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Author Topic: McAfee problem real time scanning  (Read 5125 times)

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nas6car

    Topic Starter


    Beginner

    McAfee problem real time scanning
    « on: April 26, 2017, 08:23:45 AM »
    I get a popup on my computer Windows 7 64 bit that says McAfee-- problem with real time scanning--  restart computer.  I restart & then it says the same thing.  Any suggestions?   Thanks!

    SuperDave

    • Malware Removal Specialist
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    Re: McAfee problem real time scanning
    « Reply #1 on: April 26, 2017, 11:54:01 AM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    *************************************************************************
    If this is a paid version of McAfee you should contact the company. If not a paid version, you should uninstall McAfee and install one of these other free AV's. I would recommend MicroSoft Security Essentials.

    Looking over your log it seems you don't have any antivirus software.

    Before we continue download and install a free antivirus.

    Remember to only install one antivirus!
     
    1) Avast! Home Edition
    2) AVG Free Edition
    3) Avira AntiVir Personal
    4) MicroSoft Security Essentials   All versions and all languages.
    5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)

    It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
    Windows 8 and Windows 10 dual boot with two SSD's

    nas6car

      Topic Starter


      Beginner

      Re: McAfee problem real time scanning
      « Reply #2 on: April 27, 2017, 05:09:12 AM »
      Thank you.  I have contacted McAfee.   

      SuperDave

      • Malware Removal Specialist
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      Re: McAfee problem real time scanning
      « Reply #3 on: May 02, 2017, 04:36:45 PM »
      You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.
      Windows 8 and Windows 10 dual boot with two SSD's