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Author Topic: SSL Protocol Error  (Read 22928 times)

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dumply

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    SSL Protocol Error
    « on: October 16, 2012, 02:11:31 PM »
    Since I updated Chrome Browser and Windows updates on Sunday I have been unable to connect to the internet even though my wifi shows as connected - the other computers in the house are working fine.  I get a popup box saying 'SSL Protocol Error'. I uninstalled Chrome browser as I thought it was something to do with that but still not connecting.  I have tried System Restore but the computer wont restore to the specified dates.  Don't know what else to try.   Help!!

    patio

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    Re: SSL Protocol Error
    « Reply #1 on: October 16, 2012, 04:40:18 PM »
    Sounds like you may be infected...what protection apps do you have ...and when's the last time you updated them and ran scans ? ?
       
     
    " Anyone who goes to a psychiatrist should have his head examined. "

    dumply

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      Re: SSL Protocol Error
      « Reply #2 on: October 17, 2012, 12:57:46 AM »
      Hi,

      I've run anti-virus scan and Malwarebytes but no virus showed up

      patio

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      Re: SSL Protocol Error
      « Reply #3 on: October 17, 2012, 07:18:31 AM »
      Have you checked in your Browser (which one is it ?? ) that SSL accept is on ? ?
         
       
      " Anyone who goes to a psychiatrist should have his head examined. "

      dumply

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        Re: SSL Protocol Error
        « Reply #4 on: October 17, 2012, 09:26:53 AM »
        Hi,

        I havn't checked my browser to see if SSL accept is on - now that I've uninstalled Chrome I'm now left with Internet Explorer and Firefox.  How/where do I check to see if SSL is on?

        patio

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        Re: SSL Protocol Error
        « Reply #5 on: October 17, 2012, 09:34:05 AM »
        In FireFox::
        Tools/Options/Advanced/Encryption...
        Make sure both SSL and TSL are checked...
        Re-boot after and login and check.
           
         
        " Anyone who goes to a psychiatrist should have his head examined. "

        dumply

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          Re: SSL Protocol Error
          « Reply #6 on: October 17, 2012, 10:28:05 AM »
          Both are already checked

          patio

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          Re: SSL Protocol Error
          « Reply #7 on: October 17, 2012, 10:53:13 AM »
          Then somethings changed w/your wi-fi setup...
          Try it wired and see if it works...
          If so re-visit your wireless setup including all router options.
             
           
          " Anyone who goes to a psychiatrist should have his head examined. "

          dumply

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            Re: SSL Protocol Error
            « Reply #8 on: October 18, 2012, 02:39:46 AM »
            I've unplugged the ethernet cable out of the desktop computer and plugged it in to the netbook but it won't connect to the internet even though the icon is still showing as connected to the internet

            patio

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            Re: SSL Protocol Error
            « Reply #9 on: October 18, 2012, 07:08:42 AM »
            What all happened prior to this other than installing/un-installing Chrome ? ?
            Were you trying Chrome because of connection issues ? ?

            Also is this the PC with Win7 on it ?
               
             
            " Anyone who goes to a psychiatrist should have his head examined. "

            dumply

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              Re: SSL Protocol Error
              « Reply #10 on: October 18, 2012, 09:37:31 AM »
              The computer was working fine until I updated  the Chrome browser which I've been using for about 12 months.  The PC I'm writing this on isn't the one with the problem.  However I think I've sorted the problem out, I've restored the computer back to factory settings and its working fine again.  Thank you very much for all your suggestions.

              patio

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              Re: SSL Protocol Error
              « Reply #11 on: October 18, 2012, 10:20:54 AM »
              Good News indeed...glad you're fixed up and Welcome Aboard...
                 
               
              " Anyone who goes to a psychiatrist should have his head examined. "