YouTube videos not playing in FireFox (help)

[AlwaysScrewed]

This wasn't happening yesterday but now it is.

YouTube videos aren't playing on my FireFox 17.0.1

It either buffers constantly or says "An error occurred. Please try again later"

I don't have anything called "Video DownloadHelper" on my FireFox that I just Googled and it said to get rid of. I don't have anything like that in my add-ons.

I tried clearing my cookies and my cache and that didn't work.

Can someone help me out here please? I'd really appreciate it.

Thanks.

[truenorth]

Have you tried any other browsers?truenorth

[AlwaysScrewed]

Have you tried any other browsers?truenorth

No because I like FireFox the best.

[TechnoGeek]

Are you inside a school or other organization, or do you use a proxy?

At my school, there is a content filter/proxy (which I'm pretty sure has some glaring bugs...) that requires login with student ID / password. Some globally unblocked websites (such as youtube) will load, but the domains the videos are hosted on are unblocked when logged in. If you're not logged in to the filter, no video works, period. Issues similar to this are common with this particular proxy...

Bottom line: I see this issue often if you can access youtube.com, but you can't access the other related domains that youtube stores the actual videos on.

[AlwaysScrewed]

Are you inside a school or other organization, or do you use a proxy?

At my school, there is a content filter/proxy (which I'm pretty sure has some glaring bugs...) that requires login with student ID / password. Some globally unblocked websites (such as youtube) will load, but the domains the videos are hosted on are unblocked when logged in. If you're not logged in to the filter, no video works, period. Issues similar to this are common with this particular proxy...

Bottom line: I see this issue often if you can access youtube.com, but you can't access the other related domains that youtube stores the actual videos on.

Uh... no. I'm at home.

[TechnoGeek]

Uh... no. I'm at home.

Are you running any plugin-blockers, ad-blockers, or script blockers?

If you run 'ping ytimg.com' from a command prompt (Start -> Run -> cmd)
it should look something like this:

Code: [Select]

C:\Users\Blah>ping ytimg.com

Pinging ytimg.com [67.215.65.132] with 32 bytes of data:
Reply from 67.215.65.132: bytes=32 time=88ms TTL=56
Reply from 67.215.65.132: bytes=32 time=87ms TTL=56
Reply from 67.215.65.132: bytes=32 time=87ms TTL=56
Reply from 67.215.65.132: bytes=32 time=87ms TTL=56

Ping statistics for 67.215.65.132:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 87ms, Maximum = 88ms, Average = 87ms

If it says request timed out then you're not connecting to youtube's content server.

[AlwaysScrewed]

Are you running any plugin-blockers, ad-blockers, or script blockers?

If you run 'ping ytimg.com' from a command prompt (Start -> Run -> cmd)
it should look something like this:

Code: [Select]

C:\Users\Blah>ping ytimg.com

Pinging ytimg.com [67.215.65.132] with 32 bytes of data:
Reply from 67.215.65.132: bytes=32 time=88ms TTL=56
Reply from 67.215.65.132: bytes=32 time=87ms TTL=56
Reply from 67.215.65.132: bytes=32 time=87ms TTL=56
Reply from 67.215.65.132: bytes=32 time=87ms TTL=56

Ping statistics for 67.215.65.132:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 87ms, Maximum = 88ms, Average = 87ms

If it says request timed out then you're not connecting to youtube's content server.

Nope. I'm not.

Also... I just tried it on my laptop, which also has FireFox 17.0.1 and it's working fine. Which means it's some sort of issues on my desktop computer.

 

[Allan]

Try running Firefox (Safe Mode) and see what happens.

[reddevilggg]

Also... I just tried it on my laptop, which also has FireFox 17.0.1 and it's working fine. Which means it's some sort of issues on my desktop computer.

No, it doesn't, it just means you have Firefox set up differently on your laptop than on your desktop. Browsers are installed into each machine and alterations made on one machine will not affect another. It may means that Firefox on your desktop has been setup differently. As Allan suggested - Run FF in Safe mode.

[AlwaysScrewed]

It looks like it was a problem with YouTube itself.

Because I just tried YouTube again on my desktop computer.

It's working fine now.

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