Kaspersky Malicious URL Blocked -- Windows Explorer Shuts Down

[Peter Jordan]

Some interesting results...

At first, the url message would flash periodically under the new user account, but there was no disruptions to WE.

The same would occur in my primary account: I received Kaspersky's url warning, but Windows Explorer was unaffected.

However, switching back and forth between the accounts later on I noticed a warning would appear ONLY in the primary account and NOT in the new user account. No disruptions occur in either account to WE.

[evilfantasy]

It sounds like the account has become corrupted.

Try this please. How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

[Peter Jordan]

completed system file checker and found no problems

[Peter Jordan]

WE closes now after each url warning.

Seems hopeless. Should I reinstall Windows 7?  Not sure how to do so. It's an Acer TravelMate 5530 lap.  Came with a recovery disc to downgrade to WinXP Professional, but no Windows 7.

Any suggestions?

[evilfantasy]

I'm not sure what to do next. You might start a topic in the Windows 7 forum asking on re-install advice.

Or a last ditch effort would be trying the Kaspersky Forums. They might know of a fix since it's their software doing this.