AMD Radeon HD 6870M. Laptop Alienware M17X R3

[JavierAbascal]

Hello everyone,

First. I have updated to Windows 8.1 Today and since it, I have no idea about how to install the drivers of my Radeon HD 6000 Series. I use the DriverSweeper to eliminate all the previews version (incompatible now) and the CCleaner to fix the registers. After a CLEAN uninstall of the previous drivers, I try to install the new ones (http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064) and when they are installing the driver the screen goes White.

It stays White forever and I cannot do anything. And ATI Catalyst isn't installed.

Do you have any idea about what to do to avoid that permanent white screen while installing the Drivers?

Thank you in advance

Sincerely,

[patio]

The drivers should be obtained directly from the Alienware site...

[JavierAbascal]

Hello Patio,

They are the same. I mean, I have tried like 5 different drivers, and the same happens. All is like going well... but the when the drivers are installing it happens. In addition, If you see the date of the drivers in Alienware website are from 2011... There wasn't windows 8. I really would like to know why the drivers like "check" my graphic card and is like they disconnect and I cannot see anything except the white screen.

Thank you anyway for your answer

[patio]

Then you may have to revert to your previous OS...that is until someone writes Win8 drivers for it as it won't work without them.