Not sure I'm in the right place for this question. I have IE11/Windows 7. When my wife or grandson (not sure which) was playing games, something called conduit or something like hat was trying to download, but my anti-virus blocked it. Unfortunately it kept popping up everytime the wife tried to play something or go to her home page. Anyways, I searched online and all my answers said to simply reset ie, which I did but now she gets mad cuz she can't play her games because of the error. I know the system meets the minimum requirements because all was fine before this conduit thing. I did a virus scan/check and it's all clean. Thanks for any help you can provide or shed light on this issue.