pc gone crazy opening closing windows

[buzz223]

i have a little box that opens up briefly in the upper rt corner of my pc then other time I have connections and pages I never opened
alwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/31/2014
Scan Time: 9:34:56 AM
Logfile: malware log.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.05.31.04
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: logan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 286810
Time Elapsed: 25 min, 29 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)# AdwCleaner v3.211 - Report created 31/05/2014 at 09:23:30
# Updated 26/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : logan - LOGAN-PC
# Running from : C:\Users\logan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SSKENGC4\adwcleaner_3.211.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKCU\Software\AppDataLow\Software
Key Deleted : [x64] HKLM\SOFTWARE\Software

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041


-\\ Google Chrome v35.0.1916.114

*************************

AdwCleaner[R0].txt - [963 octets] - [31/05/2014 09:20:29]
AdwCleaner[S0].txt - [889 octets] - [31/05/2014 09:23:30]

########## EOF - C:\AdwClean Results of screen317's Security Check version 0.99.83 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Norton Internet Security   
avast! Antivirus           
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````[/u]
 MVPS Hosts File 
 Java(TM) 6 Update 25 
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Google Chrome 12.0.742.100 
 Google Chrome 35.0.1916.114 
````````Process Check: objlist.exe by Laurent````````[/u] 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe   
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast afwServ.exe 
 AVAST Software Avast avastui.exe 
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 5%
````````````````````End of Log``````````````````````[/u]
er\AdwCleaner[S0].txt - [948 octets] ##########

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
The Security log shows you have two Anti-virus programs on your computer; Norton Internet Security and  avast! Antivirus. Please make sure that only AV is active at any time on your computer otherwise, they will cause conflicts.

Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
***********************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*************************************************
Update your Adobe Reader. get.adobe.com/reader.

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.

************************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page for performing a scan.
• Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  
• When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  
• Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
• Copy and paste the contents of these two log files in your next reply.

[buzz223]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by logan on Sat 05/31/2014 at 16:44:58.40
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
after running all of these my pc would not connect to computerhope after 25 times I shut down pc then on restart I typed it in the top http thing and it finally came up



~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/31/2014 at 17:59:20.05
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.05.31.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17041
logan :: LOGAN-PC [administrator]

5/31/2014 6:52:33 PM
mbar-log-2014-05-31 (18-52-33).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 282146
Time elapsed: 18 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.05.31.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17041
logan :: LOGAN-PC [administrator]

5/31/2014 6:52:33 PM
mbar-log-2014-05-31 (18-52-33).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 282146
Time elapsed: 18 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.05.31.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17041
logan :: LOGAN-PC [administrator]

5/31/2014 6:52:33 PM
mbar-log-2014-05-31 (18-52-33).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 282146
Time elapsed: 18 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


[recovering disk space, attachment deleted by admin]

[SuperDave]

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[buzz223]

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK

[SuperDave]

How's your computer running now? Any other issues?