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Author Topic: Lost my buttons on the bottom  (Read 11435 times)

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mis2ko

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    Lost my buttons on the bottom
    « on: September 08, 2012, 01:31:00 PM »
    I cannot see the buttons at the bottom where I can open things.  Lots of changes lately.  Cannot see Sykp and more.

    Allan

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    Re: Lost my buttons on the bottom
    « Reply #1 on: September 08, 2012, 01:46:32 PM »
    If you want assistance you need to describe your problem IN DETAIL. EXACTLY what is going on? WHAT buttons are missing? What does "lots of changes lately" mean? What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

    The more information you provide, the more likely it is we can assist you.

    mis2ko

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      Re: Lost my buttons on the bottom
      « Reply #2 on: September 08, 2012, 02:11:53 PM »
      I cannot send you what it looks like because I cannot open Word or Exel or any other programs.  Lots of changes because many things have moved up of the screen that used to be at the bottom.

      mis2ko

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        Re: Lost my buttons on the bottom
        « Reply #3 on: September 08, 2012, 02:17:30 PM »
        If I reduce the programs that are open, then I can see the icons at the bottom.  I am trying to send a screen-shot but it won't load.

        Veltas



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        Re: Lost my buttons on the bottom
        « Reply #4 on: September 08, 2012, 02:42:33 PM »
        Press 'Print Screen' to put the screenshot on the clipboard.

        Open Paint; Click Start, then Programs, then Accessories, then Paint.   (Alternatively press Windows-Key + R, then type in mspaint.exe and press Enter)

        Then apply the screen shot by pressing Ctrl + V, and then save with Ctrl + S and save in a convenient location with a name that you can remember.

        Now you can upload the screen shot.


        Also, do you happen to know what OS you are using; Windows Vista or Windows 7?

        mis2ko

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          Re: Lost my buttons on the bottom
          « Reply #5 on: September 08, 2012, 02:47:09 PM »
          I made a screen shot and put it on word.  Will that work?

          Veltas



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          Re: Lost my buttons on the bottom
          « Reply #6 on: September 08, 2012, 02:50:59 PM »
          Save it (as a PDF, ODF or RTF if possible) and upload anyway?

          Worth a try.

          mis2ko

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            Re: Lost my buttons on the bottom
            « Reply #7 on: September 08, 2012, 02:56:07 PM »
            I saved it as a pdf but when I put it in the box and clicked Post..it disapeared

            patio

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            Re: Lost my buttons on the bottom
            « Reply #8 on: September 08, 2012, 03:00:54 PM »
            Right clik an empty area of the desktop...select properties,,, switch to 1024X768 for starters...
            " Anyone who goes to a psychiatrist should have his head examined. "

            Veltas



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            Re: Lost my buttons on the bottom
            « Reply #9 on: September 08, 2012, 03:01:13 PM »
            Click on the reply button, then when replying click 'Additional Options...', then click on the 'Browse...' button under the title of 'Attach:', this should let you choose the PDF.

            Then click 'post' and it should upload the file for us to see.

            patio

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            Re: Lost my buttons on the bottom
            « Reply #10 on: September 08, 2012, 03:05:40 PM »
            Right clik an empty area of the desktop...select properties,,, switch to 1024X768 for starters...
            " Anyone who goes to a psychiatrist should have his head examined. "

            mis2ko

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              Re: Lost my buttons on the bottom
              « Reply #11 on: September 08, 2012, 03:10:48 PM »
              When I right click I get a box but no properties.

              [year+ old attachment deleted by admin]

              Veltas



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              Re: Lost my buttons on the bottom
              « Reply #12 on: September 08, 2012, 03:14:02 PM »
              Press F11.

              Veltas



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              Re: Lost my buttons on the bottom
              « Reply #13 on: September 08, 2012, 03:16:03 PM »
              Also, I suggest you delete this topic / that post if you fix it as we can see everything in that screen shot including your name and your friends' names that are shown.

              mis2ko

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                Re: Lost my buttons on the bottom
                « Reply #14 on: September 08, 2012, 03:27:31 PM »
                When I click F11 in an empty area of the desktop, it brings me back to you.

                Veltas



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                Re: Lost my buttons on the bottom
                « Reply #15 on: September 08, 2012, 03:40:32 PM »
                Does the F11 key just have 'F11' written on it, or are there other symbols?  If so, you may need to hold the 'function' key (often written 'fn' and located next to Ctrl and in a different colour) and press F11 at the same time.

                When you say 'brings me back to you', do you mean it changes the website you're looking at?

                Also, the bar that should appear at the bottom (and probably the bar that had the icons you are missing; Word, Skype, etc.) is called the 'taskbar'.  Has the taskbar been visible at all during this?  Is it the taskbar's disappearance that you are referring to when saying "I cannot see the buttons at the bottom where I can open things.  Lots of changes lately.  Cannot see Sykp and more."

                Make sure you click on empty space on a website, then press F11 (take care to press it once).  The taskbar should return.  F11 is a universal key for 'full-screen mode' where a single window will cover the entire display, rather than allowing the taskbar and Window control buttons to appear.  After pressing F11 and going into full-screen mode, you should be able to restore the taskbar by pressing F11 again.

                mis2ko

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                  Re: Lost my buttons on the bottom
                  « Reply #16 on: September 08, 2012, 03:53:03 PM »
                  The key just shows F11.  I am in the blank background (there are leaves and there) and I click F11 in the backround.  It takes me back to what I have sent to you.

                  Veltas



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                  Re: Lost my buttons on the bottom
                  « Reply #17 on: September 08, 2012, 04:04:39 PM »
                  Can you see the taskbar?

                  It may be useful to know that Alt + Tab allows you to switch windows.

                  mis2ko

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                    Re: Lost my buttons on the bottom
                    « Reply #18 on: September 08, 2012, 04:06:45 PM »
                    If I remove Computer Hope and I click f11 in the background nothing happens.

                    Veltas



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                    Re: Lost my buttons on the bottom
                    « Reply #19 on: September 08, 2012, 04:09:04 PM »
                    Don't remove Computer Hope, then.  With Computer Hope there press F11 and see what happens.

                    Can you see the taskbar?

                    hartbeatmr



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                    Re: Lost my buttons on the bottom
                    « Reply #20 on: September 08, 2012, 04:11:45 PM »
                    Good evening mis2ko

                    OK I know what patio is talking about but I believe he meant to say right click an empty area of the desktop and click on personalize then look for display on the left then click on adjust the resolution then on the next box click on the resolution button ans set it to the recommended setting.

                    I do have a question you started this post with not being able to your taskbar correct.

                    If the taskbar is not there at all do you have the start button / globe? do you have your desktop icons?

                    Hope to hear from you soon,Mike       
                    Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?

                    mis2ko

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                      Re: Lost my buttons on the bottom
                      « Reply #21 on: September 08, 2012, 04:12:04 PM »
                      Nope when I am on Computert Hope and click f11 nothing happens.  The only way I can see the task bar is when I reduce the programs I have up.

                      mis2ko

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                        Re: Lost my buttons on the bottom
                        « Reply #22 on: September 08, 2012, 04:16:25 PM »
                        I don't know why but now I can see the tastbar with everything open!

                        hartbeatmr



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                        Re: Lost my buttons on the bottom
                        « Reply #23 on: September 08, 2012, 04:34:50 PM »
                        Then your issue is windows explorer

                        press CTRL+ALT+DEL to fire up the Task Manager. Now on the File menu, select New Task (Run...). Type in "explorer" and press OK. That should restart explorer and re-display your Taskbar.

                        Mike
                        Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?

                        mis2ko

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                          Re: Lost my buttons on the bottom
                          « Reply #24 on: September 08, 2012, 04:43:58 PM »
                          I tried but when C:\ came up I put it in but it would not take it.

                          hartbeatmr



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                          Re: Lost my buttons on the bottom
                          « Reply #25 on: September 08, 2012, 04:55:29 PM »
                          Good evening mis2ko

                          No the C should not come up. Press the "CTRL+ALT+DEL" buttons on the keyboard when you do it will look like this

                          Then follow these instructions:
                          "Now on the File menu, select New Task (Run...). Type in "explorer" and press OK. That should restart explorer and re-display your Taskbar"

                          Mike
                          Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?

                          mis2ko

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                            Re: Lost my buttons on the bottom
                            « Reply #26 on: September 08, 2012, 04:59:07 PM »
                            It says windows cannot find C:\explorer

                            hartbeatmr



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                            Re: Lost my buttons on the bottom
                            « Reply #27 on: September 08, 2012, 05:09:36 PM »
                            Good evening mis2ko and welcome back

                            OK it is possible that you have a couple of different things wrong

                            1 I would download and run MWB you may have a bug / virus that is stopping you. http://download.cnet.com/1770-20_4-0.html?query=malwarebytes&platformSelect=Windows&tag=srch%3Ba&searchtype=downloads&filterName=platform%3DWindows&filter=platform%3DWindows

                            Then if that comes up clean I would  run sfc To run the system file checker press Start, Run, and then type in SFC, followed by its options.
                            "Enter the SFC, the System File Checker."

                            The most common usage of SFC is this:

                                SFC /scannow

                            This causes SFC to scan your system immediately. SFC can take a few minutes to run. As I said above, have your installation CD or equivalent available in case SFC needs to replace a damaged file.

                            While it's not documented anywhere, if SFC replaces any system files, I'd reboot. I just like to make absolutely certain that the file replacement actually takes effect.

                            Mike
                            Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?

                            mis2ko

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                              Re: Lost my buttons on the bottom
                              « Reply #28 on: September 08, 2012, 05:19:30 PM »
                              I pressed the start button and it came up but where is RUN????

                              mis2ko

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                                Re: Lost my buttons on the bottom
                                « Reply #29 on: September 08, 2012, 05:26:28 PM »
                                Malware is running now.  I have McFee.

                                hartbeatmr



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                                Re: Lost my buttons on the bottom
                                « Reply #30 on: September 08, 2012, 05:33:37 PM »
                                If you can't get to it with the taskbar gone.

                                The quickest way is to push the keys on the keyboard "windows key" + R keys that will open the run

                                Mike
                                Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?

                                Veltas



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                                Re: Lost my buttons on the bottom
                                « Reply #31 on: September 08, 2012, 06:52:54 PM »
                                They said the taskbar had come back, so what's the problem?

                                Also, have a look at that screenshot; looks like they pressed F11.

                                It's not unknown for full screen applications to screw up and carry on being fullscreen anyway.

                                Not that they shouldn't do a malware check; one can always do a malware check, no harm in that.

                                hartbeatmr



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                                Re: Lost my buttons on the bottom
                                « Reply #32 on: September 08, 2012, 07:01:12 PM »
                                Good evening Veltas

                                Yes they did say it came back but there has to be a reason of why it disappeared. That is why I asked them to run for malware / virus scans and also to do a file check because if it comes up clean there may be a corrupt windows file.

                                When windows 7 first came out there where may people that had this issue. With the taskbar disappearing completely and some times just the taskbar would be gone but the start button / globe would be there.

                                I am just tying to help the OP find out what the issue is and where it started from. Mike   
                                Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?