Unable to remove Privoxy

[Craftqueen707]

Hello, I installed a few programs recently (yes, I shouldn't have) and somehow I got a program called Privoxy installed on my computer. When installed, I get tons of ads and new tab popups while browsing the internet. After uninstalling my browsers stop working until I select a "no proxy" setting and then they work for a minute and the setting changes back. I am unable to delete all of the Privoxy files after the uninstall (error: unable to delete because the file is open in Privoxy.exe). When I log off or turn off my computer the program is reinstalled. I have tried running Superantispyware, malwarebytes anti-malware and Norton antivirus with no resolution. Any suggestions you can offer to completely remove this from my computer would be greatly appreciated!

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• It should update automatically if the computer is connected to the internet.
• Click on Threat Scan and click on Scan Now.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  
• Click on "Quarantine All" You may be asked to Restart your computer to completely remove the infections.
  
• When disinfection is completed you can click on "Copy to Clipboard".
  
• Paste the log in you next reply (CTRL+ V)

*************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.

[Craftqueen707]

After doing what you stated my browser is running ok and the Privoxy file seems to be deleted from my program files but please let me know if you think any further action is needed. Thank you!

# AdwCleaner v3.211 - Report created 29/05/2014 at 22:17:12
# Updated 26/05/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Kristen - SKARO
# Running from : C:\Users\Kristen\Downloads\adwcleaner_3.211 (1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

[!] Folder Deleted : C:\Program Files (x86)\MSR

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\AppDataLow\Software

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041


-\\ Mozilla Firefox v

[ File : C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\kgbt3mof.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [28550 octets] - [26/05/2014 18:25:33]
AdwCleaner[R1].txt - [1246 octets] - [29/05/2014 22:09:27]
AdwCleaner[S0].txt - [25600 octets] - [26/05/2014 19:07:54]
AdwCleaner[S1].txt - [1179 octets] - [29/05/2014 22:17:12]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1239 octets] ##########


Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/29/2014
Scan Time: 10:52:43 PM
Logfile:
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.05.30.05
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Kristen

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 309328
Time Elapsed: 20 min, 26 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by Kristen on Thu 05/29/2014 at 22:57:25.04
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{4FF36647-C2B3-416C-A845-627076EBEB7C}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{6BA7B3E2-E9D0-4FD4-B24E-656852B300F7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{F194CFD8-D3D5-42DF-805C-0087A161448F}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-298066729-2538870816-786422933-1001\Software\web assistant
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\couponalert_2pei
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4623A8C4-150D-4983-8982-68C01E7D6541}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\DropDownDealsSetup_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\DropDownDealsSetup_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\RocketFuelInstaller_PricePeep_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\RocketFuelInstaller_PricePeep_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\DropDownDealsSetup_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\DropDownDealsSetup_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\RocketFuelInstaller_PricePeep_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\RocketFuelInstaller_PricePeep_RASMANCS



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Failed to delete: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0229C70E-72D1-4462-818A-5C18AC6A1C05}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{022AEEB4-EDF9-412B-86AB-6BEBA90FC0E4}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0268A907-2CC4-4E85-A799-4CD0A97557C1}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{05ADEF31-4881-4DD9-9A82-ED3D79181D78}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0729DB95-2053-4D2B-A9FD-815C686D4D40}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{073E5482-5398-4027-88E5-B4EBC0838042}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{090BA8FA-B767-4EBC-AE19-A50BF60BE2CF}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{092154BE-63F9-47F0-B051-7A2405367EB2}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{09A82A0D-E988-474B-8AAD-2AF99B2F31F7}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{09C2CE41-AE3F-42AF-970D-6516B1AE98AF}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0A8B8E69-ED81-43B6-BE70-53E18AF93B96}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0B3A0BF6-3B42-4B0D-B962-702580A932F6}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0C58533A-65BE-4A1F-A572-A7B958506948}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0C74DBC0-3778-4325-B8BB-F4B017BCDC50}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0CA07133-1F6F-422C-B7F5-24110332921A}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0CD05140-1AFF-4055-BBBF-BA78FF24B19B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0CE2F151-7C0C-4118-89BD-A3FE7594DC9B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0F445BAE-A49D-4505-A5A6-54EF6EDC50D0}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{0FDD0DF3-EE2A-4CD8-A8E0-4D016BF837D1}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{10A7D7F7-8B25-49FE-9F78-164846BF4BCA}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{1137B775-C264-4993-B150-3484FD6464C4}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{1245CF8A-1FBE-4B2B-B67A-11AD55AEF852}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{1303AE6B-0C5F-49C7-9936-54EAB2212176}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{132E587F-C127-4F14-962A-AC262C8623F9}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{13C63EBA-7B41-4E39-9D1C-A213097BBEAC}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{14798037-66AF-4C29-BD6E-DA440FF3F061}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{1F2614AA-E777-45AE-B890-D2F250DC4308}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{239BED3E-A4BE-4165-8E8E-BDD4F54BC3FA}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{244B0B01-A775-4529-8E2B-23D1A5566DF8}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2AA28A89-A9D4-4320-9CC6-DC8634D574EF}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2B3247A0-3033-40B9-B3BD-7B118D6F5B09}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2BCBD0C8-BAC1-4C64-8922-3A4EDD4DF50D}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2BDD9405-B70A-4F94-9887-BD19305C77FE}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2CFB4EAA-CBC5-464B-A2B3-53AE27874829}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2F10E5C8-3F7F-4777-837B-5B3378C165E8}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{2F19383C-F64B-4897-9815-FA0FA1E7A3D9}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{303CB6D0-6FB1-4B30-9493-74F894EA6424}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{32565787-FF10-488E-886C-5AFF1A2AB8A3}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{344F4E89-BBCA-4208-AC74-B8B68D7D7626}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{34CD5710-A47F-4ABA-ACBE-99164D86B2D1}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3696BC4A-A774-46A8-BD25-6BDC08225A01}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{36DC02C9-AAC5-4F03-83D9-FEC46AD5CED9}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{370FEC51-752C-4EA1-AB38-4FCA31E8B4EE}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{37E73CF4-25D3-4C41-8591-20B06E9E51DA}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3D4AC23F-1630-4700-8007-3F31B3E6F322}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3DD3C3D3-F5CA-4835-838F-0A8CDEEA2B1C}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3E3D9BE3-0053-4BF4-BB7B-1B2B307A82E8}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3E456697-75EA-402C-B46D-2CE33CC23813}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3F0EB7C2-FCFB-4C77-93C9-3EAE4AE81599}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3F8C891A-07FB-4B3E-832D-318C9E13A09C}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{3FCAD2BC-E753-4092-8035-E726571CF3E5}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{5E8430EF-0E35-4E06-91ED-0E30F823FD3A}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{C4377613-E4C4-457B-8584-C4CC6396545F}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{C6D01F53-0F9C-4829-BDA8-2A0C63255F6F}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{C938FC22-4ECE-44B7-B098-CDCDAAFCAF80}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{CA6A7D33-F4DC-40F9-8D4F-7821FF6AA11E}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{CD23C860-1174-4A61-9A45-1B20117D9022}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{CE003BE2-078A-4E8A-A472-9010CDDD8B9F}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{CEC0F392-A0FE-4E4C-AB71-C53C40AF3368}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{CF1334D1-A7CF-4A41-A0AB-90662DF290A7}
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Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D24A7FA8-39EA-4CA3-835B-C75E70ACD4B1}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D2CB1C58-84D7-4BAE-887B-6A861FDA7516}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D42C30E7-2E20-4BA5-A58C-730B63F32DC3}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D61F8BAC-D1CD-4E5F-969D-C1E891A57187}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D6951CEA-96F2-43FC-AB27-6EED3D1D08DB}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D8BB9719-24EE-435F-9A78-F0AFD919F603}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{D91B88D9-5D3C-4F05-B755-8A3184C4487F}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DA7E6006-A9DB-4BCF-9FD9-501265C8F4C2}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DA9E947B-96FD-4FFF-8C26-947B9DF417D5}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DAC0C95E-C553-4D2C-A609-C508D83EB3BB}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DAE2BEBE-1F79-4272-9B57-B5D91538B525}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DC2DA7C7-07A5-427B-80E6-3D206A07F4A1}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DD7BE885-45C7-45FE-8814-F6FA878C8033}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DE8E5283-01B5-40C0-B9EC-27ABE84BD990}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{DEE32968-9955-4428-A8CF-4DB726A9AE49}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E02087CF-8E1D-46BE-857F-75BBE471D560}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E0E40799-367C-4A1F-B0C5-DED5839C46C4}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E1A56249-D9A2-485A-8B83-BE80965190F3}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E251A0CD-4D98-4D3F-8B32-03AF06CFE056}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E2A6456D-6834-42D4-8D76-F9644D47102B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E30D1009-97F9-4E07-8186-734F151F4C7B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E56AB81F-22AC-4F85-8724-1D3E6888C034}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E593F5BC-3545-448E-AB69-F6F1B15B4F9B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{E927BD23-120F-4718-B350-A25F05313856}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{EB3AE3C1-80CC-4667-BB54-973B811BBBF5}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{EC29176A-C837-4D86-99BD-EA01107C41A0}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{ECD540DA-5369-4535-B623-0F0029D64BC7}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{EE115829-B38D-4191-AC38-1966B66CC4FE}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F1178B7E-F194-4730-AFE1-D7BFB31A221B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F1769B63-2048-4076-BAC1-99B92174298B}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F268459F-5B07-4F06-8FF0-F86241F42609}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F2F1CAC6-8351-428A-90E2-75273B65BEAD}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F3312A76-1367-4EB0-BF60-4B343FEBF011}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F7339FC5-F2B6-40EF-8904-108FF4CFAB0D}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F7BB9362-B757-4FF2-9F70-1FB410CD0486}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F7BCAD10-A1D8-41C2-9ECF-0419E8610863}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{F94D1B9B-E65D-4A33-AA91-A79A18EBF06C}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{FA280089-4B5B-41C3-85DA-FDB373CDB4EE}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{FAE3B622-2285-4A43-A03C-06E365989BD9}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{FB508EA4-CF9B-4CFA-A904-69ED788A426A}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{FB730DCC-A3F3-4913-AE93-DF7AF6A04BE0}
Successfully deleted: [Empty Folder] C:\Users\Kristen\appdata\local\{FBB97F49-9A95-4C0A-A571-58AFE0E76E04}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 05/29/2014 at 23:09:53.52
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[SuperDave]

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[Craftqueen707]

 Here is the log:

C:\Users\All Users\TEMP\CON__92-V28_1.exe   Win32/Amonetize potentially unwanted application   
C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\iNTERNET_TURBO\tbiNTE.dll   a variant of Win32/Toolbar.Conduit.B potentially unwanted application   
C:\AdwCleaner\Quarantine\C\Program Files (x86)\MSR\backup\System Update kb70007\Installer.dll.vir   MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\MSR\backup\System Update kb70007\InstallerLibrary.dll.vir   a variant of MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\MSR\backup\System Update kb70007\InstallFirefoxExtension.dll.vir   MSIL/Adware.Proxomoto.B application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\MSR\backup\System Update kb70007\NewVersionUploader.exe.vir   MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\MSR\backup\System Update kb70007\WindowsUpdater.exe.vir   MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\MSR\backup\System Update kb70007\backup\InstallerLibrary.dll.vir   a variant of MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\OpinionSquare\opls.dll.vir   a variant of Win32/Adware.RK.AM application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\OpinionSquare\components\opxg.dll.vir   a variant of Win32/Adware.RK.AM application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\OpinionSquare\components\opxh.dll.vir   a variant of Win32/Adware.RK.AM application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\OpinionSquare\components\opxi.dll.vir   a variant of Win32/Adware.RK.AM application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\OpinionSquare\components\opxj.dll.vir   a variant of Win32/Adware.RK.AM application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\OpinionSquare\components\opxk.dll.vir   a variant of Win32/Adware.RK.AM application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Tarma Installer\{DE3B7BF9-0770-4104-BC0B-B1CCCCE2F053}\_Setupx.dll.vir   a variant of Win32/Adware.Yontoo.B application   cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\VisualBee\VisualBeeSoftware.exe.vir   a variant of Win32/Toolbar.Babylon.A potentially unwanted application   deleted - quarantined
C:\ProgramData\TEMP\CON__92-V28_1.exe   Win32/Amonetize potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\drive\C\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll   a variant of Win32/Toolbar.Babylon.P potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\drive\C\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonOfficePI.dll   a variant of Win32/Toolbar.Babylon.P potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\drive\C\Program Files (x86)\Babylon\Babylon-Pro\Utils\MyBabylonTB.exe   Win32/Toolbar.Babylon potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\user\current\AppData\Local\Temp\F3202063-BAB0-7891-95CF-8E5A8BE9E236\BExternal.dll   a variant of Win32/Toolbar.Babylon.F potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\user\current\AppData\Local\Temp\F3202063-BAB0-7891-95CF-8E5A8BE9E236\BUSolution.dll   a variant of Win32/Toolbar.Babylon.P potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\user\current\AppData\Local\Temp\F3202063-BAB0-7891-95CF-8E5A8BE9E236\IECookieLow.dll   a variant of Win32/Toolbar.Babylon.E potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\user\current\AppData\Local\Temp\F3202063-BAB0-7891-95CF-8E5A8BE9E236\Setup.exe   a variant of Win32/Toolbar.Babylon.H potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\user\current\Downloads\Babylon9_setup (1).exe   a variant of Win32/Toolbar.Babylon.C potentially unwanted application   deleted - quarantined
C:\Sandbox\Kristen\DefaultBox\user\current\Downloads\mightymagoo-setup (1).exe   Win32/DownloadAdmin.G potentially unwanted application   deleted - quarantined
C:\Windows\Microsoft\SystemUpdatekb70007\Installer.dll   MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\Windows\Microsoft\SystemUpdatekb70007\InstallerLibrary.dll   a variant of MSIL/Adware.Proxomoto.A application   cleaned by deleting - quarantined
C:\Windows\System32\config\systemprofile\AppData\LocalLow\iNTERNET_TURBO\tbiNTE.dll   a variant of Win32/Toolbar.Conduit.B potentially unwanted application   deleted - quarantined

[SuperDave]

How's your computer running? Any other issues before we clean up?

[Craftqueen707]

No, the browser ad issue was the only one I had and has disappeared now. Aside from that, everything seems to be running at an adequate speed.

[SuperDave]

Ok, let's do some cleanup.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
****************************************
Go to Microsoft Windows Update and get all critical updates.

----------

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Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

[Craftqueen707]

Done and everything is working smoothly now. Thank you so much for your help!

[SuperDave]

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.