Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: ...please do not power off or unplug your machine Installing update 1 of 6......  (Read 12429 times)

0 Members and 1 Guest are viewing this topic.

vickie2023

    Topic Starter


    Rookie

    Thanked: 1
    It has been saying this for 3-4 hours already. no change. lap top.

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 169
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Mac OS
    Hold the power button for 5-10 seconds. The laptop will turn off.

    Press the power button again to turn the laptop on.

    If a message comes up before Windows boots, select "Start Windows Normally".

    Try update again.

    Post back with results.

    ;)

    vickie2023

      Topic Starter


      Rookie

      Thanked: 1
      Thank you!  :)  Thank you!

      This worked!

      Carbon Dudeoxide

      • Global Moderator

      • Mastermind
      • Thanked: 169
        • Yes
        • Yes
        • Yes
      • Certifications: List
      • Experience: Guru
      • OS: Mac OS
      Good to know!

      If anything unexpected happens, you know where to go. :)