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Author Topic: cd/dvd driver missing?  (Read 4997 times)

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tycap77362

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    • OS: Windows Vista
    cd/dvd driver missing?
    « on: October 13, 2016, 02:44:31 PM »
    I have purchased an asus laptop with windows 10 already installed. However, it seems no disc, cd or dvd, works. Any disc put in seems to spin for a moment, then it becomes quiet. I have noticed under device manager cd/dvd drive does not appear and My Computer only lists local disc C. There is a pioneer dvd-rw dvrtd11rs under disk drives which says it's working properly. Something else I've noticed is when trying to use vlc player, the disc device has no letter selected and the messages your input cannot be opened and can't open mrl dvd appear. Is there a way to fix this or do I have to download a cd/dvd driver? If so, what's the best way?

    patio

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    Re: cd/dvd driver missing?
    « Reply #1 on: October 13, 2016, 05:19:41 PM »
    Is this a new or used laptop ? ?
    CD drives haven't required drivers since Win 98
    " Anyone who goes to a psychiatrist should have his head examined. "

    tycap77362

      Topic Starter


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      • OS: Windows Vista
      Re: cd/dvd driver missing?
      « Reply #2 on: October 13, 2016, 07:26:18 PM »
      I believe it is new and not used.

      Rustys



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      Re: cd/dvd driver missing?
      « Reply #3 on: October 19, 2016, 05:23:32 PM »
      From the sounds of it the DVD drive is dead and needs to be replaced.

      Check the BIOS and make sure that has not been disable there.
      "Confucius could give answer to that... unfortunately Confucius not here at moment."