Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Malware Removal Logs  (Read 11158 times)

0 Members and 1 Guest are viewing this topic.

dmcdermott2

    Topic Starter


    Rookie

    • Experience: Beginner
    • OS: Windows 7
    Re: Malware Removal Logs
    « Reply #15 on: August 09, 2015, 08:39:54 PM »
    right, i see each file where my pictures used to be, and i see the logo of windows 7 background on each picture, but i no longer can see the pictures in any of my folders other than the background logo, and when i double click, my photo viewer opens, but says that it can not display the picture.. i never had this problem before the malware infected my computer

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Malware Removal Logs
    « Reply #16 on: August 10, 2015, 01:14:19 PM »
    What extension does the photos have?
    Windows 8 and Windows 10 dual boot with two SSD's

    dmcdermott2

      Topic Starter


      Rookie

      • Experience: Beginner
      • OS: Windows 7
      Re: Malware Removal Logs
      « Reply #17 on: August 10, 2015, 10:22:18 PM »
      what extension? sorry i dont understand

      SuperDave

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: Malware Removal Logs
      « Reply #18 on: August 11, 2015, 01:20:02 PM »
      Each picture has a different name followed by a period and an extension such JPG, XCF or GIF.
      Windows 8 and Windows 10 dual boot with two SSD's

      dmcdermott2

        Topic Starter


        Rookie

        • Experience: Beginner
        • OS: Windows 7
        Re: Malware Removal Logs
        « Reply #19 on: August 12, 2015, 05:53:17 PM »
        jpg

        SuperDave

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Thanked: 1020
        • Certifications: List
        • Experience: Expert
        • OS: Windows 10
        Re: Malware Removal Logs
        « Reply #20 on: August 12, 2015, 06:10:12 PM »
        Did you try right-clicking and selecting "Open with" and select the program?
        Windows 8 and Windows 10 dual boot with two SSD's

        dmcdermott2

          Topic Starter


          Rookie

          • Experience: Beginner
          • OS: Windows 7
          Re: Malware Removal Logs
          « Reply #21 on: August 12, 2015, 06:19:30 PM »
          picture viewer says: couldnt display because a suitable graphics importer could not be found.

          windows photo viewer: cant open this picture because photo viewer doesnt support this file format.

          paint: cannot read this file. this is not a valit bitmap file, or format is not currently supported.

          SuperDave

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Thanked: 1020
          • Certifications: List
          • Experience: Expert
          • OS: Windows 10
          Re: Malware Removal Logs
          « Reply #22 on: August 12, 2015, 07:53:11 PM »
          Try this:
          Click Start
          Click My Computer
          Click Tools
          Select Folder Options
          Click the File Types tab
          Scroll down to the file type you want to open with your image editor (BMP, GIF, JPEG, etc....)
          Click on it, to highlight it
          Click the Change button
          Then select your image editor in the list provided
          If your editor isn't in the list, click the Browse... button, and navigate to where it's located, and select it
          Then put a check in the Always use the selected program to open this kind of file box
          Click OK
          Click Apply
          Click OK
          Windows 8 and Windows 10 dual boot with two SSD's

          dmcdermott2

            Topic Starter


            Rookie

            • Experience: Beginner
            • OS: Windows 7
            Re: Malware Removal Logs
            « Reply #23 on: August 12, 2015, 08:20:44 PM »
            *censored* it, shoot sorry dave, i have windows 7 ultimate, i found folder options but couldnt find file types tab and on..

            SuperDave

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Thanked: 1020
            • Certifications: List
            • Experience: Expert
            • OS: Windows 10
            Re: Malware Removal Logs
            « Reply #24 on: August 13, 2015, 01:17:39 PM »
            Would you mind sending me one of the pictures by private message and I would like to see what I can do with it?
            Windows 8 and Windows 10 dual boot with two SSD's

            dmcdermott2

              Topic Starter


              Rookie

              • Experience: Beginner
              • OS: Windows 7
              Re: Malware Removal Logs
              « Reply #25 on: August 13, 2015, 01:27:46 PM »
              i tried to, let me know if it worked

              dmcdermott2

                Topic Starter


                Rookie

                • Experience: Beginner
                • OS: Windows 7
                Re: Malware Removal Logs
                « Reply #26 on: August 13, 2015, 01:51:41 PM »
                if the private message didnt work?

                [attachment deleted by admin to conserve space]

                SuperDave

                • Malware Removal Specialist
                • Moderator


                • Genius
                • Thanked: 1020
                • Certifications: List
                • Experience: Expert
                • OS: Windows 10
                Re: Malware Removal Logs
                « Reply #27 on: August 14, 2015, 12:50:23 PM »
                I can't open it. Are these pictures on your computer or a flash drive?
                Windows 8 and Windows 10 dual boot with two SSD's

                dmcdermott2

                  Topic Starter


                  Rookie

                  • Experience: Beginner
                  • OS: Windows 7
                  Re: Malware Removal Logs
                  « Reply #28 on: August 14, 2015, 03:19:29 PM »
                  My computer

                  SuperDave

                  • Malware Removal Specialist
                  • Moderator


                  • Genius
                  • Thanked: 1020
                  • Certifications: List
                  • Experience: Expert
                  • OS: Windows 10
                  Re: Malware Removal Logs
                  « Reply #29 on: August 15, 2015, 04:49:21 PM »
                  At this point the only thing I can suggest is that you investigate all the solutions here. Please let me know if you can find a solution.
                  Windows 8 and Windows 10 dual boot with two SSD's