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Author Topic: Bad drivers after malware removal  (Read 10534 times)

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TheWaffle

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Bad drivers after malware removal
« on: April 27, 2013, 05:53:59 PM »
An acre aspire had a lot of malware on it.  Removed it with spybot s&d and on reboot startup repair reported bad drivers. How do I delete the bad driver so it can replaced with generic ones? 

[recovering disk space, attachment deleted by admin]
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #1 on: April 27, 2013, 05:55:03 PM »
Start up repair pics

[recovering disk space, attachment deleted by admin]
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #2 on: April 27, 2013, 05:56:14 PM »
Cont

[recovering disk space, attachment deleted by admin]
« Last Edit: April 27, 2013, 06:34:28 PM by TheWaffle »
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patio

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Re: Bad drivers after malware removal
« Reply #3 on: April 27, 2013, 08:22:28 PM »
What is that reporting the errors ? ?
Is that the Acer diagnostics at boot ?
Is this a laptop or desktop ?
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #4 on: April 27, 2013, 08:50:35 PM »
It is a desktop and startup repair
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Allan

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Re: Bad drivers after malware removal
« Reply #5 on: April 28, 2013, 04:19:38 AM »
spybot is old school and should be removed. The best malware apps are MalwareBytes and SuperAntispyware. Also, do you have an anti virus app installed? Did you run a full scan with it?
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patio

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Re: Bad drivers after malware removal
« Reply #6 on: April 28, 2013, 05:47:38 AM »
So you are running the Acer repair...those screens are not from a startup repair which is built into Windows.
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #7 on: April 28, 2013, 06:52:02 AM »
That is WINDOWS startup repair saying that it can't fix the problem automatically.
I ran spybot off a cd out of laziness. ( I had it on a flash drive 10 feet away) so there are no logs.
The only malware from the long list I can remember was myweb search toolbar. 
The computer is running 3 different anti viruses all junk.  And 4 "system optimizers" all will be removed if I can get it to boot again.
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patio

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Re: Bad drivers after malware removal
« Reply #8 on: April 28, 2013, 08:07:25 AM »
It didn't look like it here...'course it's a partial screenshot.
What Win version is this ? ?
What happens if you boot into safemode ? ?
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #9 on: April 28, 2013, 12:57:26 PM »
Its windows vista 32.
Ill try safe mode
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #10 on: April 28, 2013, 01:35:24 PM »
When I boot to safe mode it loads drivers but then hangs on crcdisk.sys then I get a black screen with my arrow. I can move and that's it. None of the keys on the keyboard do anything. It is also the last driver loaded on the "ntbtlog.txt".
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patio

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Re: Bad drivers after malware removal
« Reply #11 on: April 28, 2013, 01:53:19 PM »
Sounds like a failing HDD to me...
Boot to safemode and run chkdsk /r from command prompt.
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #12 on: April 28, 2013, 02:02:18 PM »
Command prompt doesn't even display.
I tryed this.
I ran a full scan with gw scan and it said it was healthy.
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #13 on: April 28, 2013, 04:52:30 PM »
Gparted ado reported the drive as healthy.
Crc
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TheWaffle

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Re: Bad drivers after malware removal
« Reply #14 on: April 28, 2013, 04:55:01 PM »
Is crcdisk.sys the same on all vista computers?  Can I copy it from a working vista installation?
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