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Author Topic: Acer Laptop Aspire E5-575G-55KK black screen, no boot!  (Read 3329 times)

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dustynana

    Topic Starter


    Beginner

    • Experience: Familiar
    • OS: Windows 7
    Acer Laptop Aspire E5-575G-55KK black screen, no boot!
    « on: January 21, 2017, 10:12:32 PM »
    I just got this laptop yesterday, and suddenly today the laptop shuts down and now won't display anything. Even if i connect to a monitor, there is no display. The battery is non removable without tearing the thing apart. the two indicator lights both indicate properly. When it's charging i get an orange light, and when it's powered on i get a blue light. I'm fairly sure i'm just going to have to get it replaced or return it, but maybe there's something i can do to avoid going through that whole process. Any suggestions would be appreciated.

    Glennmc7



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      Re: Acer Laptop Aspire E5-575G-55KK black screen, no boot!
      « Reply #1 on: January 21, 2017, 11:21:07 PM »
      Did you try reseating the CPU that should help.

      patio

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      • Maud' Dib
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      • OS: Windows 7
      Re: Acer Laptop Aspire E5-575G-55KK black screen, no boot!
      « Reply #2 on: January 22, 2017, 07:20:57 AM »
      I'd return it immediately...
      " Anyone who goes to a psychiatrist should have his head examined. "