Wifi connection problems

[chopper79]

Hi,

I am using a Asus laptop.  I currently cannot connect through wifi, although I can see different wifi networks are being detected as full strength.

My laptop says the word "limited".

How do I fix this?  and is it because of my Kaspersky virus protection software?

Any prompt replies would be greatly appreciated. 

Thanks

[Geek-9pm]

How long have you had this problem? Was it OK before you installed the AV?
In windows the term 'limited'; does not detail the nature of the problem. It might mean the security password in not correct.  It could mean hardware trouble.

[chopper79]

I dont recall this problem before the Kaspersky virus protection was installed about 12 months ago.  I haven managed to avoid the problem by using a dongle with wireless connection plugged into the computer through a USB connection.

It is definitely not a password to the wifi network problem.  It says I'm connected but it says 'limited' and wont let me use the network.

I have been told by a couple people that it is most likely caused by the Kaspersky software but nobody can tell me how to fix it.  One guy said I should 'restore default settings' at the bottom right on the screen... Not sure if that is a good practise..

Have you any suggestions?  Anything would be appreciated... Cheers

[Geek-9pm]

I dont recall this problem before the Kaspersky virus protection was installed about 12 months ago.  I haven managed to avoid the problem by using a dongle with wireless connection plugged into the computer through a USB connection.

Please explain this. So you mean that you already have a workaround? If so, you already have the best solution.

[kbit]

 I've had this problem before and it is usually an IP address problem . I would just assign an IP address manually in the appropriate range instead of finding out why it would not obtain one automatically . Just a thought .

[Yangmin2]

My laptop couldn't connect to the wifi, too. The wireless connection even disappeared. I didn't use Kaspersky so I think it was not due to Kaspersky.
Maybe you should change the driver, I think.

[Quantos]

My laptop couldn't connect to the wifi, too. The wireless connection even disappeared. I didn't use Kaspersky so I think it was not due to Kaspersky.
Maybe you should change the driver, I think.

Kbit  - We don't provide maybes in support, what happened with you may not have happened to him, please refrain from posting speculation.

[kbit]

Not a problem but I did say just a thought and I have had the limited problem on many computers and it was usually a IP problem  so I take my two cents worth back .

[kbit]

 Sorry for the last reply , a little under the weather today . My advice for a fix to the limited or no connectivity problem for those of us not schooled in the mysteries of networking is as follows :
             
 1. Open network properties , find IP protocol tab 
 2. Change IP address from automatic to manuel
 3. Enter 10.0.0.1 subnet 255.255.255.0 , hit apply or ok
 4. Let computer do a restart and you will now have the same problem
 5. Go back to same tab and change back to automatic , hit apply or ok , restart computer and hopefully you are connected { maybe password or whatever security you use will need to be entered again}

 I believe this problem is often caused by some settings file getting corrupt or dchp lease expiring on the router or whatever and these steps renews stuff , this is an easy fix and if this doesn't work just keep looking and asking .