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Author Topic: Issues ranging from slow browsing -- To inability to open certain programs.  (Read 7915 times)

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Anthony P

    Topic Starter


    Newbie

    • Experience: Familiar
    • OS: Windows 7
    I've had my PC for, some time between 1-2 years. Over the past month or so, I've been having a huge amount of problems, which have steadily been getting worse over time. I play a lot of different games on my computer, and I browse a lot. It started with FPS drops in the games I played. Eventually my browsers started to slow. Of course, when the issues started to get a bit annoying, and I couldn't find any way to fix it, I decided to refresh my systems(Not Fully Clean the Drive). It fixed things, but only for a couple of days. And each time after the issues come back -- they come back worse.

    Yesterday, it got to the point that I couldn't even open some of the programs I run on a daily basis. I couldn't search for anything on Google(Chrome would open -- But not load any URL's/Searches). I decided at this point, I was going to just fully clean the drive as there's I don't keep anything I'm personally attatched to on my PC, and everything else is easily redownloadable.

    I went to bed after that cause I knew it'd take hours, woke up in the night and saw it finished. I finished the set up; shut my laptop down, and went back to bed. After waking up, I instantly started with downloading AVG. No problems there. Started a scan, which ultimately found nothing, then went onto start downloading my other things. Then the problems started. It was taking almost a full minute for web pages to load after I got Chrome redownloaded. I figured maybe, Chrome was just having a problem this time, and decided to try IE before jumping to conclusions. As soon as I open Internet Explorer, and try to enter a URL, my whole computer freezes. It literally just remains frozen where it is, for a good five minutes, before I finally just force it to shut down. No blue screen -- None of that light grey tint that appears over a page when it freezes. Nothing. Just a frozen screen.

    Also -- A strange thing I noticed. After I fully cleaned the drive of my PC -- My Desktop Background didn't go back to it's default. I had changed my background to some random background from a game I play -- And I was expecting to see a default background after fully cleaning the drive. But no. My background stayed. It had also stayed everytime I refreshed my computer, as well. I don't know if this info helps ; But I do feel it worth noting.

    I'm about to start redownloading more of my programs(I haven't gotten any of the games yet -- I stopped to post here after it became apparent that I was having issues even after a full cleaning of the drive). Will be posting in a moment with what happens with my games -- How long I'm able to run them, before they just start refusing to open.

    Note; I'm almost 100% certain it isn't my internet connection causing the browsing issues. As of posting this; there are zero other devices running off of my WiFi. Also, my father's PC, which used to be mine, and has been in this house for about 4 years is running faster than this one when in use -- And whenever I play online, on my PS3, or browse through things on my Phone, or my dad watches things on his Tabled, none of those things have any issues that might be connection related(in other words; it's all fast as it should be).

    I could think of a large number of potential causes for my issues. 1: A virus, that has somehow managed to stick around after a full cleaning(I can't shake the feeling of this; for some reason due to my background sticking arond) -- 2: Issues with the drivers. A thing I have zero knowledge of fixing. 3: Similar to 2 -- Some form of software/hardware issue. I'm not a huge computer guy despite having played around on one for years, but those are the only things I can think of off the top of my head.

    SuperDave

    • Malware Removal Specialist


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    First of all you mention Refresh and then you mention " clean the hard drive" . Did you re-format the drive and re-install the OS from a disk?
    Windows 8 and Windows 10 dual boot with two SSD's