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Author Topic: lost all outlook email after a system restore  (Read 7049 times)

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aroderick

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    lost all outlook email after a system restore
    « on: January 25, 2017, 09:35:44 AM »
    Hello, I am not tech saavy so any help would be much appreciated. We had a power outage last night and I had to do a system restore this morning. I have a Dell running Windows 7 and Microsoft Office/Outlook 2007. The system restore wiped out my email. I re-created it but have no folders, email, etc. A previous thread said that I would find it in c:\documents and settings\...\...\... but I don't have a c:\documents and settings or c:\apps or anything. Help! ! ! !

    Allan

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    Re: lost all outlook email after a system restore
    « Reply #1 on: January 25, 2017, 09:40:20 AM »
    1) I deleted your post in the other thread. Aside from the fact it was 8 years old, please do not post the same question more than once.

    2) Do a search on your system for *.pst   Let us know the result and we'll go from there.

    aroderick

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      Re: lost all outlook email after a system restore
      « Reply #2 on: January 25, 2017, 09:48:33 AM »
      Thank you and my apologies, my first time on a forum. My search returned 16 files. There should be literally hundreds. It says that it is in a folder called Work contacts/Clarity Consultants (Personal Folders) but gives nothing for actual location.

      BC_Programmer


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      Re: lost all outlook email after a system restore
      « Reply #3 on: January 25, 2017, 12:42:57 PM »
      You have hundreds of E-mail accounts? PST files hold all the data for an E-mail account in Outlook.

      Normally they are found in C:\Users\<Username>\Documents\Outlook Files  (With <Username> being your username, of course).

      What kind of System Restore did you do? Was this a Windows SYstem Restore, or a Factory Reset?
      I was trying to dereference Null Pointers before it was cool.

      aroderick

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        Re: lost all outlook email after a system restore
        « Reply #4 on: January 25, 2017, 01:14:29 PM »
        I have c:\users\cookie but no document folder. I used Windows system restore.

        aroderick

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          Re: lost all outlook email after a system restore
          « Reply #5 on: January 25, 2017, 01:16:25 PM »
          no, one email account, hundreds of emails in several folders.