Windows Command popped up...

[JesinFL]

...and the second time it happened I saw "1 file copied" appear three times in that window. I used Malwarebytes before I went to the CH chat, so I don't have a Malwarebytes log. Sorry. Here's what I do have:



[recovering disk space, attachment deleted by admin]

[JesinFL]

And...

[recovering disk space, attachment deleted by admin]

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please run MBAM again and post the log.
The Security check shows you have Windows Defender (the resident AV for Windows) and Avast. You should only have one AV active on your computer at any time. One will have to be disabled otherwise, it will cause conflicts.
*************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message
********************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.

[JesinFL]

MBAM Log

Also, when I accessed Windows Defender it said that it was turned off and isn't monitoring my computer.

[recovering disk space, attachment deleted by admin]

[SuperDave]

Download Combofix from any of the links below, and save it to your DESKTOP. 
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

[JesinFL]

JRT - Should I wait for you to review this before I complete the tasks in your last message?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 8 x64
Ran by Jessica on Wed 02/19/2014 at 15:00:38.95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 02/19/2014 at 15:12:01.03
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[SuperDave]

Should I wait for you to review this before I complete the tasks in your last message?

No, please run all of them and post the logs.

[JesinFL]

ComboFix 14-02-20.01 - Jessica 02/20/2014  18:50:48.1.4 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3546.1998 [GMT -5:00]
Running from: c:\users\Jessica\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-21 to 2014-02-21  )))))))))))))))))))))))))))))))
.
.
2014-02-21 00:01 . 2014-02-21 00:01   --------   d-----w-   c:\users\Default\AppData\Local\temp
2014-02-19 19:31 . 2014-02-19 19:31   --------   d-----w-   c:\windows\ERUNT
2014-02-17 15:39 . 2013-12-04 23:43   583680   ----a-w-   c:\windows\system32\msdrm.dll
2014-02-17 15:39 . 2013-12-04 23:37   451072   ----a-w-   c:\windows\SysWow64\msdrm.dll
2014-02-17 05:07 . 2013-03-05 17:01   91712   ----a-w-   c:\windows\system32\drivers\CLVirtualDrive.sys
2014-02-17 05:07 . 2014-02-17 05:07   --------   d-----w-   c:\program files (x86)\Common Files\CyberLink
2014-02-17 05:06 . 2013-11-01 05:53   2232664   ----a-w-   c:\windows\system32\drivers\tcpip.sys
2014-02-17 05:05 . 2013-11-25 23:17   83968   ----a-w-   c:\windows\system32\drivers\hidclass.sys
2014-02-17 05:03 . 2014-02-01 09:18   2648576   ----a-w-   c:\windows\system32\iertutil.dll
2014-02-17 05:03 . 2014-02-01 09:18   3960320   ----a-w-   c:\windows\system32\jscript9.dll
2014-02-17 05:03 . 2014-02-01 07:57   2877952   ----a-w-   c:\windows\SysWow64\jscript9.dll
2014-02-17 05:03 . 2014-02-01 07:57   108032   ----a-w-   c:\program files (x86)\Internet Explorer\jsdebuggeride.dll
2014-02-17 05:02 . 2013-11-20 00:15   3842560   ----a-w-   c:\windows\system32\d2d1.dll
2014-02-17 05:02 . 2014-01-12 23:30   2238976   ----a-w-   c:\windows\system32\d3d10warp.dll
2014-02-17 05:02 . 2013-11-19 23:57   3288576   ----a-w-   c:\windows\SysWow64\d2d1.dll
2014-02-17 05:02 . 2014-01-12 23:30   2032640   ----a-w-   c:\windows\SysWow64\d3d10warp.dll
2014-02-10 17:43 . 2014-02-10 17:51   --------   d-----w-   C:\AdwCleaner
2014-02-10 17:36 . 2014-02-10 17:36   --------   d-----w-   c:\program files\CCleaner
2014-02-10 14:03 . 2014-02-10 14:03   --------   d-----w-   c:\users\Jessica\AppData\Roaming\Malwarebytes
2014-02-10 14:02 . 2014-02-10 14:02   --------   d-----w-   c:\programdata\Malwarebytes
2014-02-10 14:02 . 2014-02-10 14:02   --------   d-----w-   c:\program files (x86)\Malwarebytes' Anti-Malware
2014-02-10 14:02 . 2013-04-04 19:50   25928   ----a-w-   c:\windows\system32\drivers\mbam.sys
2014-02-10 13:57 . 2014-02-10 13:57   --------   d-----w-   c:\programdata\{18165758-115C-4DC0-9EC2-FF89F725767F}
2014-01-23 16:53 . 2014-01-23 22:15   --------   d-----w-   c:\users\Jessica\AppData\Local\FluxSoftware
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-20 21:16 . 2013-09-18 10:51   65536   ----a-w-   c:\windows\system32\spu_storage.bin
2014-02-18 14:32 . 2013-12-09 21:51   88567024   ----a-w-   c:\windows\system32\MRT.exe
2014-01-30 21:10 . 2012-07-26 08:14   78296   ----a-w-   c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-30 21:10 . 2012-07-26 08:14   694240   ----a-w-   c:\windows\SysWow64\FlashPlayerApp.exe
2014-01-13 05:22 . 2014-01-13 05:23   2810072   ----a-w-   c:\windows\system32\RtPgEx64.dll
2014-01-13 05:22 . 2014-01-13 05:23   3692632   ----a-w-   c:\windows\system32\drivers\RTKVHD64.sys
2014-01-13 05:22 . 2014-01-13 05:23   617176   ----a-w-   c:\windows\system32\RtDataProc64.dll
2014-01-13 05:22 . 2014-01-13 05:23   2587352   ----a-w-   c:\windows\system32\RtkAPO64.dll
2014-01-13 05:22 . 2014-01-13 05:23   1021656   ----a-w-   c:\windows\system32\RtkApi64.dll
2014-01-13 05:22 . 2014-01-13 05:23   1286360   ----a-w-   c:\windows\system32\RTCOM64.dll
2014-01-13 05:22 . 2014-01-13 05:23   37850112   ----a-w-   c:\windows\system32\RCoRes64.dat
2014-01-13 05:22 . 2014-01-13 05:23   151256   ----a-w-   c:\windows\system32\RCoInstII64.dll
2014-01-13 05:21 . 2014-01-13 05:23   113576   ----a-w-   c:\windows\system32\CONEQMSAPOGUILibrary.dll
2014-01-13 05:21 . 2014-01-13 05:23   209096   ----a-w-   c:\windows\system32\AERTAC64.dll
2014-01-13 05:21 . 2013-09-18 10:54   2080472   ----a-w-   c:\windows\RtlExUpd.dll
2014-01-13 05:12 . 2014-01-13 05:13   1795952   ----a-w-   c:\windows\system32\WdfCoInstaller01011.dll
2014-01-13 05:12 . 2014-01-13 05:13   421616   ----a-w-   c:\windows\system32\SynTPCo19.dll
2014-01-13 05:12 . 2014-01-13 05:13   169712   ----a-w-   c:\windows\SysWow64\SynTPCom.dll
2014-01-13 05:12 . 2014-01-13 05:13   524016   ----a-w-   c:\windows\system32\drivers\SynTP.sys
2014-01-13 05:12 . 2014-01-13 05:13   251632   ----a-w-   c:\windows\system32\SynTPAPI.dll
2014-01-13 05:12 . 2014-01-13 05:13   722160   ----a-w-   c:\windows\system32\SynCOM.dll
2014-01-13 05:12 . 2014-01-13 05:13   400112   ----a-w-   c:\windows\SysWow64\SynCom.dll
2013-12-30 07:07 . 2013-09-18 10:53   290008   ----a-w-   c:\windows\system32\drivers\RtsP2Stor.sys
2013-12-30 07:07 . 2013-09-18 10:53   9889352   ----a-w-   c:\windows\SysWow64\RtsP2StorIcon.dll
2013-12-14 03:17 . 2013-12-14 03:17   65776   ----a-w-   c:\windows\system32\drivers\aswRvrt.sys
2013-12-14 03:17 . 2013-12-14 03:17   205320   ----a-w-   c:\windows\system32\drivers\aswVmm.sys
2013-12-14 03:17 . 2013-12-14 03:17   409832   ----a-w-   c:\windows\system32\drivers\aswSP.sys
2013-12-14 03:17 . 2013-12-14 03:17   1032416   ----a-w-   c:\windows\system32\drivers\aswSnx.sys
2013-12-14 03:17 . 2013-12-14 03:17   84328   ----a-w-   c:\windows\system32\drivers\aswMonFlt.sys
2013-12-14 03:17 . 2013-12-14 03:17   38984   ----a-w-   c:\windows\system32\drivers\aswFsBlk.sys
2013-12-14 03:17 . 2013-12-14 03:17   334648   ----a-w-   c:\windows\system32\aswBoot.exe
2013-12-14 03:17 . 2013-12-14 03:17   92544   ----a-w-   c:\windows\system32\drivers\aswRdr2.sys
2013-12-14 03:17 . 2013-12-14 03:17   43152   ----a-w-   c:\windows\avastSS.scr
2013-12-07 21:37 . 2013-12-07 21:37   96168   ----a-w-   c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-12-07 18:00 . 2013-12-07 18:00   17536   ----a-w-   c:\programdata\Microsoft\windowssampling\Sqm\Manifest\Sqm3.bin
2013-12-07 06:37 . 2014-01-15 13:37   688640   ----a-w-   c:\windows\system32\WSShared.dll
2013-12-07 06:37 . 2014-01-15 13:37   163840   ----a-w-   c:\windows\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-07 05:15 . 2014-01-15 13:37   562688   ----a-w-   c:\windows\SysWow64\WSShared.dll
2013-12-07 05:15 . 2014-01-15 13:37   124928   ----a-w-   c:\windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-12-07 02:52 . 2012-07-26 08:13   22240   ----a-w-   c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-11-23 06:43 . 2013-12-12 11:32   420864   ----a-w-   c:\windows\system32\WMPhoto.dll
2013-11-23 05:05 . 2013-12-12 11:32   368640   ----a-w-   c:\windows\SysWow64\WMPhoto.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoogleChromeAutoLaunch_6C112C83343D2B64 D49383DF78ACF1FC"="c:\program files (x86)\Google\Chrome\Application\chrome.exe" [2014-02-01 866632]
"Power2GoExpress8"="c:\program files (x86)\CyberLink\Power2Go8\Power2GoExpress8.exe" [2013-08-05 1713416]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2013-04-17 642656]
"AccelerometerSysTrayApplet"="c:\program files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe" [2013-03-01 77088]
"YouCam Service"="c:\program files (x86)\CyberLink\YouCam\YouCamService.exe" [2013-05-22 267224]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2013-12-14 3568312]
"HPMessageService"="c:\program files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe" [2013-10-08 1045304]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe

R3 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys

R3 SmbDrv;SmbDrv;c:\windows\System32\drivers\Smb_driver_AMDASF.sys;c:\windows\SYSNATIVE\drivers\Smb_driver_AMDASF.sys

R3 SmbDrvI;SmbDrvI;c:\windows\System32\drivers\Smb_driver_Intel.sys;c:\windows\SYSNATIVE\drivers\Smb_driver_Intel.sys

R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys

S0 amd_sata;amd_sata;c:\windows\System32\drivers\amd_sata.sys;c:\windows\SYSNATIVE\drivers\amd_sata.sys

S0 amd_xata;amd_xata;c:\windows\System32\drivers\amd_xata.sys;c:\windows\SYSNATIVE\drivers\amd_xata.sys

S0 aswRvrt;avast! Revert;

S0 aswVmm;avast! VM Monitor;

S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys;c:\windows\SYSNATIVE\drivers\aswSnx.sys

S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys;c:\windows\SYSNATIVE\drivers\aswSP.sys

S1 CLVirtualDrive;CLVirtualDrive;c:\windows\system32\DRIVERS\CLVirtualDrive.sys;c:\windows\SYSNATIVE\DRIVERS\CLVirtualDrive.sys

S2 AdaptiveSleepService;AdaptiveSleepService;c:\program files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe;c:\program files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys;c:\windows\SYSNATIVE\drivers\aswFsBlk.sys

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys

S2 DACoreService;Dragon Notes Core;c:\program files (x86)\Nuance\Dragon Notes\Core\DACore.exe;c:\program files (x86)\Nuance\Dragon Notes\Core\DACore.exe

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe

S3 AmdAS4;AmdAS4 service;c:\windows\System32\drivers\AmdAS4.sys;c:\windows\SYSNATIVE\drivers\AmdAS4.sys

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW86.sys;c:\windows\SYSNATIVE\drivers\AtihdW86.sys

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys

S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;c:\windows\system32\DRIVERS\RtsP2Stor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsP2Stor.sys

S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys

S3 WirelessButtonDriver;HP Wireless Button Driver Service;c:\windows\System32\drivers\WirelessButtonDriver64.sys;c:\windows\SYSNATIVE\drivers\WirelessButtonDriver64.sys

.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
apphost   REG_MULTI_SZ      apphostsvc
iissvcs   REG_MULTI_SZ      w3svc was
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-04 19:13   1211720   ----a-w-   c:\program files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-11 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2297949839-4153486618-4028779629-1002Core.job
- c:\users\Jessica\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-12-26 23:23]
.
2014-02-20 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2297949839-4153486618-4028779629-1002UA.job
- c:\users\Jessica\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-12-26 23:23]
.
2014-02-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-12-07 03:58]
.
2014-02-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-12-07 03:58]
.
2014-02-20 c:\windows\Tasks\HPCeeScheduleForJessica.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 09:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-12-14 03:17   326944   ----a-w-   c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2014-01-13 7203032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NCPluginUpdater"="c:\program files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" [2014-01-29 21720]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
.
- - - - ORPHANS REMOVED - - - -
.
ShellIconOverlayIdentifiers-{F241C880-6982-4CE5-8CF7-7085BA96DA5A} - (no file)
ShellIconOverlayIdentifiers-{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} - (no file)
ShellIconOverlayIdentifiers-{BBACC218-34EA-4666-9D7A-C78F2274A524} - (no file)
ShellIconOverlayIdentifiers-{F241C880-6982-4CE5-8CF7-7085BA96DA5A} - (no file)
ShellIconOverlayIdentifiers-{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} - (no file)
ShellIconOverlayIdentifiers-{BBACC218-34EA-4666-9D7A-C78F2274A524} - (no file)
AddRemove-{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE} - c:\program files (x86)\InstallShield Installation Information\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2014-02-20  19:06:38
ComboFix-quarantined-files.txt  2014-02-21 00:06
.
Pre-Run: 664,627,826,688 bytes free
Post-Run: 664,688,353,280 bytes free
.
- - End Of File - - E121A1DD61ABA788750B3D28C8FFDA41
5FB38429D5D77768867C76DCBDB35194

[SuperDave]

Please read here for more information about WildTangent. Your choice if you want to remove it or not.

If you choose to follow my advice, please follow these instructions.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

•WildTangent Web Driveror anything related to WildTangent.
****************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page for performing a scan.
• Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  
• When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  
• Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
• Copy and paste the contents of these two log files in your next reply.