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Author Topic: windows 10 amd radeon hd 7500m/7600m crashes  (Read 8902 times)

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Vo Anton

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    windows 10 amd radeon hd 7500m/7600m crashes
    « on: December 29, 2016, 10:43:20 AM »
    So I reinstalled windows 10 with a media creation tool and it immediately crashed. BSOD: video tdr failure and antikmpag.sys error.
    I booted into safemode and switched the display driver from amd to microsoft basic display adapter. Now it was possible to boot into windows 10 and everytime I tried to swtich to amd radeon hd 7500m/7600m itīd crashed. Then I downloaded DDU to untinstall everything. Now I donīt know what to install so that my display driver works (amd radeon) for gaming purposes.
     
    I apreciate any help from you guys.
    And i had no clue what i was doing until now. Would be nice if you can guide me through this misery.
     
    Ps: Sorry for my bad english.
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    patio

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    Re: windows 10 amd radeon hd 7500m/7600m crashes
    « Reply #1 on: December 29, 2016, 10:48:36 AM »
    Go back to the generic driver...then DLoad and install the proper Win 10 driver if there is one available and re-boot...
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    Vo Anton

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      Re: windows 10 amd radeon hd 7500m/7600m crashes
      « Reply #2 on: December 29, 2016, 11:14:31 AM »
      unfortunately i donīt have the "proper w10 ddriver"
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      patio

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      Re: windows 10 amd radeon hd 7500m/7600m crashes
      « Reply #3 on: December 29, 2016, 11:16:07 AM »
      It's a laptop...the drivers should only come from the laptop manuf. site...
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      Vo Anton

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        Re: windows 10 amd radeon hd 7500m/7600m crashes
        « Reply #4 on: December 29, 2016, 11:19:51 AM »
        Could you like guide me trhough those steps? because english is my second language and some terms are for me not so familiar.
        and i have no clues about laptops or IT based issues.
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        Vo Anton

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          Re: windows 10 amd radeon hd 7500m/7600m crashes
          « Reply #5 on: December 29, 2016, 11:44:56 AM »
          Quote from: patio on December 29, 2016, 10:48:36 AM
          Go back to the generic driver...then DLoad and install the proper Win 10 driver if there is one available and re-boot...
          When i tried to install amd catalyst 15.7.1 itīd would stop and crash midways and couldnīt be properly installled.
          I donīt know why.
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          patio

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          Re: windows 10 amd radeon hd 7500m/7600m crashes
          « Reply #6 on: December 29, 2016, 11:54:44 AM »
          Post the Model # of the laptop...and your Win version...and we'll find the proper drivers...
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          " Anyone who goes to a psychiatrist should have his head examined. "

          Vo Anton

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            Re: windows 10 amd radeon hd 7500m/7600m crashes
            « Reply #7 on: December 29, 2016, 12:19:17 PM »
            Quote from: patio on December 29, 2016, 11:54:44 AM
            Post the Model # of the laptop...and your Win version...and we'll find the proper drivers...
            VAIO SVE151G17M... Windows 10 Home -64 bit... thank you.
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            patio

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            Re: windows 10 amd radeon hd 7500m/7600m crashes
            « Reply #8 on: December 29, 2016, 12:29:31 PM »
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            " Anyone who goes to a psychiatrist should have his head examined. "

            Vo Anton

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              Re: windows 10 amd radeon hd 7500m/7600m crashes
              « Reply #9 on: December 29, 2016, 12:54:59 PM »
              Quote from: patio on December 29, 2016, 12:29:31 PM
              See Here...

              hmm.. on the bottom of my laptop: model: SVE151G17M and Product name: SVE1513W1EB which is the correct one?
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              Vo Anton

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                Re: windows 10 amd radeon hd 7500m/7600m crashes
                « Reply #10 on: December 29, 2016, 12:59:55 PM »
                Quote from: patio on December 29, 2016, 12:29:31 PM
                See Here...

                So the right one is SVE1513W1EB but it is supported on the europe support website and iīm from austria btw.
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                Vo Anton

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                  Re: windows 10 amd radeon hd 7500m/7600m crashes
                  « Reply #11 on: December 29, 2016, 06:01:50 PM »
                  Quote from: patio on December 29, 2016, 11:54:44 AM
                  Post the Model # of the laptop...and your Win version...and we'll find the proper drivers...
                  Another thing.. Windows 10 is kind of reacting pretty slow, is it because all of my drivers which are not up to date?
                  I did a fresh clean install after all.
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