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Author Topic: Win7 does not load after Password  (Read 3813 times)

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MtlHab39

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    Win7 does not load after Password
    « on: May 05, 2017, 07:35:09 PM »
    Hi everyone
    Have an HP Pavilion Laptop running Win 7.
    Today, did not go to sleep mode when screen closed, instead changed to black screen with only cursor icon visible; turned OFF by holding ON button.
    During start, screen took awhile to get to password but finally did; once entered, Welcome message kept spinning x 20 min and then black screen appeared.  Tried again, with same result.
    Was able to open in safe mode with networking; looked at HP website and decided to do a system restore from safe mode.  Showed me that a critical update had been installed on May 3; followed prompts and seemed successful.
    Re-started on own and again, once password entered, welcome message appears and disc spins; been 15 minutes and now black screen again.

    Issue with this laptop has been a faulty fan that would run heavily and device has always been quite hot ever since purchase at Costco.
    Any ideas?
    Thanks in advance.
     


    MtlHab39

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      Re: Win7 does not load after Password
      « Reply #1 on: May 05, 2017, 08:47:11 PM »
      Update.
      Followed Allan's advice on a 2011 thread issue that sounded exactly like mine.  Followed the msconfig approach and re-enabled 4 services at a time; isolated the problem as the RapprtManagmentService from IBM, or 2 services from Apple.  Must be the IBM one as it's been more than 4 years since I did anything with Apple
      When I now click on to services the IBM service is disabled and all seems well.
      Thanks for archiving everything.

      patio

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      Re: Win7 does not load after Password
      « Reply #2 on: May 05, 2017, 09:19:06 PM »
      Cool...glad your back up and runnin and thanx for reporting back...

      Lemme guess the Apple servoces were Bonjour"   ? ?
      " Anyone who goes to a psychiatrist should have his head examined. "

      MtlHab39

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        Re: Win7 does not load after Password
        « Reply #3 on: May 06, 2017, 01:18:02 PM »
        Hi patio
        Seems like problem is still there.
        Left those 3 disabled; desktop appears/windows loads after password ID/can browse internet for 5-10 minutes then stops responding; have to force shutdown and restart.
        All is fine on safe mode.
        Guess I should re-do the msconfig approach.

        patio

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        Re: Win7 does not load after Password
        « Reply #4 on: May 06, 2017, 02:43:17 PM »
        MSconfig should only be used for testing...if you wanna make changes you are confident with use services.msc
        " Anyone who goes to a psychiatrist should have his head examined. "