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Author Topic: COM Surrogate  (Read 3400 times)

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02bin3

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    COM Surrogate
    « on: June 20, 2014, 06:57:10 AM »
    For quite a while my computer has been running very slow and freezing up frequently.  I'm getting really tired of looking at that Hour Glass.  I've also had problems right clicking on files for a Menu and it takes sometimes more than a minute for the Menu to load.  The computer is a Lenovo ideacentre and I am running Windows 7 Pro.  The installed memory is 6.00GB, 64 bit system, and there is a total of 802 GB of Free Space on my Drive C.  There are an average of  60 processes running at any one time.  I began to wonder just what programs might be slowing it down as I do have a lot of security programs as well as Microsoft Office for Home and Student.  When I clicked on the Task Manager and "Show Processes from all users" I noticed that there was one process that the name of it in the Description column would blink on and off.  It was the COM Surrogate.  The rest of the line would remain, but the description would blink intermittently.  Now I notice that when I start the Task Manager there are 2 COM Surrogate processes listed, but they will both disappear, this time the whole line and do not reappear.  Is there a way to correct this slowing & freezing problem and do you think it is related to the COM Surrogate process?  Thank you

    camerongray



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    Re: COM Surrogate
    « Reply #1 on: June 20, 2014, 07:18:43 AM »
    What do you mean by "I do have a lot of security programs"? - You should only ever run one persistent Antivirus program at any one time, running multiple can lead to issues.

    SuperDave

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    Re: COM Surrogate
    « Reply #2 on: June 20, 2014, 01:02:47 PM »
    StartupLite

    Download StartupLite by MalwareBytes to your Desktop.
    Doubleclick StartupLite.exe to launch the program.
    Ensure the Disable box is checked.
    Click Continue.
    A pop up message will tell you the unecessary startup items in your list have been disabled and ask you to restart your computer.
    Re-start your computer.

    A good cleaning wouldn't hurt. If you wish to do that, please let me know and I'll move this thread to the malware forum.
    Quote
    You should only ever run one persistent Antivirus program at any one time, running multiple can lead to issues.
    And only one Firewall.
    Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender

    02bin3

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      Re: COM Surrogate
      « Reply #3 on: June 20, 2014, 01:49:49 PM »
      What I meant by a lot of security programs is that I have Norton Antivirus, Window's Security Center, and on a weekly to twice a week basis I run Malwarebytes, Spybot, CCleaner, and I run DeFraggler about once a month.   Many of these are programs that you can see running processes on the Task Manager all the time.  Sorry if I was a little confusing in my description.  And as I am writing this the COM Surrogate process keeps going on and off in Task Manager.