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Author Topic: Cortana and Search not working after upgrade  (Read 3921 times)

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Clayto2

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    • Experience: Familiar
    • OS: Windows 8
    Cortana and Search not working after upgrade
    « on: September 19, 2015, 07:19:29 AM »
    Yesterday I had my Tablet PC (Windows 8.1) returned after the upgrade by a technician. I have encountered some issues, some fairly minor, others more significant ---- especially Cortana and Search not working:

    1. Cortana does not work. She is said to be unavailable because of the language and region that has been selected. The language is English USA (needed for the keyboard) and the region is UK / GB, surely neither of which should be causing any problems?

    2. Search does not work. It generates the error 'class not registered'. I have encountered this error before, so from searching in the past I have seen that this can be caused by a number of different factors, hence it is hard to identify what to do.

    I will work on the other issues after these two have been resolved.

    I have visited the How To site and found that my situation is commonplace, complicated and worldwide. There are many in a similar situation in the UK. On the one hand it is comforting to know that I am not alone and others have resolved the problems --- eventually. However, on the other hand I note that many of the postings date from July, and feel it should not still be continuing to happen now.

    If I have understood it, the problems revolve around getting the settings for region / display language / speech language configured in a mutually compatible way.

    Help would be appreciated!

    patio

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    Re: Cortana and Search not working after upgrade
    « Reply #1 on: September 19, 2015, 07:42:19 AM »
    No need to double Post...

    Topic Closed.
    " Anyone who goes to a psychiatrist should have his head examined. "