XP reinstall will not read Start up disc

[helero]

My  Gateway 7330GZ crashed and I tried to reinstall windows XP using just the computer. It seemed to be working and got to the point that it needed re-start to set up windows. Got hung up on "installing Drivers"  I called Gateway but computer too old for reinstall disc to I was sent (by Gateway) to another company to burn a disc. When reinstalling it allows me to pick "CD" for installation but never asks for a product key or follows the instruction sheet that was sent. It also gets to restart computer and gets hung up in the same place. Thanks

[DaveLembke]

What is other companies CD called? The best disc would be an OEM XP disc to perform a repair installation with. I dont know of any free disc's available that can do this so I am curious as to this companies disc image. If you can provide URL/web link in addition to name of this tool, I can make a copy of it at my end and see what you are working with and then be able to assist you further.