Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: virus wont let me connect to internet  (Read 7278 times)

0 Members and 1 Guest are viewing this topic.

SuperDave

  • Malware Removal Specialist


  • Genius
  • Thanked: 991
  • Certifications: List
  • Experience: Expert
  • OS: Windows 8
Re: virus wont let me connect to internet
« Reply #15 on: May 15, 2016, 11:32:09 AM »
Quote
how do I update drivers? it is wireless
When you right-click on the device in Device Manager and select Properties you should see a button there to update the drivers but I would suspect there is something wrong with the interface.
Did you try connecting your computer to the modem with a cable?
Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender

dashwin

    Topic Starter


    Rookie

    • Experience: Beginner
    • OS: Windows 7
    Re: virus wont let me connect to internet
    « Reply #16 on: May 15, 2016, 12:24:58 PM »
    I tired connecting to router with wire no internet access

    SuperDave

    • Malware Removal Specialist


    • Genius
    • Thanked: 991
    • Certifications: List
    • Experience: Expert
    • OS: Windows 8
    Re: virus wont let me connect to internet
    « Reply #17 on: May 16, 2016, 12:13:26 PM »
    Did you try resetting the modem? Do you have a laptop or notebook to try on that modem?
    Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender

    dashwin

      Topic Starter


      Rookie

      • Experience: Beginner
      • OS: Windows 7
      Re: virus wont let me connect to internet
      « Reply #18 on: May 17, 2016, 08:23:17 PM »
      its a laptop I did reset modem and all other devices connect fine. I reset drivers still no luck

      SuperDave

      • Malware Removal Specialist


      • Genius
      • Thanked: 991
      • Certifications: List
      • Experience: Expert
      • OS: Windows 8
      Re: virus wont let me connect to internet
      « Reply #19 on: May 18, 2016, 01:23:27 PM »
      Do you get any yellow warning icons in Device Manager?
      Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender