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Author Topic: OS not responsive for minutes  (Read 2919 times)

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prosportal

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    OS not responsive for minutes
    « on: August 04, 2016, 05:44:12 PM »
    Hey guys, what's up? So whether it's Windows 7 or Windows 10, my PC will just lock up for about 5-7 minutes, then be perfectly normal again. The apps hang, but I can move my mouse. I've formatted and reinstalled a couple times, but sooner or later it starts happening again. Also, this happens whether Windows is installed on SSD or SATA......sounds like hardware or drivers.

    Event viewer is showing a Service Control Manager:
    The Microsoft Passport Container service terminated with the following error:
    General access denied error
    -------------
    and

    storahci
    Reset to device, \Device\RaidPort1, was issued.

    I've been dealing with this for about a year now.

    I've attached my DxDiag

    Any advice would be appreciated.

    [attachment deleted by admin to conserve space]

    Geek-9pm


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    Re: OS not responsive for minutes
    « Reply #1 on: August 04, 2016, 08:14:02 PM »
    Quote
    Hey guys, what's up? So whether it's Windows 7 or Windows 10, my PC will just lock up for about 5-7 minutes,
    That detail could imply a hardware problem.
    Do you have a spare PSU?
    What kind of test tools do  you have?
    Do you have another PC that is very reliable?
    Do you have a method for backup of your important personal files?
    If not, make backup plan. Diagnostics can be intrusive and ruin data. So take care to put you important personal stuff somewhere else.

    Here are the general rules for DIY testing.
    • Reduce the power load on the system. Go to just one or two sticks of RAM .
    • Remove the graphics card and only use the build-in graphics.
    • Unplug your DVD drive.
    • Use a OS that does not require a hard drive. See how long it runs .
    • Use f Memtest86 from a USB.  Do long test.
    • Use some tool to get temperatures from on board sensors .
    • Try  a hard drive test from USB. Run the intensive tests.

    Some good software tools for hardware testing:
    http://lifehacker.com/5551188/best-computer-diagnostic-tools
    Another:
    http://www.ultimatebootcd.com/
    More:
    http://www.pcworld.com/article/145395/article.html
    Please report back.  :)

    prosportal

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      Re: OS not responsive for minutes
      « Reply #2 on: August 05, 2016, 03:23:48 PM »
      Thanks for the reply. I don't have another PSU, but it could be  from lack of power. I'll check it out.

      Geek-9pm


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      Re: OS not responsive for minutes
      « Reply #3 on: August 05, 2016, 09:26:32 PM »
      Thanks for the reply. I don't have another PSU, but it could be  from lack of power. I'll check it out.
      Right, you have enough RAM to load down the average PSU.
      Some will tell you that RAM takes very little poser. That is only true if you have very little RAM. Also, the GPU sucks more  power that you might think.