That's excellent. Then you can provide feedback in a timely manner.
So here is the deal, in my view.
You want to sort of recycle that misbehaving computer, but do it in a way that isn't too much strain on it by loading the basic stuff and making sure that can be handled at this point in time.
You need to do the following, please.
Turn off that computer. Wait a few moments and turn it back on and immediately start tapping the F8 key. Find that key now so you know where it is and don't get all confused when this needs doing.
And don't go tapping like you are breaking into a bank. Just a light tapping will be fine until you see it go into an odd looking screen style and that should be showing you the Advanced Boot Options.
The three options shown for Safe Mode in the Advanced Boot Options are Safe Mode -- Safe Mode with Networking -- Safe Mode with Command Prompt.
Not sure if you've done this before, but use your keypad and choose just Safe Mode.
Now that computer will boot up in safe mode only and you'll even see a Microsoft help menu pop up, but except for reading it I'd appreciate it if you didn't do anything else with the options shown in that help window.
You see, all we want to do at this point is make sure there are no problems with that computer when it's in safe mode.
Okay, so the computer was in safe mode for about 5 minutes or so and then turn it off the normal way you always do.
Again, let it rest up a few minutes and turn it back on in the normal way without all the key tapping stuff and boot up and at any point if something looks weird post here and I'll see what I can make of it.
