I have tried the shutdown method by holding down the start button for 10 seconds, then remove the battery & start up again, left it saying with the blue screen background - Please wait, left this like this for 4 hours, I then managed to select safe mode, just keeps on going round in circles, screen just says one of the files needs to be checked for consistency, then lots of rows saying deleting index entry, then says removing orphaned file, then back to that blue screen saying please wait, then it restarts itself & keeps on going around the above in circles