 133656]
        "ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
        "BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2010-02-09 2621440]
        "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
        "RtHDVCpl"="RtHDVCpl.exe" [2007-06-25 4489216]
        "Skytel"="Skytel.exe" [2007-06-25 1826816]
        "ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-06-12 317560]
        "Apoint"="c:\program files\Apoint\Apoint.exe" [2007-06-08 118784]
        "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-27 931200]
        "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
        .
        c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\MRI_DISABLED
        Adobe Acrobat Speed Launcher.lnk -  [N/A]
        Adobe Acrobat Synchronizer.lnk - c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe [N/A]
        AOL DDI.lnk - c:\ddi\AOLICON.exe [N/A]
        QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [N/A]
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
        "EnableUIADesktopToggle"= 0 (0x0)
        .
        [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
        "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
        2011-05-04 17:54   551296   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.DLL
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
        2007-07-25 02:26   98304   ----a-w-   c:\windows\System32\VESWinlogon.dll
        .
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
        @=""
        .
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
        @="Service"
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISBMgr.exe]
        2007-06-12 01:27   317560   ----a-w-   c:\program files\Sony\ISB Utility\ISBMgr.exe
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
        2007-06-25 21:41   4489216   ----a-w-   c:\windows\RtHDVCpl.exe
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skytel]
        2007-06-25 21:41   1826816   ----a-w-   c:\windows\SkyTel.exe
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
        2007-08-26 21:43   77824   ----a-w-   c:\program files\Java\jre1.6.0\bin\jusched.exe
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIO Center Access Bar]
        2007-06-21 23:54   53248   ----a-w-   c:\program files\Sony\VAIO Center Access Bar\VCAB.exe
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VWLASU]
        2007-07-12 18:31   45056   ----a-w-   c:\program files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
        "DisableMonitoring"=dword:00000001
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
        "DisableMonitoring"=dword:00000001
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
        "DisableMonitoring"=dword:00000001
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
        "AntiVirusOverride"=dword:00000001
        .
        R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 253088]
        S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608]
        S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
        .
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
        LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
        2011-04-16 15:26   114176   ----a-w-   c:\windows\System32\advpack.dll
        .
        Contents of the 'Scheduled Tasks' folder
        .
        2012-06-07 c:\windows\Tasks\Adobe Flash Player Updater.job
        - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 10:02]
        .
        .
        ------- Supplementary Scan -------
        .
        uStart Page = hxxp://www.yahoo.com/
        IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
        TCP: DhcpNameServer = 192.168.1.254
        FF - ProfilePath - c:\users\My Vaio\AppData\Roaming\Mozilla\Firefox\Profiles\mv2ijqfw.default\
        .
        - - - - ORPHANS REMOVED - - - -
        .
        MSConfigStartUp-Acrobat Assistant 8 - c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
        MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe
        AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{3C0AACBF-B491-4BE5-BAF9-AA46E0629E42}\standard_1.exe
        .
        .
        .
        **************************************************************************
        .
        catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
        Rootkit scan 2012-06-07 16:14
        Windows 6.0.6002 Service Pack 2 NTFS
        .
        scanning hidden processes ... 
        .
        scanning hidden autostart entries ...
        .
        scanning hidden files ... 
        .
        scan completed successfully
        hidden files: 0
        .
        **************************************************************************
        .
        --------------------- LOCKED REGISTRY KEYS ---------------------
        .
        [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
        @Denied: (A) (Users)
        @Denied: (A) (Everyone)
        @Allowed: (B 1 2 3 4 5) (S-1-5-20)
        "BlindDial"=dword:00000000
        .
        Completion time: 2012-06-07  16:17:56
        ComboFix-quarantined-files.txt  2012-06-07 23:17
        .
        Pre-Run: 113,740,283,904 bytes free
        Post-Run: 113,367,640,064 bytes free
        .
        - - End Of File - - 43771D24ADC6D8A5A2E861D48C34E210

        evilfantasy

        • Malware Removal Specialist


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: Possible malware; unable to enable firewall, system errors, etc. . .
        « Reply #5 on: June 07, 2012, 07:04:27 PM »
        * Click START then RUN - Vista/Windows 7 users press the Windows Key and the R keys for the Run box.
        * Now type (or copy/paste) in the runbox:
        Code: [Select]
        "%userprofile%\Desktop\combofix" /uninstall* Make sure there's a space between Combofix and /Uninstall
        * Then hit Enter

        * The above procedure will remove ComboFix and its associated files and folders.

        ----------

        Clean out your temporary internet files and temp files.

        Download TFC by OldTimer to your desktop.

        Double-click TFC.exe to run it.

        Note: If you are running on Vista, right-click on the file and choose Run As Administrator

        TFC will close all programs when run, so make sure you have saved all your work before you begin.

        * Click the Start button to begin the cleaning process.
        * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. 
        * Please let TFC run uninterrupted until it is finished.

        Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

        ----------

        ESET Online Scan

        Scan your computer with the ESET FREE Online Virus Scan

        * Click the ESET Online Scanner button.

        * For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
        * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop
        * Double click on the esetsmartinstaller_enu.exe icon on your desktop.
        * Place a check mark next to YES, I accept the Terms of Use.

        * Click the Start button.
        * Accept any security warnings from your browser.
        * Leave the check mark next to Remove found threats and place a check next to Scan archives.
        * Click the Start button.
        * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
        * When the scan completes, click List of found threats.
        * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
        * Click the <<Back button then click Finish.

        In your next reply please include the ESET Online Scan Log

        Also let me know how the computer is running now.

        Leon Ever

          Topic Starter


          Greenhorn
          • Experience: Beginner
          • OS: Unknown
          Re: Possible malware; unable to enable firewall, system errors, etc. . .
          « Reply #6 on: June 08, 2012, 10:05:37 PM »
          Hello! Sorry for the delay.

          I ran the ESET Online Scan, but I don't know how to get the log. . .? There was no option for me to see a list of threats found, but it found one thing (more of that MyWebSearch variety) and removed it.

          Aside from that, the computer seems to be doing better, although it is still very slow, and freezes for short periods of time quite often.

          I tried to enable Windows Defender again, and the same error popped up. For your reference, the error is: 0x800106ba

          If you have any other suggestions/ideas, I'd love to hear them! All virus scans are turning up without any threats, so if you believe that it is a hardware issue rather than malware, I'll post in the appropriate place.

          And thank you for you help thus far, I really appreciate it!

          evilfantasy

          • Malware Removal Specialist


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Possible malware; unable to enable firewall, system errors, etc. . .
          « Reply #7 on: June 08, 2012, 10:22:14 PM »

          I tried to enable Windows Defender again, and the same error popped up. For your reference, the error is: 0x800106ba

          You are using Microsoft Security essentials which has Windows Defender built into it so that's why you can not turn it on.

          You might need to defrag your hard drive. You can use the built in Windows defrag by clicking the Start button and then type in disk defragmenter then click on the Disk Defragmenter shortcut. Or use a faster FREE program. Defraggler is very effective and easy to use.

          Important! Be sure to uncheck Install optional Yahoo! Toolbar or Google Chrome during the install process to avoid installing them.

          Note: Be sure to clean out temp files and restart the computer just before beginning a defrag.


          Other than that I believe the computer is malware free.

          Use the Secunia Software Inspector to check for out of date software.

          * Click Start Scanner
          * Check the box next to Enable thorough system inspection.
          * Click Start
          * Allow the scan to finish and scroll down to see if any updates are needed.
          * Update anything listed.

          You can also download and use the Secunia Personal Software Inspector (PSI) which is
          FREE for Home Users. This will allow Secunia to run in real time and alert you to potential security threats from outdated software installed on your computer.

          ----------

          Go to Microsoft Windows Update and get all critical updates.

          ----------

          If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.

          ----------

          I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.

          I also suggest keeping CCleaner Slim. It is an excellent and safe disk cleaner. Running CCleaner on a daily basis helps to protect your privacy and make your computer faster and more  secure.

          I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

          SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
          * Using SpywareBlaster to protect your computer from Spyware and Malware
          * If you don't know what ActiveX controls are, see here

          Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy.
          * Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

          Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

          Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

          Leon Ever

            Topic Starter


            Greenhorn
            • Experience: Beginner
            • OS: Unknown
            Re: Possible malware; unable to enable firewall, system errors, etc. . .
            « Reply #8 on: June 10, 2012, 02:43:09 PM »
            Thank you so much for all of your help! It's much appreciated.

            wilder5678



              Rookie

              Thanked: 1
              • Experience: Beginner
              • OS: Unknown
              Re: Possible malware; unable to enable firewall, system errors, etc. . .
              « Reply #9 on: June 10, 2012, 05:55:03 PM »
              Sorry, I posted in the wrong feed.