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Author Topic: Unclickable icon wont go away  (Read 5355 times)

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xWolfsblood

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    Greenhorn

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    Unclickable icon wont go away
    « on: May 19, 2017, 11:36:10 AM »
    This started today, the only way I can make it not show is to change the resolution, but as soon as I switch it back to 4k it returns. Any help or suggestions is appreciated. The icon appears to be some sort of refresh symbol. It's in the bottom right hand corner and won't show up in a screenshot.

    Geek-9pm


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    Re: Unclickable icon wont go away
    « Reply #1 on: May 19, 2017, 12:30:14 PM »
    It does help when you give more details about the Operating system and the hardware.

    Do you have a backup  and restore method?  That would be one way to isolate when the problem began.

    xWolfsblood

      Topic Starter


      Greenhorn

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      Re: Unclickable icon wont go away
      « Reply #2 on: May 19, 2017, 12:45:32 PM »
      I'm on windows 10 64 bit. And no, I have no backup and restore method. I've added a file showing the icon

      [attachment deleted by admin to conserve space]

      patio

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      Re: Unclickable icon wont go away
      « Reply #3 on: May 19, 2017, 12:49:20 PM »
      The Blue circle ? ?
      " Anyone who goes to a psychiatrist should have his head examined. "

      xWolfsblood

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        Greenhorn

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        Re: Unclickable icon wont go away
        « Reply #4 on: May 19, 2017, 12:50:26 PM »
        Yes

        Geek-9pm


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        Re: Unclickable icon wont go away
        « Reply #5 on: May 19, 2017, 01:00:19 PM »
        I am searching reverse image... no match found.
        So I enlarge and crop and get this:


        [attachment deleted by admin to conserve space]

        xWolfsblood

          Topic Starter


          Greenhorn

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          Re: Unclickable icon wont go away
          « Reply #6 on: May 19, 2017, 01:04:35 PM »
          Yes, that's it. It will temporarily disappear when I restart my PC, but show up again within a couple seconds of logging on.

          Geek-9pm


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          Re: Unclickable icon wont go away
          « Reply #7 on: May 19, 2017, 01:14:02 PM »
          What programs have you recently added?
          Do you use a virus scanner for unwanted programs?

          xWolfsblood

            Topic Starter


            Greenhorn

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            Re: Unclickable icon wont go away
            « Reply #8 on: May 19, 2017, 01:32:43 PM »
            I can't think of any programs that would've caused this. Though I have noticed something unusual, when going to my pc, there is a new folder under Users containing two files. One being called HRUPPROG.EXIT and the other HRUPPROG
            I don't know what this is or why it would've created another folder under my Users. The only type of security I have is Windows Defender, and it hasn't detected anything.

            patio

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            Re: Unclickable icon wont go away
            « Reply #9 on: May 19, 2017, 01:41:32 PM »
            Right clik the icon and select Properties...should yeild some clues...

            BTW the folder you mentioned confirms you are infected...Post in the Malware section....
            " Anyone who goes to a psychiatrist should have his head examined. "