FBI virus, black screen for desktop, etc HELP

[SuperDave]

At this point, your best bet would be save your important data and run The System Recover.

[katlyn]

I downloaded the AVG anit-virus and ran the scan...found this....








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[SuperDave]

But, you still have the black screen?

[katlyn]

This is from the sfc scan....  it will not let me open the log.
Yes, I still have the black screen, but I have ,my desktop if I run explorer from t/m.






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[katlyn]

I don't know if this is helpful, but some of my updates cannot load successfully.




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Also, I updated my version of Java followed the instructions from ch on how to disable pop-ups thru about:config  (except the privacy popups.firstTime option was not htere yo change to false)  But I am still getting pop-ups.

[SuperDave]

This is from the sfc scan....  it will not let me open the log.

That's ok. I didn't need to see the log. Did it ever ask for the OS disk while running SFC?

Yes, I still have the black screen, but I have ,my desktop if I run explorer from t/m.

There are two ways that I know off to fix that problem. One is to run the Recovery Console which will take your computer back to the day it was purchased. The other way is to edit the registry so that it will boot normally. This is dangerous procedure and most experts don't even want to mess around in the Registry. I still think the Recovery would be your best bet. It's a bit more work but you end up with a new computer.

[katlyn]

There are two ways that I know off to fix that problem. One is to run the Recovery Console which will take your computer back to the day it was purchased. The other way is to edit the registry so that it will boot normally. This is dangerous procedure and most experts don't even want to mess around in the Registry. I still think the Recovery would be your best bet. It's a bit more work but you end up with a new computer.
[/quote]

Will this delete my photos and other programs I have downloaded? And I have found Microsoft office, it just won't let me run it. And no, it did not ask for my OS disk.

[SuperDave]

Could you please run aswMBR.exe again as described in Reply # 19 and post the log.

Will this delete my photos and other programs I have downloaded?

You should save your important photos, videos, music and other important data to DVD's. You should also make a note of which programs you have downloaded and install so that you can re-install them.

[katlyn]

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2013-02-01 18:56:28
-----------------------------
18:56:28.326    OS Version: Windows 6.0.6001 Service Pack 1
18:56:28.326    Number of processors: 1 586 0x7F02
18:56:28.326    ComputerName: HAILEY-PC  UserName: Hailey
18:56:41.066    Initialize success
18:56:57.551    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000055
18:56:57.561    Disk 0 Vendor: ST325031 3.AH Size: 238475MB BusType: 3
18:56:57.601    Disk 0 MBR read successfully
18:56:57.621    Disk 0 MBR scan
18:56:57.631    Disk 0 Windows VISTA default MBR code
18:56:57.651    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS       226674 MB offset 63
18:56:57.691    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS        11797 MB offset 464230305
18:56:57.741    Disk 0 scanning sectors +488392065
18:56:57.841    Disk 0 scanning C:\Windows\system32\drivers
18:57:09.111    Service scanning
18:57:30.871    Modules scanning
18:57:41.741    Disk 0 trace - called modules:
18:57:41.771    ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll storport.sys nvstor32.sys
18:57:41.781    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x853000c8]
18:57:41.791    3 CLASSPNP.SYS[86335745] -> nt!IofCallDriver -> [0x845ea688]
18:57:42.041    5 acpi.sys[862126a0] -> nt!IofCallDriver -> \Device\00000055[0x845ea9c0]
18:57:42.061    Scan finished successfully
18:58:48.851    Disk 0 MBR has been saved successfully to "C:\Users\Hailey\Documents\MBR.dat"
18:58:48.881    The log file has been saved successfully to "C:\Users\Hailey\Documents\aswMBR3.txt"

[SuperDave]

I've had my mentor take a look at your problem and he suggests that you should try another monitor on the computer. Your monitor is almost 5 years old and they can go bad. Another thing to try is located here.

[katlyn]

I fixed the issue with my videos not being able to go full screen (if I clicked on the full screen option, my screen would go black, had to hit escape to return to the screen with a minimized video) In settings, I disabled the hardware acceleration selection in adobe flash and now my videos can go full screen.

[SuperDave]

Ok, I didn't know you were having problems with videos. Do you require any more assistance?

[katlyn]

If I do the Windows security reset, will I loose and pictures, downloads, etc.?  This is different from a system restore isn't it?
Reply #39 about the videos.

[SuperDave]

If I do the Windows security reset, will I loose and pictures, downloads, etc.?  This is different from a system restore isn't it?
Reply #39 about the videos.

If you run the Recovery Console it will return your computer back to the date you bought it. As I stated before, you can save your photos, videos, music and your downloads to an external hard drive or DVD's . You should make a note of what programs you have installed so you may go back and re-install them afterwards.
System Restore will only return your computer to the state it was in to a specific date and will not harm your data. You could try that if you have a Restore point previous to the date you started having problems.

Run the Vista Recovery Console.

1. Eject and remove any discs or memory cards from your computer.

2. Click the "Start" button on the desktop to open the Start menu, click the small arrow icon to the right of the lock icon and select "Restart".

3. Hold the "F8" key on your computer's keyboard as Windows Vista reboots.

4. Highlight and select "Repair your computer" choose your keyboard type and click "Next".

5. Choose your user name, type your password if prompted and click "OK" to access the System Recovery Options menu.