I recently started using a Microsoft webcam (Device manager shows it as Microsoft Lifecam VX-2000, model number printed on the camera is 1381). At first everything seemed to be OK as Skype worked OK. At that moment that was all I needed. However, later on I realized that all other programs somehow are unable to use it including Win XP I am using. When I go to My Computer, double click on camera’s icon I get a pop up window with “Creation of the video preview failed. Please check the device connection and make sure that the device is not being used by another application or user.” message. All other programs (Acrobat, Photoshop, Word) are facing the same issue.
I have a doubt that the remaining of my previous Intel CS330 webcam’s drivers may be the reason. Is it possible and if it is how to resolve the issue? I say doubts, as although I uninstalled the drivers of this Intel cam. from device manager, all the programs are still showing “Intel USB Video Camera” in the list of scanners when I go to Import/scan/insert picture menus. Also, when I chose “Intel USB Video Camera” option from the list, my Mocrosoft camera’s light blinks and “Intel USB Video Camera – Image Source” window pops up along with that “Creation of the video preview failed. Please check the device connection and make sure that the device is not being used by another application or user.” error window. I did a search in my computer to find that Image Source software, but found nothing.
By the way, I just plugged it in my other computer running Win XP and everything was OK there.
Please help.
Regards