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Author Topic: Can't Install Norton AntiVirus or any AntiVirus Software  (Read 9503 times)

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BuyDell

    Topic Starter


    Intermediate

    • Experience: Experienced
    • OS: Windows 7
    Re: Can't Install Norton AntiVirus or any AntiVirus Software
    « Reply #15 on: September 10, 2015, 03:56:49 PM »
    Same thing happens when I use Chrome.

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
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    • Experience: Expert
    • OS: Windows 10
    Re: Can't Install Norton AntiVirus or any AntiVirus Software
    « Reply #16 on: September 11, 2015, 10:17:50 AM »
    Please go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives


    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    9. Please post this log in your next reply.
    Windows 8 and Windows 10 dual boot with two SSD's