Helping my SIL again. IE 11 was working ok but over the last couple months has had increasing difficulty opening the Verizon web mail log-in page. Even if it opens and she can log in, it is extremely slow and often gets a message saying IE is not responding and shutting down. IE 11 is opening other internet sites fine. I installed Chrome and it appears to have solved the problem. While working in her Verizon account, I saw a notification advising her that her router encryption was out of date and should be upgraded to WPA2. Since her PC is hard wired into her router, I assume the encryption issue has nothing to do with IE 11's inability to open/connect to Verizon email? Oh, she has no problems opening Verizon email from her iPad and iPhone.
I have the same Win 7 OS and IE 11. I also have Verizon email and no problems with IE 11 opening Verizon. When I try to open her Verizon account on my PC, sometimes it works fine and sometimes it doesn't. There seems to be an issue between IE 11 and her Verizon webmail account which is much worse on her computer than mine, but not completely resolved on my PC. Any thoughts about what is going on? Thanks.
